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1.0 - 2.0 years
3 - 6 Lacs
Gurugram
Work from Office
- Manage large amounts of incoming phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage cus...
Posted 5 months ago
1.0 - 2.0 years
3 - 6 Lacs
Noida, New Delhi
Work from Office
Roles and Responsibilities of a Telecaller : Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller. - Initiate outbound calls to potential customers to introduce and promote products/services. - Conduct follow-up calls to nurture leads. - Build rapport with potential customers. - Identify potential leads through effective questioning and conversation. - Meet and exceed daily, weekly, and monthly sales targets. - Efficiently manage call time to maximize productivity and achieve sales goals. - Stay updated on industry trends, product knowledge, and sales techniques. - Follow predefined scripts while adapting to customer responses to ma...
Posted 5 months ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Description: Value Preposition As part of the Identity and Access Management (IAM) team at First Citizens Bank, the IAM analyst will be responsible for foundational IAM tasks such as user account management, access provisioning and deprovisioning and assisting with IAM system administration. This person should possess strong analytical skills as well as experience in the different phases of the IAM JML events. Also to support and development of SOPs and day-to-day functional administration and support. Job Details Position Title : Senior Analyst - Information Security Career Level : P2 Job Category : Senior Associate Role Type : Hybrid Job Location : Bangalore About the Team: The IAM Ope...
Posted 5 months ago
3.0 - 8.0 years
8 - 16 Lacs
Kolkata, New Delhi, Bengaluru
Work from Office
Your tasks Define, Design and Execute process modelling & simulation, as-is business process analysis, process governance & supply chain management and BPR. Manage and execute various kind of E2E consulting engagements, large scale transformation and system implementation projects as process consultant Lead the business / client requirements analysis, project and program management during enterprise wide transformation, includes doing as-is study, define to-be for processes, competitive analysis, market research, data Benchmarking and KPIs. Manage and mentor team members Drive additional business opportunities for Adamas to grow the consulting practice Help in the consulting offering develop...
Posted 5 months ago
8.0 - 13.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job_Description":" Data Modeler JD: Proven experience as a Data Modeler or in a similar role (8 years depending on seniority level). Proficiency in data modeling tools (e.g., ER/Studio, Erwin, SAP PowerDesigner, or similar). Strong understanding of database technologies (e.g., SQL Server, Oracle, PostgreSQL, Snowflake). Experience with cloud data platforms (e.g., AWS, Azure, GCP). Familiarity with ETL processes and tools. Excellent knowledge of normalization and denormalization techniques. Strong analytical and problem-solving skills.
Posted 5 months ago
9.0 - 14.0 years
10 - 16 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Lead PMO -9+ Years - Bangalore Summary: Are you a detail-oriented professional with a strong knack for building process flows, documentation, and governance frameworks? Heres your chance to contribute to transformative projects in a dynamic, growth-driven environment. If you thrive in cross-functional collaboration, can navigate SLAs and SOPs effortlessly, and love structuring workflows from Level 1 to Level 5 – this role is for you! Location: Bangalore / Pune / Mumbai Your Future Employer: A leading organization known for delivering strategic excellence in project execution and business transformation across functions. Join a culture that values precision, documentation discipline, and proa...
Posted 5 months ago
2.0 - 7.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes w...
Posted 5 months ago
1.0 - 2.0 years
3 - 6 Lacs
Noida, New Delhi
Work from Office
Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain c...
Posted 5 months ago
0.0 - 5.0 years
1 - 6 Lacs
New Delhi, Gurugram
Work from Office
Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication an...
Posted 5 months ago
1.0 - 2.0 years
3 - 6 Lacs
Gurugram
Work from Office
- Manage large amounts of incoming phone calls.- Identify and assess customers' needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.R...
Posted 5 months ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take ...
