Network Engineer

Job Description

Experience required: 5 to 8 years Location: Bengaluru Job details: Basic knowledge of L2/L3 protocols Basic knowledge of security products Basic knowledge of Licensing on network devices Added advantage if knowledge on Cisco ISE product Roles and Responsibilities: Strong business acumen to understand new concepts quickly esp. related to SaaS/Subscription Licensing for technical products Be able to drive business decisions with stakeholders/Cisco Be able to articulate business problems/proposals with proper justification backed by reason, logic and data Execute on the business decisions by creating solution/processes Skilled in using PPT and Excel tools Responsible for issuing demo licenses to true customers, partners, and Internal team for Lab testing purposes by following standard threshold. As a Licensing Manager, accountable to validate the request and share approval for customers to proceed with Renewal process. Accountable to incorporate Product policy and procedure changes in customer facing and Internal documents at set Intervals. Conduct informal meetings with respective stakeholders to perform Quality audits/checks on internal license reporting tools to clear backlogs. Handle critical approvals on Permanent Licenses for public and private sector customers which comply fully with relevant process. Responsible for creation, maintenance and deletion of Product IDs that enables customers to purchase required licenses. Procure Quarterly Budget approvals from Finance team for publication of product documents and submit RFP to suppliers for specific product services. Identify Lead/drive marketing initiatives with internal key stakeholders and core team members ensuring all the activities are delivered within set timeline for new Technology/product launch. Design and manage customer feedback survey, which helps product management team to capitalise on customer response for product improvisation/enhancement.