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2.0 - 4.0 years
4 Lacs
Himatnagar
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Kadapa
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Hyderabad
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Lalgudi
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Dombivli
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Biloli
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Pathanamthitta
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Sankari
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
2.0 - 4.0 years
4 Lacs
Warud
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 4 weeks ago
12.0 - 15.0 years
32 - 40 Lacs
Gurugram
Work from Office
We are one of India s leading credit information company with one of the largest collections of consumer information. We aim to be more than just a credit reporting agency. We are a sophisticated, global risk information provider striving to use information for good. We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into our excitement and passion of wanting to make a difference in the lives of our clients and consumers. We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. Culture and Values Our culture is welcoming, energetic, and innovative. There s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https: / / www.transunion.com / privacy / global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau. We are looking a candidates with Experience working in a continuous improvement Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per expectations in terms of timelines an quality. Complaint Resolution: Responsible for handling and end to end resolution of complaints received on Escalations Channels like RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyze and action complaints received under various escalation channels as per defined process, timelines and quality Monitor the escalation process in the organization based on the criteria specified by the organization; suggest ways of improving the existing process to increase consumer satisfaction Ensure compliance with established rules to assure that best solutions are executed inclusive of delivery challenges Ensure continuous review and analysis of processes and procedures to identify and implement operational efficiency and consumer satisfaction. Guide the BPO segment of Transunion CIBIL involved in responding to escalations; ensure minimum TAT for customer escalations and complaint closures Interact and engage with Regional RBI CEPCs & Office of Banking Ombudsman Follow-up with members and internal teams for timely resolution Timely response on escalation clarification processes and ensure FTR Work together with other team members for cross training and being a back-up to other team members. Collaborating with cross functional team in resolving complaints within defined timelines Ensure maintenance & management of records under escalation process. Process Improvement: Proactively identify opportunities and provide alternatives/solutions for process improvement Introduce best practices to streamline the work flow and improve team productivity, meet processing expectations and ensure all timelines met by the team Design processes and bring continuous improvements in existing processes. Team Management: Manage day to day team and insourced operations, give regular feedbacks in case of deviations Track highly escalated cases, inflow and pendency on daily basis Review of all consumer responses received on Escalation Channels Drive team & insourced operations performance - TAT, Quality & Productivity Ensure continuous improvement in all performance parameters - TAT, Quality & Productivity Ensure TATs & quality targets are met by the team Ensure high quality response and complete resolution Guide the team for exceptional scenarios and ensure smooth functioning of all processes within escalations and grievance operations Responsible for overall monitoring of escalation process Impact Youll Make: Experience and Skills Master s degree in Business Administration/ Operations or a related field. Overall 12-15 years experience in Complaints Management in BFSI sector with 7-8 years experience in managing a team handling Regulatory & Management Escalations and currently holding Nodal Officer position in an Bank or NBFC Should have worked in the Grievance redressal team or Complaints management team in her/ his previous stints. Candidate must be highly proficient in written communication, ability to handle irate customers, document reviews, complaint analysis and complex complaints Proven experience of meeting aggressive TATs with high quality resolution Team handling experience is must Essential Competencies Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor. Driving innovation - A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking. Business Acumen - Spends time to ensure understanding of the business and aligns accordingly. Change agent - Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner. Execution champion - Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Specialist IV, Customer Support Operations
Posted 4 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Hyderabad, Chennai, Mumbai (All Areas)
Work from Office
Role Summary You will be L&T EduTechs point person for winning and managing highvalue government assessment contracts. This is a fullcycle sales role—from tender scouting to contract signature—driven by ambitious revenue goals and tight timelines. Key Responsibilities Tender Identification & Qualification: Monitor GeM, eTender, and state portals daily to shortlist relevant assessment RFPs per month. Rapidly assess opportunity fit (scope, budget, consortium needs) and drive go/nogo decisions. Bid Leadership & Solution Pitching: Lead proposal development: craft winning executive summaries, solution narratives, commercial bids, and compliance attachments. Conduct targeted prebid meetings and solution demos to government panels, showcasing scalability and auditready reporting. Relationship Building: Build and sustain Clevel and directorlevel contacts within MSDE, SSCs, State Skill Missions, PSUs, and academic bodies. Leverage these networks to gain early visibility into upcoming projects and policy shifts. Contract Negotiation & Closing: Negotiate terms, SLAs, and payment milestones to secure largescale government deals. Drive the execution handover—ensuring internal teams are aligned to rapid launch dates. Revenue & Pipeline Management: Own a governmentsegment sales pipeline, with weekly CRM updates and monthly forecast reviews. Meet or exceed annual revenue targets and maintain a win rate on pursued RFPs. CrossFunctional Coordination: Work with Legal, Finance, and Delivery teams to streamline contracting, compliance checks, and project kickoffs. Feed market intelligence on pricing and competitor bids back into the team to sharpen our tender responses. What You Bring 6–12 years in government sales or business development, with a track record of winning publicsector contracts. Deep familiarity with RFP/tender cycles, GeM, eProcurement, and consortium-building. Exceptional proposal writing, presentation, and negotiation skills. Selfdriven, processoriented, and able to juggle multiple highpriority bids under tight deadlines.
