Network Engineer

Network Engineer (24/7 Rotational Shifts)

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Job Summary:

Network Engineers

Key Responsibilities:

• Configure, troubleshoot, and support enterprise network infrastructures with a strong focus on:

• Spanning Tree Protocol (STP)

  – mandatory expertise required.

• Wireless LAN controllers

  (Cisco WLC) and Wi-Fi setup – mandatory.
• Routing protocols:

  BGP

  ,

  OSPF

  , and

  ISIS

  .
• Monitor network performance and ensure system availability and reliability.
• Handle incident, problem, and change management using tools like

  Remedy

  and

  ServiceNow (SNOW)

  .
• Experience or understanding of

  e-bonding

  for integration between ticketing systems.
• Perform basic analysis and troubleshooting on

  Firewall systems (Palo Alto)

  – occasional use (~2% of daily workload).
• Collaborate with cross-functional teams for escalations and service improvements.
• Participate in on-call support as per rotational shift schedules.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g.,

  CCNA, CCNP, CWNA, Palo Alto PCNSA

  ) are a plus.

• Minimum 5 years

  solid hands-on experience and understanding of

  STP (Spanning Tree Protocol)

  .
• Strong working knowledge of

  Wi-Fi setups

  , including

  Wireless Controllers (Cisco WLC)

  .

• Routing Protocols:

  BGP, OSPF, ISIS – good understanding and troubleshooting experience.

• Ticketing Tools:

  Experience with

  Remedy

  ,

  ServiceNow (SNOW)

  , and

  e-bonding

  integration knowledge.
• Basic knowledge of

  Palo Alto Firewalls

  – not required to be an expert.
• Excellent problem-solving and communication skills.
• Willingness to work in a

  24/7 rotational shift environment

  including night shifts and weekends.
• Candidates must be flexible to

  work from the office every Wednesday and Thursday

  .
• Looking for proactive individuals who can take ownership of issues and follow through to resolution.
• Prior experience in a

  NOC (Network Operations Center)

  or

  enterprise network support

  environment is highly desirable.