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Job Description

Meet Landmark Digital – we’re part of the Landmark Group, one of the largest retail and hospitality organisations in the Middle East, North Africa, and India. We’re guardians of the group’s digital arm which encompasses of Enterprise & E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions. With a futuristic outlook we strive to make the digital experience of our customers seamless. Headquartered in Dubai, UAE, we’re currently driving the digital experience for 8 industry-leading brands in 8 geographies, and rapidly expanding our footprint across new territories and functions. Join us, and you’ll be part of the Middle East’s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year.


We are hiring for Senior Network Engineer


Qualification


No of Years: 8-10 Years in Retail Industry within IT Infrastructure Department-Network administration function


**CCNA OR CCNP certification is Mandate**


Areas of Work: IT network & security administration

  • At least 8+ years of hands-on experience in configuring, maintaining, and troubleshooting network devices such as Core & Spine switch, routers, VPN gateways, in Onprem and Cloud deployment such as – Azure, OCI and IBM (knowledge on products such as cisco hardware) ·
  • Proficiency in managing network hardware such as routers, switches, wireless controllers, and load balancers ·
  • 5+ Years of hand on experience deploying, configuring and managing security devices such as firewalls in On-prem and cloud deployments such as Azure, OCI and IBM (Knowledge on products such as Cisco Viptela, HPE Aruba)
  • 5+ years of experience in administrating, set up, configuring and troubleshooting security devices such as IPS/IDS, Firewalls, Proxy devices (working knowledge on products such as Forcepoint, Palo alto, Checkpoint) ·
  • Experience in design, setup, configuration and daily administration of above technologies ·
  • Ability to triage, troubleshoot and resolve complex issues/incidents ·
  • Ability to define technology roadmap, maintain technical debt of Network & security devices by regularly upgrading the components based on OEM recommendations ·
  • Strong knowledge of networking protocols (e.g., BGP, OSPF, EIGRP, MPLS, STP, VLANs) ·
  • Industry certifications such as CCNP, CCIE, JNCIP, or equivalent are preferred ·
  • Familiarity with any one of cloud environments (AWS, Azure, OCI, IBM) ·
  • Good understanding of ITIL processes · Exposure to automation & scripting is good to have · Experience of IT operations in a multinational company ·
  • Intercultural competence, team spirit, communication and cooperation ability, high degree of independence ·
  • Excellent communication skills (written and verbal), Problem solving and Stakeholder management skills


Roles & Responsibilities:

  • Oversee the configuration, maintenance, and support of Network & Security devices
  • Deploy SDWAN across territories, maintain configuration, troubleshoot of SDWAN
  • 3Coordinate and execute upgrades, patches, and new installations in collaboration with IT infrastructure teams. Perform technical upgrades for the stacks under support. Manage Technical Debt
  • Maintain Technical documentation
  • Triage critical incidents, troubleshoot issues and resolve, maintain SLAs, Critical event support ensuring high uptime of Network & Security environment

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