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1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Quality Analyst based in Jaipur, your primary role will involve conducting calls and transaction-based audits to assess process adherence, compliance, and customer experience. You will be responsible for analyzing overall interaction data dump and audit samples to derive meaningful insights. Additionally, you will be tasked with preparing audit summaries highlighting key findings related to customer experience and compliance across various aspects. Your responsibilities will encompass conducting end-to-end process audits by evaluating customer queries and resolutions to pinpoint process gaps. You will need to delve into the reasons behind customer calls to the call center and propose actions to minimize such calls. The areas you will scrutinize include the purpose of customer calls, agent call handling, response time, product knowledge, adherence to scripts, and more. Ideally, you should possess 1-2 years of experience in a similar role and hold a minimum educational qualification of any graduate degree. Proficiency in working on computer applications, especially MS Office, along with a good typing speed is required. Moreover, you must be well-versed in Hindi, English, Tamil, Oriya, Bengali, and Malayalam languages. Preferred candidates will have domain knowledge in frontline customer handling, either telephonically or face-to-face, emphasizing quality aspects. This full-time and permanent position offers a day shift schedule and includes performance bonuses. The work location is expected to be in person. If you meet the aforementioned criteria and are passionate about ensuring quality in customer interactions, we encourage you to apply for this rewarding opportunity.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
banswara, rajasthan
On-site
The candidate chosen will be solely responsible for all accounting tasks of the organization including banking and related activities, interfacing for external auditing, budgeting, providing financial inputs for writing proposals to funding agencies, conducting financial analysis and investments, as well as bookkeeping, purchasing, and all other account-related works. Skills/Qualities Required: The ideal candidate should possess an entrepreneurial spirit and initiative, good computer skills, the ability to work under pressure, and be willing to work flexible hours. Educational Qualification: B.Com / M.Com / Corporate Secretaryship Technical Qualification: Proficiency in MS Office and Tally Package Experience: The candidate should have 3 to 5 years of experience, preferably in the non-profit sector. Job Type: Full-time Benefits: - Health insurance - Life insurance - Provident Fund Schedule: Day shift Performance Bonus Education: Bachelor's degree (Preferred) Experience: - Tally: 1 year (Preferred) - Total work: 1 year (Preferred) - Accounting: 2 years (Preferred) Work Location: In-person Expected Start Date: 05/08/2025,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Scheduler (WFM) at Etraveli Group, your primary responsibility will be to review forecasts and manage all scheduling related activities end to end. You will ensure scheduling efficiency, timeliness of schedule release, and coordinate with Operations for leave planner and scheduling inputs. Your role will involve analytics, data mining, generating suitable work patterns and shift activities, as well as tracking scheduling efficiency. To qualify for this role, you should have at least 5 years of experience in Workforce Management, with a minimum of 3 years as a scheduler. Experience with scheduling on Genesys Purecloud is required. You should possess good business acumen, be proficient in analytical interpretation of data, and have excellent written and verbal communication skills. Strong interpersonal skills are essential for facilitating cross-geographic interactions. In this position, you will be responsible for maximizing efficient resource utilization for released schedules in a cost-effective manner. This includes managing holidays, voluntary time-offs, break planning, and optimizing Workforce Management tools. You will need to ensure sufficient coverage at all times to consistently meet requirements and make adjustments promptly for any exceptions or future changes. Other key responsibilities include completing new hire, leavers, and internal transfer processes, tracking training batches and learning curves for new hires, optimizing WFM schedules, maintaining annual leave records, and providing regular schedule adherence reporting for Operations. Additionally, you will work closely with Real-Time Analysts to ensure agent adherence and productivity, monitor non-call handling activities for efficient resource utilization, and perform any other assigned responsibilities. Join Etraveli Group's dynamic team of passionate professionals and contribute to making the world smaller for our customers while expanding opportunities for our people.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
The Sales Employee position at Bihani Enterprises in Kolkata is a full-time on-site role that involves managing various sales activities. As a Sales Employee, your primary responsibilities will include identifying potential clients, establishing and nurturing client relationships, presenting products and services, negotiating contracts, finalizing sales, and achieving sales targets. You will also be required to collect market and customer data, offer insights to the company, and stay informed about market trends and competitors. To excel in this role, you should possess experience in sales, client management, and customer relationship building. Strong skills in negotiation, sales closure, and meeting sales objectives are essential. Additionally, you should have knowledge of market trends, competitor analysis, and the capacity to provide valuable feedback. Excellent communication and presentation abilities are crucial for effectively engaging with clients. The role demands both independent work and collaboration within a team setting. Candidates for this position should hold a Bachelor's degree in Business Administration, Marketing, or a related field. Prior industry experience would be advantageous. Proficiency in using CRM software and MS Office tools is preferred to streamline sales processes and enhance productivity.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