Posted 5 months ago
2.0 - 4.0 years
4 - 4 Lacs
Gurugram
Remote
Key Responsibilities: Creating technical illustrations for patent applications (USPTO, EPO, PCT, etc.) Converting rough sketches and descriptions into precise drawings Utilizing AutoCAD, Adobe Illustrator, MS Visio, CorelDraw, Catia , etc. Interview Process: Round 1: Technical Interview Round 2: AutoCAD Tool Test Round 3: Managerial Interview
Posted 5 months ago
8.0 - 10.0 years
35 - 50 Lacs
Chennai
Work from Office
Candidates must have: E xperience as a Business Analyst, OR in Agile Project Roles, OR Project Management, Program Management OR Management Consulting. Exhibit domain knowledge in Pharma Commercial/ R&D/ Manufacturing & Supply Chain domain. Experience in leading client discussions/projects. Excellent verbal, and written communication skills. Experience in supporting business activities like Thought leadership, POVs and RFPs Skillset summary: Commercial domain Knowledge : Healthcare Professional (HCP) and patient engagement, HCP, and patient Data knowledge, understanding of Pharma brand Management, sales & marketing, Customer segmentation, targeting strategy, Forecasting, market access, Produ...
Posted 5 months ago
8.0 - 10.0 years
10 - 12 Lacs
Pune
Work from Office
Study project specification / documents and develop the Bills of Material for Automatic Transfer Switches. To execute complex Work Orders by understanding the details and complete within given timeline. Candidate should create and comprehend the Interconnections Drawings. Assists in control systems designs and in the development of control system in case of new design. Review and understand Project requirements and support in Manufacturing. Effectively plan, schedule, and manage on multiple projects with deadlines. To review engineering work thoroughly by capturing all issues for 100 % quality deliverables to manufacturing. To manage priorities and deliver different task as per schedule. Coo...
Posted 5 months ago
1 - 5 years
3 - 5 Lacs
Noida
Work from Office
Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition fr...
Posted 5 months ago
10 - 15 years
13 - 17 Lacs
Bengaluru
Work from Office
Location: Remote, India Function: HV Product Requisition ID: 1032791 Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The team We’re looking for a h...
Posted 5 months ago
3 - 7 years
2 - 6 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteri...
Posted 5 months ago
1 - 3 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO env...
Posted 5 months ago
5 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BP...
Posted 5 months ago
3 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO envir...
Posted 5 months ago
2 - 3 years
10 - 14 Lacs
Kochi
Work from Office
Notice Period: Immediate Joiner Skills Required: Spring framework 2.2+, Struts, Hibernate (ORM), Ext JS or any other Java script frameworks, MSSQL and SQL query language, XML, XSL, Tomcat 6.0+ Optional : BIRT reporting framework, Apache Velocity, Free Marker, Symphony OS Workflow, Microsoft Visio Activities need to handle: Work as Section Head of HRMS team. Technical and Functional consultants of HRMS-responsible for Business analysis, coredevelopment, implementation, coordination and follow-up activities. Analyze, develop, troubleshoot and debug software programs for commercial or enduser applications in HRMS & Payroll. Experienced in, requirements gathering, analysis, development, deployme...
Posted 5 months ago
1 - 4 years
3 - 6 Lacs
Varanasi
Work from Office
Job Title: Technical Writer Location: Head Office Varanasi Uttar Pradesh Department: Information & Communication Technology Salary: Negotiable About the role: As a technical writer, you will play a crucial role in our organization by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, such as user manuals, DFDs, SOPs, SRS, meeting minutes, and other related technical documents. You will collaborate closely with subject matter experts, software developers, and product managers to collect information and ensure accuracy in your documentation. Respons...
Posted 5 months ago
4 - 6 years
5 - 14 Lacs
Gurugram
Work from Office
etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as ...
Posted 5 months ago
5 - 10 years
12 - 20 Lacs
Pune
Hybrid
Role & responsibilities 1. Acting as a liaison between Software and various other functions. 2. Should be proficient in writing detailed functional requirements documents, business requirements documents, and Data Flow Diagrams for various business processes. 3. Applicant must have cross-functional knowledge in operations of HR and take end-to-end responsibility of business process flows and translate them into functional specifications documents for the software team. 4. Ability to interact with Clients/ stakeholders and users to gather all the requirements, understanding why the requirements are made, do the feasibility study and formulating that to the Software team. 5. Getting the timeli...
Posted 5 months ago
1 - 5 years
12 - 17 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary: Minimum qualifications: Bachelor"™s degree in engineering, Computer Science, Communications, English, or related field 5 to 8 years of experience writing and editing hardware or software content for developer audiences Experience in document development, with demonstrated writing, editing, formatting, design, and proofreading skills Knowledge of DITA, XML, or markup languages (e.g. HTML), Web content development and document delivery Familiarity with graphics packages -- Adobe Illustrator and Microsoft Visio Skilled in Microsoft suite of applications Excellent attention to d...
Posted 6 months ago
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