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2.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
2 - 3 Years 1 Opening Bangalore Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: So is for 281717 Sathish Kumar Ravichandiran - FTE Extension Skills Deskside,Desktop Support,Desktop Management About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 2 weeks ago
0 years
0 - 0 Lacs
Chennai, Tamil Nadu
On-site
Office work job descriptions encompass a wide range of administrative and clerical tasks, including answering phones, managing schedules, maintaining records, and coordinating meetings. These positions often require strong organizational and communication skills, attention to detail, and proficiency in using office software. Here's a more detailed look at common office work job descriptions:1. Office Assistant/Clerk: Responsibilities: Answering phones, taking messages, and directing calls. Scheduling appointments, meetings, and events. Maintaining office records, files, and databases. Managing and ordering office supplies. Greeting visitors and directing them to the appropriate person. Performing basic data entry and word processing tasks. Assisting with administrative tasks, such as preparing reports and documents. Skills: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Attention to detail and accuracy. Ability to prioritize tasks and work independently. Job Types: Full-time, Permanent, Fresher Pay: ₹17,600.00 - ₹63,192.77 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Job Purpose The Coder utilizes coding skills to work invoice reviews and provide expert advice to billing staff. Duties and Responsibilities Conduct audits and coding reviews to ensure all documentation is accurate and precise including our co source partners Assign and sequence all CPT and ICD-10 codes for services rendered when required Work with billing staff and system WQ’s to ensure proper payment of claims Comply with all Medicare policy requirements including coding initiatives and guidelines Work independently from assigned work queues Maintain confidentiality at all times Maintain a professional attitude Other duties as assigned by the management team Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Understand and comply with Information Security and HIPAA policies and procedures at all times Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications CPC certification AAPC or CCS certification from AHIMA High School graduate or equivalent Minimum two years of coding experience related to the specialty needed (IP DRG, OP, Denials, SDS, etc.) Knowledge of Microsoft Word, Outlook, Excel Must be able to use job-related software Surgical coding experience a plus Strong interpersonal skills, ability to communicate well at all levels of the organization Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses High level of integrity and dependability with a strong sense of urgency and results oriented Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction Working Conditions Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
Posted 2 weeks ago
175.0 years
0 Lacs
Gurugram, Haryana
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide a great colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience. Global Talent Acquisition is looking for a Talent Acquisition Partner to join our team, and lead recruiting priorities and end to end recruitment service delivery. The Lead will be responsible for executing the end-to-end hiring process, while ensuring outstanding Candidate and Hiring Leader experience. They will source, screen, assess, interview, and lead the offer process in order to acquire the best quality candidates effectively and efficiently. They will ensure the team is efficiently presenting high quality candidates. They will be talent champion who can actively stay connected to pipeline of candidates, maintain long-term candidate relationships, and energetically discuss the career opportunities within American Express. Being close to the marketplace through benchmarking and networking, this person will analyze both recruitment and business trends to provide the best solutions in finding top talent. Market insights will allow this person to make recommendations on staffing processes, industry practices, building talent pipelines and sourcing prospects. This person will strengthen relationship with business leaders by being proactive in recruiting in key areas of our business and driving top diverse talent into hires. How will you make an impact in this role? Handle end to end recruitment activities - starting from job posting, talent sourcing, prescreening, assessment, interview, offer management and onboarding process for the assigned hiring requisition alongside ensuring best in class candidate and Hiring Leader experience Handle stakeholder relationships and drive the recruitment processes, which includes talent branding, sourcing strategies and overall recruitment related responsibilities Understand business, hiring leaders’ needs and delivering value by crafting right solutions Execute sourcing strategy and talent pipelining for hiring across all levels to source top talent through social media, job boards, Internet sourcing, and Employee Referral Program & Internal job posts Build proactive talent pipeline for critical upcoming positions Drive outstanding recruitment brand, marketing and social media strategy for the region in partnership with in-house functional specialists Collaborate with the Recruitment Operations team to ensure process compliance, risk management to deliver a more coordinated and seamless approach to recruitment service delivery Collaborate with other team members to gain insight into business talent needs and stay current on regional standard methodologies and issues Provides recruitment support for senior level roles Provides guidance to Hiring Leaders regarding available skills / talent in the market/competition and salary offers Ensure ATS information is up to date and aligned with regional regulations Act as a recruiting SME to prioritize both local and global needs Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits Amex's brand values Driven to contribute for success of broader talent acquisition priorities which may include but not be limited to; participation in industry