telangana
On-site
As a Sales Support Assistant at Tech365.io, a division of Princeton IT Services located in Gudivada, Andhra Pradesh, you will play a crucial role in ensuring the smooth operations of sales processes and providing exceptional customer service. Your responsibilities will include preparing accurate sales quotes, processing purchase orders, coordinating with vendors, and monitoring shipping and delivery statuses. Your attention to detail and proactive approach will contribute to the overall success of the sales team. Key Responsibilities - Prepare precise and timely sales quotes based on customer specifications. - Generate and manage purchase orders while maintaining proper documentation. - Follow up on shipments with logistics partners to ensure timely delivery to customers. - Collaborate with the sales team, vendors, and warehouse/logistics teams for efficient order processing. - Update and maintain order records accurately in the system. - Assist in addressing customer queries related to orders, shipments, or documentation. - Provide regular updates to the sales team on order and shipment statuses. - Ensure adherence to internal procedures and company policies. Requirements - Bachelor's degree or equivalent qualification. - 1-3 years of experience in sales coordination, order processing, or a similar administrative role. - Proficiency in MS Office tools (Word, Excel, Outlook); familiarity with ERP/CRM systems is an advantage. - Strong communication skills and ability to interact effectively with others. - Attention to detail and capability to multitask efficiently. - Good understanding of sales support and logistics operations. Location Specific - Candidates must be based in Gudivada or willing to relocate. - Knowledge of local logistics and shipping processes is desirable. Join our team at Tech365.io and contribute to our commitment to providing exceptional value to clients through specialized services and solutions. Your role as a Sales Support Assistant will be instrumental in ensuring customer satisfaction and operational efficiency. Apply now and be part of our dynamic and growing organization.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
You will be part of a global organization that provides IT Services to big national and international clients across multiple industries. AVASO is an IT solution provider with coverage in more than 170 countries, offering excellent growth opportunities with a strong global company. As an Operations Executive located in Mohali, you will oversee depot and logistics services. Your responsibilities include preparing and presenting regular reports on depot and logistics operations, tracking and analyzing key performance indicators, maintaining accurate records, managing escalations, coordinating with internal and external teams, overseeing administrative functions, ensuring compliance with company policies, monitoring service quality, supporting pre-sales activities, facilitating onboarding and training for new team members, and collaborating with the sales team. To qualify for this position, you should have a Bachelor's degree in business administration, Logistics, Supply Chain Management, or a related field, along with proven experience in depot and logistics operations. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, proficiency in MS Office and logistics software, and the ability to work in a fast-paced environment are required. Key competencies for this role include attention to detail, leadership skills, customer focus, and adaptability. The compensation and benefits package includes industry standard remuneration, medical insurance coverage for self & family, PF, paid leaves, company-sponsored training, employee engagement programs, rewards & recognition initiatives, employee-centric policies, and performance-driven growth opportunities. Apply now to be a part of a dynamic team at AVASO, where you can contribute to the success of providing best-of-breed technology solutions to enterprises worldwide. Visit our website at https://www.avasotech.com/ for more information.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Project Engineer at Luthra Projects, you will play a crucial role in overseeing and coordinating project execution activities. With a strong mechanical background and 3 to 4 years of experience, you will be responsible for ensuring the successful completion of projects while adhering to technical specifications, timelines, and client expectations. Your proactive coordination with cross-functional teams will be essential in delivering high-quality solutions across industries. Your key responsibilities will include conducting pre-installation site visits, coordinating with Site Engineers, validating the Bill of Quantities (BOQ), planning installation schedules, monitoring project progress, ensuring compliance with safety standards, and facilitating communication with clients and internal teams. Your attention to detail, project management skills, and ability to implement corrective actions when necessary will be crucial in maintaining project efficiency and client satisfaction. To excel in this role, you must hold a B.E. or Diploma in Mechanical Engineering and have a minimum of 3 years of experience in project execution, preferably in turnkey interior or infrastructure projects. Your strong knowledge of mechanical systems, BOQ interpretation, and project documentation, along with proficiency in MS Office, AutoCAD, and project scheduling tools will be highly beneficial. Excellent planning, coordination, communication, and leadership skills are essential for success in this position. If you are a detail-oriented individual with a passion for project management and a commitment to excellence, we encourage you to apply for this full-time position. In addition to a competitive salary, you will also receive benefits such as health insurance and Provident Fund. Join us at Luthra Projects and be a part of our legacy of delivering high-quality solutions to clients across India and beyond.