Mid level ServiceNow Developer

Job: ServiceNow Developer

Location: Remote

Skills: Now Assist

Role Overview:

The ServiceNow Developer will support the ServiceNow Architect and Technical Consultant in designing, developing, and maintaining core components of the ServiceNow platform. The role involves hands-on development, configuration, and scripting across key modules such as ITSM, Service Catalogue, and CMDB, with the goal of building technical proficiency in the ServiceNow ecosystem. This entry-level position is ideal for candidates eager to deepen their coding and platform knowledge while contributing to enterprise-level ServiceNow implementations.

Key Responsibilities:

• Assist in ServiceNow development tasks including form design, scripting, UI policy configuration, and automation workflows.

• Support the ServiceNow Architect and Technical Consultant in solution design, module development, and testing.

• Develop and configure catalog items, flows, and service request workflows.

• Create client scripts, business rules, UI actions, and scheduled jobs based on technical design specifications.

• Participate in migration activities, code reviews, and testing cycles.

• Support CMDB updates, data imports, and relationship management using Discovery or manual methods.

• Collaborate with team members to troubleshoot and resolve platform issues.

• Participate in Agile sprint planning, daily standups, and retrospectives.

• Maintain development documentation and contribute to knowledge base updates.

• Continuously learn and apply new ServiceNow features and development best practices.

Required Skills and Experience:

• 3-6 years of experience in software or ServiceNow development.

• Basic understanding of ServiceNow architecture, scripting, and configuration tools.

• Knowledge of JavaScript, HTML, CSS, and REST API integrations.

• Understanding of ITSM concepts (Incident, Change, Request Management).

• Strong interest in platform automation, workflow design, and data modelling.

• Ability to work closely with senior developers and architects in a collaborative setting.

• Good communication and problem-solving skills.

Desirable Attributes:

• Completion of ServiceNow training or Certified System Administrator (CSA) certification.

• Exposure to Flow Designer, Integration Hub, or Now Assist capabilities.

• Familiarity with Agile development methodologies.

• Passion for building enterprise-grade workflows and automation on modern SaaS platforms.