Job Description

Location: Remote, India Function: HV Product Requisition ID: 1032791 Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The team We’re looking for a highly motivated information developer to work with our management software team to create product documentation. The role Confer with subject matter experts including Software Developers, Product Managers/Owners, Support, and Sales to establish technical specifications and use cases to determine the subject matter to be developed for publication. Research, gather, and analyze data from multiple sources (subject matter experts, product managers/owners) to develop content. Develop information development and publishing strategies aligned with the department standards as well as meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team. Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand. Clarifying terminology and working with software developers to achieve consistency in the product and documentation. What you’ll bring BA/BS degree in English, Journalism, Computer Science, or other relevant fields. Technical writing certification is a plus. An organized self-starter with a strong bias for action and the ability to work with cross-functional teams with interpersonal communication skills, particularly where technical information must be conveyed clearly. Strong technical aptitude to learn products through hands-on experience. Must have excellent writing skills, 10+ years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, and release notes. Proven technical writing and editing skills. Superior command of the English language including rules and usage. Experience with API tools such as Swagger. Proficiency in DITA, XML, MS Visio, and Adobe Acrobat is a must. Proficiency in SDL Tridion Docs (formally SDL Content Architect) or another Component Content Management System (CCMS) and oXygen or equivalent is a must. A strong understanding of topic-based authoring and reusable information architecture is a must. Working Experience using GEN AI is must. Experience with agile software development processes and tools, such as JIRA and Confluence, is a must. Project team lead experience is a must. People management experience is a plus. About us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI - SP7 Championing diversity, equity, and inclusion