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for identifying potential tenders and applying for relevant tenders with the assistance of seniors. You will also be tasked with looking after tender documentation and identifying new business opportunities. It is essential for you to have a basic understanding of accounting, auditing, and be able to prepare PPT presentations as required. Additionally, you will need to prepare and maintain reports in MS Excel for various tender-related assignments and draft documents for sharing with clients as part of business development activities. The ideal candidate should possess excellent communication skills and be proficient in MS Office. Candidates from an accounting and finance background are preferred for this permanent position. The job location is in person, and benefits include health insurance. A bachelor's degree is preferred for this role.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for assisting in the organization and maintenance of company documents and files, performing data entry to ensure accurate record-keeping, supporting the preparation of reports and presentations, handling correspondence and communication as needed, maintaining confidentiality of sensitive information, as well as assisting with general administrative tasks and office support. To qualify for this position, you should either be a fresher or have a minimum of 12th-grade education. Additionally, you should possess basic knowledge of MS Office (Word, Excel, PowerPoint), strong attention to detail and organizational skills, good communication skills (both verbal and written), and the ability to work independently as well as in a team.,
Posted 1 week ago
10.0 - 15.0 years
0 Lacs
surat, gujarat
On-site
You will be working as a full-time Sales Manager - Instrumentation in Surat. Your primary responsibilities will include overseeing sales activities, establishing and nurturing client relationships, formulating sales strategies, and meeting sales targets within the instrumentation industry. To excel in this role, you should have a proven track record in sales, particularly within the instrumentation sector. A sound understanding of technical products and services relevant to instrumentation is essential. Effective communication and negotiation skills are crucial, along with the ability to travel and engage with clients as necessary. Additionally, you must possess experience in leading a sales team, driving performance, and achieving desired outcomes. A Bachelor's degree in Business Administration or a related field is required. Proficiency in CRM software and Microsoft Office is preferred, along with strong analytical and problem-solving capabilities. The ideal candidate should hold a B.E. in Instrumentation and have accumulated 10-15 years of relevant work experience. The position is based in Surat. If you are interested in this opportunity, please contact us at Support@kdhrsolution.com.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
tiruppur, tamil nadu
On-site
You will be an accountable Project Engineer responsible for all engineering and technical aspects of projects. Your role will involve scheduling, planning, resourcing, and managing technical activities to ensure project accuracy and quality from start to finish. Your responsibilities will include preparing, scheduling, and coordinating engineering projects, monitoring compliance with codes and standards, and interacting with clients to understand their needs. You will oversee work quality, assign tasks to the project team, and collaborate closely with the project manager and other participants. Additionally, you will review engineering deliverables, provide technical support, and prepare daily reports on project status for the management team. To excel in this role, you should have proven experience as a Project Engineer and proficiency in design software like AutoCAD, SketchUP, and Revit. Strong MS Office skills, knowledge of regulations and best practices, and the ability to manage multiple projects are essential. You should also possess project management, supervision, decision-making, and leadership capabilities, along with a current engineering license and a degree in Civil Engineering or a related field. If you are looking for a dynamic opportunity to utilize your engineering expertise and project management skills, this role offers a challenging yet rewarding environment to showcase your abilities and contribute to successful project outcomes.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a business process expert at our New York client, a global hospitality company, your primary responsibility will be to enhance the planning and execution of programs. You will collaborate closely with the PMO and facility management team to ensure that all key deliverables are met within the hospitality department. Working with cross-functional program teams, you will analyze existing processes, identify opportunities for improvement, and lead initiatives to streamline operations and enhance overall efficiency. Key Responsibilities: - Facilitate discussions to advance event planning activities within a large, complex program framework. - Lead process design/redesign initiatives to optimize workflows, drive standardization, and promote continuous improvement across the program. - Develop and maintain a comprehensive playbook outlining event-specific strategies, operational procedures, and hospitality protocols. - Conduct knowledge-sharing sessions and workshops to achieve key milestones, deliverables, and ensure the transfer of critical insights and lessons learned. - Collaborate