events, travel within and outside primary work location for campus or any other recruitment activities and recommending data insight backed strategies for establishing stronger business unit partnerships Minimum Qualifications Bachelor’s degree or equivalent 5+ years of volume hiring/recruitment experience in fast paced global recruitment environment handling end to end recruitment activities which includes talent branding, sourcing strategies, selection process, candidate experience, data management and all the related responsibilities Prior experience in developing and maintaining positive relationships with key partners, hiring managers including HR contact Experience in Taleo ATS and other new world recruitment tools, technologies and platforms to improve process efficiencies Outstanding assessment and interviewing skills; strong command of assessment and selection methodologies, instruments, and processes In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights Proven ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues. Worked in a team environment that emphasized group contributions Ability to build and sustain trust while demonstrating partnerships across levels. Ability to implement multiple projects/tasks at the same time under strict deadlines Ability to interact with people at all levels of an organization and to develop strong business relationships Preferred Qualifications Excellent communication, collaboration, influencing, and problem-solving skills Driving of process optimization and continuous improvement (e.g. onboarding) Strategic outlook and ability to lead change and innovation Strong influencing skills and ability to work across multiple levels of an organization Ability to make logical decisions in a sophisticated environment Able to adapt own approach and style to the situation Coachable Team Member We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 2 weeks ago
0.0 years
0 Lacs
Coimbatore, Tamil Nadu
On-site
The Opportunity: Entry level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. Avantor is looking for a Jr. Associate for the Customer Service team. It is an entry-level position. He/She should be responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives or a supervisor. What we’re looking for Education: Undergraduate, Graduate, Diploma or Equivalent Work Experience required. Experience: 0-5 years of Customer Service experience preferred. Preferred Qualification: Must demonstrate working knowledge of personal computer applications, such as Microsoft Word, Excel, Access and Outlook. Excellent customer service skills (friendly, courteous and helpful). Excellent communication skills (grammar, voice, diction). Strong customer orientation. Ability to evaluate customer needs, and respond with appropriate action/delivery How you will thrive and create an impact: Primary contact with customers by email/fax/chat/phone concerning orders, returns, shipments and products. Receive and enter phone, fax, email and chat orders. Call/Email customers when necessary to advise shipments delay and/or information necessary to process orders. Make changes to or cancel orders/backorders and notify customers as required. Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.). Initiate file maintenance for corrections to customer file. Complete/route appropriate internal documentation to initiate processes to fulfill customer order(s). Manage order entry database as required to satisfy customer requests. Generate reports from database as per business needs. Work closely with internal departments and/or manufacturer to assure commitment to customer is met in a timely manner. Solicit sale of new or additional services. Handle irate customers in a professional manner. Obtain customer feedback information and provide timely feedback to company regarding service failures or customer concerns. Initiating shipment tracers with carriers. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 2 weeks ago
0 years
0 - 0 Lacs
Aashiana, Lucknow, Uttar Pradesh
Remote
We're Hiring: Customer Service Representative (Night Shift – Hybrid) Location: Lucknow (Hybrid Mode) Company: PTTR Load Board PTTR Load Board is seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role supports US-based clients , requires working during night shifts (US hours) , and offers a hybrid work arrangement (part office, part remote). Key Responsibilities Communicate with US customers via phone, email, and chat Respond to inquiries and resolve issues with professionalism Prepare, edit, and manage documents and reports Work with Microsoft Excel for data entry and reporting Utilize Microsoft Office applications (Word, Excel, Outlook, etc.) effectively Assist in basic content creation and support across social media platforms Qualifications Strong English communication skills (verbal and written) Bachelor's degree in any discipline Comfortable working night shifts (US time zone) Proficiency in Microsoft Excel and general computer operations Ability to work independently with access to a personal laptop/desktop and stable internet connection (preferred) Compensation Details will be discussed during the interview process How to Apply Send your resume to: [email protected] Contact: +91 94543 79496 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 01/07/2025
Posted 2 weeks ago
1.0 years
0 - 0 Lacs
Bengaluru, Karnataka
On-site
About Us: BardWood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees. The Role: We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations. Responsibilities: Manage internal and external stakeholder relationships, fostering positive and productive communication. Efficiently handle queries and escalations, providing timely and accurate resolutions. Maintain accurate records and documentation. Contribute to the continuous improvement of operational processes. Collaborate effectively with colleagues across different departments. Required Skills : 1+ years experience as an Operations Coordinator or International Voice Process Excellent communication skills (oral and written). Proactive and ability to work independently and collaboratively. Strong problem-solving and analytical skills. Ability to prioritise tasks and manage multiple deadlines effectively. Proficiency in Microsoft Outlook. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Be part of a supportive and collaborative team. Career development opportunities within a growing company Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift UK shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Preferred) Work Location: In person
