MS Dynamics 365 CRM Developer

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Role Summary

Key Responsibilities

• Design, develop, customize, and support Microsoft Dynamics 365 CRM solutions
• Implement customizations using plugins, JavaScript, workflows, and business rules
• Develop integrations using Web API, Logic Apps, Azure Functions, and SSIS
• Build and customize Model-Driven Apps, Canvas Apps, and PowerApps Portals
• Develop and automate business processes using Power Automate
• Customize and manage Dataverse entities, relationships, forms, and views
• Troubleshoot, enhance, and maintain existing CRM applications
• Ensure performance, security, and scalability of CRM solutions
• Collaborate with functional teams and stakeholders to translate requirements into technical solutions
• Follow coding standards, documentation practices, and version control processes
  

Key Result Areas (KRAs)

• Quality and stability of Dynamics 365 CRM solutions delivered
• Timely completion of development milestones and enhancements
• Effectiveness of CRM customizations and automation workflows
• Reduction in system defects and post-release issues
• Performance optimization and scalability of CRM applications
• Stakeholder satisfaction with delivered solutions
• Compliance with development best practices and standards
  

Required Skill Sets

• Strong hands-on experience with Microsoft Dynamics 365 CE development
• Expertise in plugins, JavaScript, workflows, and custom actions
• Experience with Power Platform including Power Apps, Power Automate, and Portals
• Knowledge of Dataverse and data modeling concepts
• Experience integrating Dynamics 365 with external systems using Web API and Azure services
• Familiarity with SSIS and data migration activities
• Understanding of core Microsoft technologies and cloud offerings
• Strong analytical and problem-solving skills
• Excellent communication and collaboration Bachelors degree in Computer Science, Engineering, or a related field
• 4 - 6 years of relevant experience as a Dynamics 365 CRM Developer
• Microsoft Dynamics 365 or Power Platform certifications are an added advantage