with stakeholders at all levels to understand business requirements and prioritize process improvement opportunities. - Perform in-depth analysis of existing business processes using tools such as process mapping, value stream mapping, and data analysis. - Work closely with cross-functional teams to implement process redesign initiatives that align with business objectives and requirements. - Establish and monitor key performance indicators (KPIs) to gauge the effectiveness of process improvement endeavors. - Act as a change agent by promoting the adoption of new processes and fostering a culture of continuous improvement throughout the program. - Stay informed about industry trends, innovations, and changes in the sports and hospitality landscape. Requirements: - Hands-on experience with MS Office and Lucidchart, preferably within facility management. - Proficiency in process analysis methodologies such as Lean Six Sigma. - Excellent project management skills, including the ability to efficiently prioritize tasks and manage multiple projects simultaneously. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels. - Proficiency in process modeling tools such as Visio and Lucidchart. This role offers a dynamic opportunity to drive process improvements, enhance operational efficiency, and contribute to the success of the hospitality department within a global hospitality company based in New York.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a sales representative at our company, you will play a crucial role in driving revenue growth, customer acquisition, and profitability. Your primary responsibility will be to engage with customer prospects, understand their needs, and provide them with appropriate solutions. By presenting our products and services effectively, you will contribute to the overall success of our sales efforts. You will be expected to establish and maintain positive relationships with both existing and potential customers. This will involve conducting needs analysis, addressing customer concerns promptly, and ensuring high levels of satisfaction. Cold calling and other outreach methods will be utilized to connect with leads and maximize sales opportunities. Collaboration with team members and other departments is essential to ensure a coordinated approach to sales activities. You will also be required to analyze market potential, track sales performance, and provide detailed reports to management. Staying updated on industry best practices and trends will be crucial to your success in this role. To excel as a sales representative, you should have at least 1 year of proven work experience in sales and a strong understanding of MS Office. Familiarity with BRM and CRM practices, along with the ability to build and maintain professional relationships, is highly valued. Your motivation, target-driven mindset, and excellent communication skills will be key assets in achieving sales targets. A bachelor's degree in business or a related field is preferred, and experience in software sales, B2B sales, and networking will be advantageous. Strong organizational skills, the ability to deliver tailored presentations, and a willingness to receive feedback are also important qualities for success in this role. This is a full-time position with a flexible work schedule from Monday to Saturday, offering day shifts from 10 am to 7 pm. Travel may be required for this role, and proficiency in English and Hindi is preferred. If you are looking to join a dynamic team and contribute to the growth of MSMEs through innovative technological solutions, we welcome your application.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
You are invited to join our team as an Academic Counsellor at the Texas Study Abroad Thodupuzha Office. We are particularly interested in applications from ladies who have gained 1 to 2 years of experience in this field. Kindly ensure to submit your resume along with a recent photograph for consideration. As an Academic Counsellor, your main responsibility will involve engaging with students to provide guidance on academic matters and opportunities for studying abroad. Proficiency in Customer Relationship Management (CRM) would be advantageous, but a willingness to learn is also highly valued. Additionally, knowledge of MS Office is essential for this role. Ideally, we are seeking candidates who reside in the vicinity of Thodupuzha. This position offers a conducive environment for professional development and career advancement opportunities. This is a full-time position with benefits such as cell phone reimbursement, day shift schedule, and performance bonuses. Candidates should be willing to commute or relocate to Idukki, Kerala, prior to commencing work. A Bachelor's degree is preferred, with a minimum of 2 years of total work experience, including at least 1 year in academic counseling. Fluency in English and Malayalam is required. If you are looking for a fulfilling career in academic counseling and are based in or willing to relocate to Idukki, Kerala, this could be the perfect opportunity for you. The role requires in-person work at our Thodupuzha office.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
