Multi unit/Area manager ( restaurant) ( Airoli - Thane)

A restaurant area manager (or multi-unit manager/district manager) is responsible for the overall operations, financial performance, and consistency of service and quality across all the restaurants within a specific geographical area. They act as the strategic link between corporate leadership and the individual restaurant managers, focusing on driving sales growth, maintaining brand standards, and developing talent.

Quality Control:

• Ensuring all restaurants consistently meet brand operational, quality, and guest service standards.
• Conducting regular site visits and audits to evaluate operations, cleanliness, and efficiency, addressing any issues promptly.
• Ensuring strict compliance with all health, safety, and sanitation regulations and licensing laws.
• Overseeing the successful rollout and execution of new products, promotions, and operational procedures across all locations.

Financial Management & Profitability:

• Analyzing sales, revenue, and performance reports to identify trends and areas for improvement.
• Managing profit and loss (P&L) statements and controlling operational costs, including labor and inventory expenses, to achieve financial targets.
• Developing and implementing action plans to boost sales growth and maximize profitability in each restaurant.
• Overseeing inventory control, ordering supplies, and working with vendors to optimize costs and minimize waste.

Team Leadership & Talent Development:

• Recruiting, hiring, and developing a strong team of restaurant general managers and management staff.
• Providing coaching, mentorship, and ongoing training opportunities to managers and staff to improve performance and build career paths.
• Setting clear performance goals and expectations, conducting performance appraisals, and addressing any performance or disciplinary issues.
• Fostering a positive work culture, promoting teamwork, and ensuring effective communication channels between corporate and restaurant teams.

Customer Experience & Marketing:

• Ensuring high levels of customer satisfaction are met across all locations by monitoring feedback and resolving major complaints.
• Understanding the local market and competitor trends to provide input for local and national marketing initiatives.

Qualifications & Skills

• Experience: Proven experience as a successful Restaurant Manager or multi-unit manager in the hospitality/QSR industry (typically 2+ years of multi-unit or 3-5 years of restaurant management experience).
• Leadership: Strong leadership, motivational, and people management skills.
• Business Acumen: Acute financial management skills, strong analytical abilities, and commercial awareness.
• Communication: Excellent verbal and written communication skills for managing diverse teams and client relationships.
• Problem-Solving: Strong problem-solving and decision-making abilities, with a capacity to remain calm and effective under pressure.
• Adaptability: A flexible and hands-on approach to work, with the ability to manage multiple priorities and adapt to a fast-paced, changing environment.
• Technical Skills: Proficiency with restaurant management software (POS, inventory, scheduling, etc.) and basic computer literacy (Word, Excel, email).
• Mobility: A willingness to travel frequently to different restaurant locations within the assigned area (a valid driver's license is often required).

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Paid time off

Work Location: In person