Posted 2 weeks ago
3.0 years
0 Lacs
Pune, Maharashtra
On-site
Job Description Job ID PRODU013453 Employment Type Regular Work Style hybrid Location Pune City,India Role Product Support Representative III Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality. Growth and Development Opportunities: At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals. Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required. Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3-5 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones. Education, Certification and Additional Qualifications: Bachelor’s degree required: BCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]
Posted 2 weeks ago
3.0 years
0 - 0 Lacs
Kolkata, West Bengal
On-site
Handle inbound calls, emails, and WhatsApp inquiries from clients. Provide information about products, order status, production timelines, and delivery schedules. Coordinate with internal teams (production, design, dispatch) to update customers on order progress. Track production milestones and proactively communicate delays or updates. Escalate critical issues to relevant departments and ensure timely resolution. Follow up with customers post-resolution to ensure satisfaction. Maintain records of customer interactions, order details, and issue resolutions. Prepare weekly reports on customer feedback, complaint types, and resolution times. Assist in collecting feedback and maintaining long-term client relationships. Requirements Bachelor’s degree in Business, Communications, or a related field. 1–3 years of experience in customer service, preferably in textiles, apparel, or manufacturing and any related field. Excellent verbal and written communication skills (English and regional languages if applicable). Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM software. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Posted 2 weeks ago
0 years
0 - 0 Lacs
Anna Salai, Chennai, Tamil Nadu
On-site
Job Summary: The Office Secretary provides administrative and clerical support to ensure the efficient operation of the office. The role involves handling correspondence, managing files, scheduling appointments, and assisting colleagues with day-to-day tasks to maintain a smooth and organized workplace. Key Responsibilities: Answer and direct phone calls, emails, and other correspondence. Organize and schedule meetings, appointments, and travel arrangements. Maintain filing systems (both physical and digital) and retrieve documents as needed. Prepare reports, memos, letters, and other documents using word processing, spreadsheet, and presentation software. Order and manage office supplies and inventory. Greet and assist visitors in a professional manner. Maintain office equipment and arrange for repairs when necessary. Assist in the preparation of regularly scheduled reports. Handle sensitive information in a confidential manner. Perform other administrative duties as assigned by supervisors. Qualification Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Good knowledge in Type writing in both (Tamil and English) Excellent written and verbal communication skills. Strong organizational and time-management abilities. Attention to detail and problem-solving skills. Ability to work independently and collaboratively. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
3.0 years
4 - 5 Lacs
Vile Parle, Mumbai, Maharashtra
On-site
Job Summary: We are seeking a highly organized and proactive Executive Assistant to provide administrative and strategic support to senior leadership. The ideal candidate will manage schedules, coordinate meetings, handle communications, and assist with day-to-day operational tasks. Key Responsibilities: Manage calendars, schedule meetings, and organize travel arrangements. Handle confidential correspondence, reports, and communication on behalf of executives. Prepare presentations, reports, and meeting materials. Coordinate with internal teams and external stakeholders. Support in managing deadlines, priorities, and follow-ups. Assist in organizing events, board meetings, and other key activities. Maintain filing systems and documentation with high attention to detail. Requirements: Bachelor’s degree in Business Administration or related field. 3+ years of experience as an Executive Assistant or in a similar role. Excellent communication, time management, and multitasking skills. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). High level of professionalism, discretion, and confidentiality. Strong organizational and problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Application Question(s): What is your current/previous and expected salary? How many years of relevant experience do you have? Are you comfortable with Vile Parle, Mumbai location ? What is your spouse name? What is your notice period? Work Location: In person
Posted 2 weeks ago
4.0 years
0 - 0 Lacs
Coimbatore, Tamil Nadu
On-site
We are seeking a professional and customer-focused Customer Service Executive to join our team. The successful candidate will be responsible for managing client queries, coordinating with operations teams, and ensuring high levels of customer satisfaction in line with our service standards within the security industry. Key Responsibilities: Serve as the first point of contact for client inquiries via phone, email Maintain regular communication with clients regarding guard performance, attendance, and service updates. Coordinate between operations teams and clients to ensure guard deployment meets contractual agreements. Prepare and maintain records of customer interactions, transactions, and feedback. Assist in the preparation of service reports and presentations for clients. Monitor service delivery and participate in quality assurance initiatives. Qualifications & Requirements: Bachelor’s degree or diploma in Business Administration, Customer Service, or related field. Minimum 2–4 years of experience in customer service Strong communication and interpersonal skills Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with CRM systems is a plus. Job Type: Full-time Pay: From ₹15,000.00 per month Work Location: In person Application Deadline: 30/06/2025