Are you ready for the next step in your career We are looking for a Manager, Compensation & Benefits for our Asia Pacific region to join Valmets Compensation and Benefits team. This is an exciting opportunity for an experienced Compensation & Benefits professional to work for a forward-looking company. As a region Compensation & Benefits manager, you are responsible for high-quality implementation of our global C&B processes in Asia Pacific. Your responsibilities would be to: - Develop, implement, and administer global and country-level compensation and benefits programs according to business needs and ensure local regulatory requirements and compliance are met. - Implement Valmet Global Compensation & Benefits guidelines, processes, tools, and projects in the region in cooperation with operational HR and business management to serve business needs. - Lead the integration of compensation and benefits programs following M&A/integration deals or setting up new operations. - Participate in global C&B process development as a member of the global C&B network, bring regional view and best practices to the attention of global C&B. - Provide process support, advice, and training for operational HR in the region regarding all C&B processes and practices. - Prepare and distribute information on C&B policies to raise awareness and spread knowledge. Your location will be Valmet Office in Laem Chabang, Chonburi, Thailand, or Chennai, India as the next priority. To be successful in this role, you should: - Have a relevant educational background, for example: Minimum of bachelor's degree in human resource, business management, or related field of education. Post-graduation is an added advantage. - Typically, have 10 years of work experience in the Human Resources field, out of which 5 years in a Compensation & Benefit position for any multi-country region (preferably Asia Pacific region), supporting a global business in a multi-cultural environment. - Possess solid expertise and a keen interest in Compensation and Benefits aspects for various kinds of roles (including manufacturing environment C&B matters). - Have excellent motivation and attitude, and the ability to achieve results under pressure. - Demonstrate strong analytical and problem-solving skills. - Have excellent written and spoken English skills along with effective communication and presentation skills. - Be willing and able to travel within the region as needed. - Possess networking skills and an ability to quickly build relationships and achieve results both individually and as part of a team. - Have relevant IT skills, for example MS Office with strong MS Excel skills. Any other relevant HR systems/tools are an added advantage. We offer: In addition to a competitive salary and benefits, we offer you a rewarding position in a high professional team supporting you with a global industry leader and a truly global network of colleagues as well as opportunities to learn, grow, and progress in your career! If you are interested and need further information, please contact Director, Compensation & Benefits, Minna Salla-Huttunen at +358 40 722 2824 preferably on Thursday, September 26, 2024, at 10:00-11:00 EET or Friday, September 27, 2024, at 9:00-10:00 (EET). We are looking forward to hearing from you. Please fill out our electronic application form and submit by 6 Oct 2024 at the latest. Additional information: We will review all applications when the deadline closes on 6 Oct 2024. The shortlisted candidates will be invited to a short online video interview. Following this, we plan to conduct further interviews, possibly face-to-face. You may visit our website www.valmet.com to know more about our organization Valmet. Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Our commitment to moving our customers" performance forward requires creativity, technological innovations, service know-how, and above all, teamwork.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
The responsibilities for this role include performing market research, collaborating with the sales team for back office tasks, handling sales escalations, creating contracts and work orders with quotations, assisting the sales team, organizing staff meetings, updating calendars, processing company receipts, invoices, and bills, supporting management, maintaining V tiger CRM according to ISO norms, building positive client relationships for business growth, managing paperwork and contracts efficiently, addressing client concerns professionally, informing clients about company products, services, and promotions, and ensuring timely and accurate handling of client requests. Moreover, the ideal candidate should have a Bachelor's degree in any field, a minimum of 3-4 years of experience, technical knowledge of Mechanical Car Parking Systems, excellent communication skills, proficiency in MS Office and email writing, at least 2 years of experience in field sales, and skills in maintaining CRM software. If you meet the above requirements and are interested in this position, please send your CV to hr@yadukagroup.com or contact us at 033 4005 1230/3998.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Graduate in any discipline from a recognised University with a minimum of 03 years of experience as an Office Assistant, Office Executive, or Data Entry Operator, you will be responsible for various tasks. Your pleasant personality and understanding of the responsibilities of key personnel within the organization will be crucial for this role. You should possess good communication skills in English, Hindi, and Marathi, along with proficiency in telecalling, writing emails, and other forms of correspondence. Additionally, you should be well-versed in MS Office, internet usage, and have a typing speed of at least 40 words per minute. Your primary responsibilities will include keeping records of all equipment and consumables purchased for Ayurveda Camps. You will be in charge of maintaining and preparing all equipment and machinery for upcoming camps, ensuring regular maintenance and necessary repairs are carried out promptly. Furthermore, you will need to understand and maintain all software systems used during the camps, assist in data entry, cleaning, and analysis as instructed by the Medical Officer or Director of Ayurveda Hospital Shirpur. Procuring necessary items in advance, managing patient follow-ups, assisting in the procurement and storage of medicines, and coordinating with various stakeholders for smooth camp operations will also be part of your duties. You will be responsible for generating reports as needed, supporting the Medical Officer Ayurveda in various tasks, and handling other administrative duties as required. Your role will be crucial in ensuring the efficient functioning of the medical camps and supporting the overall healthcare operations effectively.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
