Mortgage Sales Manager

Job Summary:

Mortgage Sales Manager

Key Responsibilities:

Sales Leadership & Team Management

• Lead, coach, and motivate the mortgage sales team to achieve sales targets and KPIs.
  
• Recruit, train, and develop sales staff to enhance their performance and product knowledge.
  
• Monitor individual and team performance, providing regular feedback and performance reviews.

Mortgage Loan Origination & Processing

• Oversee the mortgage loan origination process, ensuring timely and accurate processing of applications.
  
• Collaborate with underwriting, credit, and compliance teams to ensure adherence to regulatory requirements.
  
• Resolve escalated customer issues and ensure excellent service delivery.

Reporting & Compliance

• Prepare and present regular sales reports and forecasts to senior management.
  
• Ensure the sales team complies with all mortgage lending policies, procedures, and regulations.
  
• Stay updated with industry developments, regulatory changes, and competitor activities.

Key Skills:

• Leadership and team management
  
• Sales strategy development and execution
  
• Excellent communication and interpersonal skills
  
• Customer relationship management