Posted 4 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Kolkata, Bardhaman, Asansol
Work from Office
Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Brijesh@theinfinityspace.com. HR Brijesh -92743 79428 Perks and benefits Full Time On Roll Medical benefits Career Growth
Posted 4 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Guwahati, Tinsukia, Jorhat
Work from Office
Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Brijesh@theinfinityspace.com. HR Brijesh -92743 79428 Perks and benefits Full Time On Roll Medical benefits Career Growth
Posted 4 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Patna, Bokaro, Dhanbad
Work from Office
Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Contact - Janvi.n@theinfinityspace.com. HR Janvi- 884 9405064 Perks and benefits Full Time On Roll Medical benefits Career Growth
Posted 4 weeks ago
5.0 - 8.0 years
9 - 10 Lacs
Mumbai
Work from Office
About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager handles multiple vendors which handle the Write off portfolio for respective products. The Portfolio manager ensures maximum recovery and manages the portfolio as per the existing process. The Portfolio Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Achieve the required recovery target as per the business requirement. Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver% Ensure maximum ROR across vintages. Legal Filling, Coverage & Execution. Manage outsourced staff /vendors and ensure achievement of the monthly resolution targets. Ensure adherence to the set process and audit requirements in place. Create a performance-oriented environment leading to high employee motivation and productivity. Ensure that all staff are adequately trained on the products of the bank, processes, and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
7.0 - 9.0 years
6 - 7 Lacs
Kolhapur
Work from Office
RPMG: Portfolio Manager - Auto Products (Used Car & New Car) INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Flows Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for Auto Products (Used Car & New Car) is responsible for managing the portfolio of auto loans, ensuring NPA resolution, and achieving collection targets. This role involves handling the Risk 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of auto loan products including Used Car and New Car loans. Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for X & 30 buckets for auto loan products. Adhere to calling norm targets for auto loan products. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 1 month ago
10.0 - 13.0 years
6 - 7 Lacs
Pune
Work from Office
RPMG: Cluster Portfolio Manager - Auto Loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Auto Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
8.0 - 12.0 years
9 - 10 Lacs
Lucknow
Work from Office
RPMG: Portfolio Manager SBB Loans INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans, Business loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for SBB is responsible for managing the portfolio of Small Business Banking Loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of SBB loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/flows/NPA buckets for SBB loans. Adhere to calling norm targets for SBB loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 1 month ago
8.0 - 12.0 years
11 - 12 Lacs
Kochi
Work from Office
RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
2.0 - 4.0 years
7 - 8 Lacs
Mumbai
Work from Office
RL - Wheels - Sales Manager - CVCE - Branch About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. In Wheels vertical Auto Loans (New/ Used Car loans), Commercial Vehicle Loans, Construction Equipment Loans, Two Wheeler Loans and SCF & WCF Loans to offered to an array of customers to meet their personal or business needs About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to effectively manage a team (the field force) to get customers, service and retain them for the bank and explore new business opportunities. Sales Managers manages off rolls- Relationship officers mapped responsible for selling loan products to the customers based on their needs. They monitor their team performance and motivate them to achieve the targets on weekly, monthly and quarterly basis. Key Responsibilities Manage the Off role Relationship Officers to achieve the sales targets across products (Integrated) across the various assigned channels Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Review the business productivity Product Wise Target v/s Achievement Analysis of team. Establish sales objectives by creating a sales plan and target for all areas in lines with the assigned business objectives and targets Strengthening and building relationship with dealer principal and manager To keep updating on present available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition Responsible for leading, guiding and supporting teams of specific regions and getting results as per the set targets and objectives Desired Qualifications Graduation / Post graduation with commercial vehicle loans work experience Field related experience (from reputed Bank/ NBFC) Team handling experience ( team of 5 alteast) Role Proficiencies: For successful execution of the job, a candidate must possess the following: Knowledge o Experience of handling Sales Function in Retail Lending vertical would be preferred Abilities o Knowledge of industry, technology, marketing, and product trends o Knowledge of regulatory guidelines and norms o Ability to conduct research and data driven insights o Ability to manage complex client situations o Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment o Ability to handle pressure and meet deadlines o Ability to coach and mentor others o Demonstrate exceptional leadership skills, portraying an ability to move and inspire a large sales group in a unified direction and vision
Posted 1 month ago
7.0 - 9.0 years
9 - 10 Lacs
Osmanabad
Work from Office
RPMG: Portfolio Manager Bharat Banking Loans INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans, Jewel Loans, Business loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager is responsible for managing the portfolio of Bharat Banking Loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of Agri loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/flows/NPA buckets for Agri loans. Adhere to calling norm targets for Agri loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 1 month ago
8.0 - 12.0 years
8 - 9 Lacs
Aurangabad
Work from Office
About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Personal loan. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
8.0 - 12.0 years
11 - 13 Lacs
Agra
Work from Office
About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank. About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
8.0 - 12.0 years
11 - 13 Lacs
Jodhpur
Work from Office
About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank. About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies: Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 1 month ago
10.0 - 13.0 years
13 - 17 Lacs
Mumbai
Work from Office
RPMG: Regional Collections Manager About Retail Portfolio Management Group The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The Regional Collections Manager handles multiple Collection Mangers and Vendors across region. The Regional Collections manager ensures maximum recovery and manages the portfolio as per the existing process. Liaise with product team to provide regular inputs and highlight risk. The Collections Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities Tracking Recovery from the Write off Pool- product specific for respective Regions. Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver% Legal Filling, Coverage, Execution & Recovery across vintages. Manage collection managers and vendors to ensure achievement of the monthly resolution targets. Ensure adherence to the set process and audit requirements in place. Liaise with product team to provide regular field inputs, highlight risk, identify frauds etc. Create a performance-oriented environment leading to high employee motivation and productivity. Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Good Experience of managing regional level portfolio Extensive geographical knowledge and market Role Proficiencies: Knowledge and understanding of Zonal level collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations. Ability to manage, motivate and inspire team. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines
Posted 1 month ago
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