rishikesh, uttarakhand
On-site
You are a highly motivated Front Office Executive with 4-5 years of experience in guest handling and a passion for delivering exceptional customer service. Your role will involve greeting and welcoming guests in a friendly and professional manner, efficiently handling guest check-ins and check-outs, responding to guest inquiries promptly, maintaining accurate records of guest information and room bookings, coordinating with other departments to ensure guest satisfaction, and assisting with administrative tasks as needed. To excel in this role, you must have excellent communication and interpersonal skills, strong organizational and multitasking abilities, the capacity to work well under pressure and in a fast-paced environment, proficiency in MS Office and hotel management software, and a Bachelor's degree in hospitality management or a related field is preferred. As a Front Office Executive, you will have the opportunity to earn incentives and further your career growth and development in the hospitality industry. Join our team and be a part of our commitment to providing exceptional service to our guests.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
jaipur, rajasthan
On-site
Genpact is a global professional services and solutions firm dedicated to shaping the future with over 125,000 employees across 30+ countries. Fueled by curiosity and entrepreneurial agility, we aim to create lasting value for our clients, including Fortune Global 500 companies. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises with our deep business knowledge and expertise in digital operations, data, technology, and AI. We are looking for an Associate-Customer Service Operations to join our team. In this role, you will need to showcase innovation and intuition in identifying areas for operational adaptation and improvement within the healthcare industry. Responsibilities: - Provide excellent customer service, resolving inquiries, requests, and escalations. - Update customer data on portals and through email/chat requests. - Maintain a comprehensive understanding of client processes and policies. - Reproduce and escalate product bugs based on customer issues. - Demonstrate critical thinking and analysis capabilities. - Exhibit a strong work ethic, collaborating effectively in both independent and team-oriented environments. - Must be willing to work in 24*7 shift timings. Qualifications: Minimum qualifications: - Freshers are welcome. - Any graduate degree with a strong academic background. - Excellent communication skills. - Proficiency in MS Office Suites. - Problem-solving abilities with a customer-centric approach. - Demonstrated proficiency in written English with a neutral accent. - Effective probing and analyzing skills. - Comfortable working evening and night shifts. Preferred Qualifications/ Skills: - Previous experience in customer service roles such as chat, email, or voice. - Effective probing and analyzing skills. - Ability to work on a flexible schedule. - Intermediate knowledge of MS Excel. - VBA knowledge is a plus. - Strong attention to detail. Join us at Genpact and be part of a dynamic team dedicated to delivering exceptional outcomes for our clients.,
Posted 1 week ago
4.0 - 10.0 years
0 Lacs
vadodara, gujarat
On-site
As a Logistics Co-ordinator based in Vadodara within the Supply Chain department, you will be responsible for managing all logistics co-ordination activities for the Gas to Power project site. Your primary objective will be to ensure the timely delivery of equipment and materials for both International and domestic supply chains associated with the Gas to Power Project Execution. Your key responsibilities will include overseeing the entire execution process from the material loading point to the project site or delivery point. You will need to align logistics strategies with project schedules, coordinate the transportation of heavy equipment, bulk materials, and critical components both domestically and internationally, and identify and implement cost-saving opportunities during execution. Monitoring closely to avoid detention and demurrage costs will also be crucial. In this role, you will be required to manage vendor and freight forwarder relationships effectively. You will work closely with freight forwarders, customs brokers, and other logistics service providers to ensure smooth operations. Additionally, you will be responsible for coordinating with site teams for delivery scheduling, unloading, storage, and material handling. Supporting construction and commissioning teams for site storage & unloading planning of cargos, identifying logistics risks, and developing mitigation plans will also be part of your duties. Maintaining logistics dashboards and reports for internal and client reviews, while fostering a safety-first and performance-driven logistics culture, will be essential. To qualify for this position, you should have 5-7 years of logistics experience in EPC or industrial projects under reputed Logistic Service Providers (LSP). Experience in handling domestic and heavy/ODC cargo movement, as well as international logistics execution, will be advantageous. Furthermore, experience in route survey within the site for site movement of ODC thru Axles & SPMTs, and understanding logistics drawings of ODCs/SODCs will be beneficial. Key skills required for this role include excellent coordination and communication abilities, problem-solving and risk mitigation capabilities, and proficiency in MS Office. Your flexibility to cater to project requirements and readiness for evolving responsibilities based on project phases and organizational needs will also be essential.