Posted:12 hours ago|
Platform:
On-site
Full Time
Sales Performance & CRM Support Executive
Location: Mumbai Office, Goregaon East
Reporting to: Sales Head / Management
Project Location: Nagpur (Residential Project)
Objective:
To ensure effective tracking, analysis, and reporting of sales performance using the CRM
software and to support the sales team by providing data-driven insights and process
coordination between the Mumbai office and Nagpur site/sales office.
Key Responsibilities:
1. CRM Management & Support
o Regularly update and maintain lead data in the CRM system.
o Monitor follow-ups, lead stages, and sales funnel progress.
o Ensure accuracy of data entered by the sales team in Nagpur.
o Generate and share CRM-based reports as required.
2. Sales Performance Tracking
o Track and analyze daily/weekly/monthly sales performance metrics.
o Prepare performance dashboards and MIS reports for management.
o Highlight gaps in lead conversion, follow-up delays, or sales dips.
3. Coordination & Communication
o Liaise between the Mumbai office and Nagpur sales team for timely updates.
o Communicate sales targets, lead assignments, and campaign performance.
o Support coordination during marketing campaigns or lead inflow spikes.
4. Process Monitoring & Improvement
o Audit CRM usage and identify inconsistencies or misuse.
o Suggest improvements in sales processes and CRM workflows.
o Conduct periodic reviews with the sales team to address performance lags.
5. Reporting & Documentation
o Share daily and weekly sales updates with management.
o Maintain documentation of lead journey, conversion timelines, and feedback.
o Assist in preparation of monthly performance review presentations.
Preferred Skills & Qualifications
• Proficiency in CRM software (mention your CRM, e.g., Salesforce, LeadSquared,
etc.)
• Good analytical and reporting skills (Excel, Google Sheets, dashboards)
• Strong communication and coordination ability
• Understanding of real estate sales processes (preferred)
• Based in Mumbai, with occasional travel to Nagpur (if required)
Working Hours:
The Bellagio
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