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Senior Analyst, Channel Marketing (L08) at Synchrony, you will play a crucial role in the Performance Marketing Organization based in Hyderabad, India. Your primary responsibility will involve collaborating with the Channel Marketing team to oversee the development, testing, and auditing of email marketing and servicing campaigns with meticulous attention to detail and accuracy. In this role, you will leverage your expertise in executing email campaigns through ESP (Email Service Provider), conducting thorough audits of various email marketing initiatives, optimizing email designs and layouts, implementing email automation, managing campaigns within tight deadlines, and demonstrating strong project management capabilities. Key Responsibilities: - Utilize a designated email platform to create, test, and audit email marketing/servicing campaigns, ensuring the accuracy of creative assets and file selections. - Conduct complex creative and data audits and testing to guarantee campaign precision. - Maintain a comprehensive project tracker to monitor project statuses and completion timelines. - Establish effective communication channels with stakeholders to ensure project alignment. - Adhere strictly to SLAs regarding timelines, accuracy, and compliance. - Document all approvals and final documents within the campaign management system. Required Skills & Knowledge: - Bachelor's degree in any discipline or an MBA in Marketing/Digital Marketing with 0 to 2 years of experience in building and deploying email campaigns via ESP. Alternatively, 2 to 4 years of relevant experience in the absence of a degree. - Minimum 1 year of experience in email and direct mail marketing channels, with hands-on involvement in building, testing, and auditing commercial emails. - Proficiency in working with enterprise email service platforms such as PCM/Harmony, Zeta, or SFMC (Salesforce Marketing Cloud). - Familiarity with project management tools like COSMOS Workfront, MRM, Jira, or ProofHub. - Exposure to collaborating with US stakeholders and offshore clients. - Strong command of MS Office suite (Outlook, Word, Excel, and PowerPoint). - Exceptional project management skills, keen attention to detail, and a thorough understanding of marketing and retail concepts. - Excellent written and verbal communication abilities and a collaborative team player. Desired Skills & Knowledge: - Understanding of the US credit card or retail business landscape. - Exposure to marketing databases and digital platforms. - Proven track record of delivering and reviewing projects with clients and peers. - Familiarity with any project management tool. Eligibility Criteria: - Bachelor's degree in any discipline or an MBA in Marketing/Digital Marketing with 0 to 2 years of experience in building and deploying email campaigns via ESP. In the absence of a degree, 2 to 4 years of relevant experience is required. Work Timings: 02:00 pm - 11:00 pm IST For Internal Applicants: - Familiarize yourself with the mandatory skills and criteria for the role before applying. - Notify your Manager or HRM before submitting an application on Workday. - Ensure that your Professional Profile is up to date, including fields like Education, Prior Experience, and Other Skills. Additionally, upload your updated resume in Word or PDF format. - Maintain a clean disciplinary record without any corrective action plans (First Formal/Final Formal, PIP). - Only L4 to L7 employees who have completed 12 months in the organization and the current role are eligible. L8+ employees must have completed 18 months in the organization and 12 months in the current role to apply. - Employees at Grade L04 and above are encouraged to apply. Grade/Level: L08 Job Family Group: Marketing,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
You are urgently required for the position of Backend Coordinator - Sales and Service. As a Service Coordinator, your responsibilities will include attending Toll free Number and service request calls, updating service requests in software, and coordinating with service engineers for resolving complaints. You will be required to follow up with customers and service engineers until the complaint is resolved and the customer is satisfied with the service. Additionally, you will be responsible for maintaining a smooth service network. In the role of Backend Support, you will be responsible for preparing and executing sales orders, coordinating dispatch activities, following up with customers for upcoming requirements, and maintaining data. You may also be assigned other tasks as needed. To qualify for this position, you should have a Graduation degree in any stream, possess good communication skills, be able to work independently, and be proficient in MS Office and email writing. The job location for this position is Tronica City, Loni Ghaziabad. The ideal candidate should have at least 1 year of total work experience. This is a full-time job with a day shift schedule. The work location is in person. If you are interested in this position, please contact the employer at +91 9354178625.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
WPP is the creative transformation company dedicated to using the power of creativity to build better futures for our people, planet, clients, and communities. As part of a global network of over 100,000 talented individuals spread across more than 100 countries, with headquarters in New York, London, and Singapore, working at WPP offers the opportunity to engage in extraordinary work for clients worldwide. WPP stands as a world leader in marketing services, boasting deep AI, data, and technology capabilities, a global presence, and unparalleled creative talent, serving clients that include many of the world's largest companies and advertisers, such as approximately 300 of the Fortune Global 500. At WPP, our success is driven by our people, and we are committed to fostering a culture of creativity, inclusivity, continuous learning, and attracting the brightest talent to provide exciting career opportunities for growth. Currently, we are seeking a talented individual to join our billing team in Mumbai in the role of raising client invoices in close partnership with internal and external stakeholders within and outside of finance. Reporting to the Billing Lead, the primary responsibilities include processing client invoices, ensuring all necessary supporting documentation is attached for seamless receipts. The ideal candidate for this role is a well-rounded individual who excels in a fast-paced, demanding environment and possesses a strong understanding of the billing process. A self-starter who can work with minimal supervision, driving various tasks to completion, and has the flexibility to work outside of standard business hours when required. Key responsibilities of the role include creating billing drafts, reviewing and obtaining approvals, ensuring compliance with client guidelines, analyzing unbilled items, maintaining billing and invoice delivery guidelines, handling customer complaints, collaborating with other departments for billing accuracy, preparing analytical reports, and meeting tight deadlines. The candidate should have a minimum of 3-5 years of billing experience, knowledge of billing principles, proficiency in MS Office (especially Excel), excellent English skills, organizational and time-management abilities, and comfort working with financial information. At WPP, we value inclusivity, collaboration, and innovation, believing in the power of creativity, technology, and talent to create brighter futures for our people, clients, and communities. We offer a culture of passionate and inspired individuals doing extraordinary work, unparalleled scale and opportunities, challenging and stimulating projects, and a creative problem-solving environment. If you are ready to take on this challenge and contribute to our creative community, we encourage you to apply.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
Fashion TV India is a leading entity in the fashion and lifestyle broadcasting industry. Our mission is to be at the forefront of contemporary fashion, providing viewers with the latest trends, insights, and styles. With a dedication to innovation and creativity, we aim to inspire fashion lovers and professionals alike. Our culture is centered around collaboration, passion, and the relentless pursuit of excellence. As the Lead of on-site operations for Fashion TV India in Mohali, your role involves developing and implementing strategic business plans to achieve short and long-term goals. You will be responsible for managing the overall budget and resource allocation for various departments, as well as coordinating with marketing teams to create innovative promotional strategies. It will be your duty to oversee day-to-day activities, ensuring the smooth functioning of operations while building and maintaining relationships with key stakeholders and partners. You will conduct market analysis to identify new opportunities for growth and ensure compliance with industry regulations and standards. Monitoring performance metrics and adjusting strategies accordingly will also be part of your responsibilities. Enhancing team productivity through effective leadership and mentorship, as well as facilitating training and development programs for staff members, will be crucial in this role. Engaging with clients to understand their needs and provide tailored solutions is also a key aspect of the position. To qualify for this role, you should have a Bachelor's degree in business administration or a related field, along with proven experience in a managerial role within the fashion industry. A strong understanding of market trends and consumer behavior, excellent organizational and leadership skills, and the ability to work in a fast-paced environment are essential. Proficiency in financial management and budgeting, along with excellent verbal and written communication skills, is required. Strong analytical and problem-solving abilities, experience with project management tools and methodologies, and the ability to motivate and inspire a diverse team are also necessary. Additionally, you should possess strong negotiation and networking skills, be proficient in MS Office and other relevant software, and be willing to travel as needed for business purposes. Fluency in English is a must, with knowledge of additional languages considered a plus. A strong commitment to personal and professional development, as well as a passion for the fashion and lifestyle industries, will also be highly valued in this role. Key Skills: communication, MS Office, strategic planning, market analysis, networking, leadership, problem-solving, team management, business administration, financial management, sales strategies, managerial experience, negotiation, budgeting, project management, analytical skills.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
gwalior, madhya pradesh
On-site
As a Collections Manager at Aditya Birla Finance Limited in Gwalior, you will play a crucial role in managing and overseeing the collection process. Your responsibilities will include analyzing data to enhance collection strategies, building strong relationships with customers, and ensuring compliance with all relevant regulations. This full-time hybrid role offers the flexibility of remote work. To excel in this position, you should have prior experience in collections, financial services, or a related field. Strong analytical and problem-solving skills are essential, along with excellent communication and negotiation abilities. Knowledge of regulatory requirements pertaining to collections is a must, as well as proficiency in data analysis and reporting. Collaboration with internal teams to optimize collection processes and achieve set targets will be a key aspect of your role. The ability to work both independently and as part of a team is crucial. Proficiency in MS Office and CRM software is required to effectively carry out your responsibilities. If you possess a Bachelor's degree in Finance, Business Administration, or a related field and meet the above qualifications, we invite you to apply for this challenging and rewarding opportunity at Aditya Birla Finance Limited.,
Posted 1 week ago
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