Posted 2 weeks ago
34.0 years
0 - 0 Lacs
Navrangpura, Ahmedabad, Gujarat
On-site
About the company: For 34 years, S.M. Enterprise is a pioneer in providing global supply chain solutions to more than 250 clients at its head quarter in Ahmedabad, India. Having long experience as the trusted Customs Broker and Freight Forwarder, we at S.M. Enterprise started functioning in the year 1991. Our three decades of experience in this business domain along with keen knowledge of all custom rules and norms helped us create a niche in the competitive market for ourselves. Key Responsibilities: Supervise and lead a team of documentation staff to ensure that Bill of Entries are filed on time. Monitor daily workflow, assign tasks, and set priorities to ensure operational excellence Prepare import checklist for customs filing and generating bill of entry number for LCL/FCL/air cargo. Submission of import documents under e-sanchit on Icegate website. Provide clients with regular updates on shipment status and proactively resolve any clearance or documentation issues. Co-ordinate with importer, forwarder, and custom clearance staff at ports to complete all processes on time. Maintaining daily status report of import shipment. Co-ordination with shipping lines for delivery order. Desired Candidate Profile Graduate degree in any field 2 to 6 years of experience in customs documentation /import operations Good verbal and written communication along with hands-on experience of Gmail / Outlook Knowledge of customs documentation software like visual impex, focus etc. Ability to multitask, work under pressure, and lead a small to mid-sized team effectively. Knowledge about EXIM, custom clearance, and logistics industry Communication skill, problem solving, quick learner and multi-tasker Job Location: Navrangpura, Ahmedabad Supplemental pay types: Yearly bonus Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Application Question(s): How many years of experience do you have in filing Bill of Entry or Shipping Bill? How many years of experience do you have in import & export industry? Are your staying in Ahmedabad? Work Location: In person
Posted 2 weeks ago
30.0 years
0 - 0 Lacs
Ahmedabad, Gujarat
On-site
About the company: For 30 years, S.M. Enterprise is a pioneer in providing global logistics solutions to more than 250 clients at its head quarter in Ahmedabad, India. Having long experience as the trusted Customs Broker and Freight Forwarding Agent, we at S.M. Enterprise started functioning in the year 1991. Our three decades of experience in this business domain along with keen knowledge of all custom rules and norms helped us create a niche in the competitive market for ourselves. We are held as the leading service provider in the domain. Key Responsibilities: - Checking export documents received from customers and preparing checklist for customs filing in software and generating shipping bill number for LCL/FCL, Factory stuffing/unsealed container cargo etc. - Submission of export documents under e-sanchit on icegate website - Co-ordinate with exporter, forwarder, and custom clearance staff at ports to complete all processes on time - Maintaining daily status report of exports shipment - Submission of VGM, SB and form-13 on Odex or MMD3 Desired Candidate Profile : - 1 to 5 years of experience as documentation executive in ANY field - Good verbal and written communication along with hands-on experience of Gmail / Outlook - Preference to candidates who have knowledge of customs documentation software like visual impex, focus etc. - Knowledge about EXIM, custom clearance, and logistics industry - Communication skill, problem solving, quick learner and multi-tasker. Job Location: Navrangpura, Ahmedabad Job Type: Full-time Supplemental pay types: Yearly bonus Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Application Question(s): Are you currently staying in Ahmedabad, Gujarat? How many years of experience you have in export and import industry? Work Location: In person
Posted 2 weeks ago
1.0 years
0 - 0 Lacs
Navrangpura, Ahmedabad, Gujarat
On-site
Key Responsibilities: - Connect with shipping lines & airlines for pricing of Air and sea freight enquiries. - Create quotation for all sales lead and share the same with clients, follow up with them on the quotation sent. - Once the shipment is awarded to us by the client, co-ordinate with all external & internal stakeholders to complete entire shipping process on time. - Maintaining daily status report of of all the pricing and quotation shared. Desired Candidate Profile - Minimum 1 year of experience in shipping line and freight forwarding industry. - Good verbal and written communication along with hands-on experience of Gmail / Outlook - Knowledge about EXIM and logistics industry. - Communication skill, problem solving, quick learner and multi-tasker - Salary is no bar for the right candidate Job Location: Navrangpura, Ahmedabad Job Type: Full-time Supplemental pay types: Yearly bonus About our company: For 33 years, S.M. Enterprise is a pioneer in providing global supply chain solutions to more than 250 clients at its head quarter in Ahmedabad, India. Having long experience as the trusted Customs Broker and Forwarding Agent, we at S.M. Enterprise started functioning in the year 1991. Our three decades of experience in this business domain along with keen knowledge of all custom rules and norms helped us create a niche in the competitive market for ourselves. We are held as the leading service provider in the domain. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Application Question(s): Are you currently staying in Ahmedabad? Do you have experience in freight forwarding and customs clearance industry? Work Location: In person
Posted 2 weeks ago
5.0 years
4 - 4 Lacs
Bengaluru, Karnataka
On-site
We are seeking a proactive, detail-oriented, and highly organized individual to take on a multi-faceted role combining Office Administration, Facility Management, Accounting Support (Accounts Payable), and Executive Assistance. The ideal candidate will be capable of managing day-to-day administrative and financial operations, supporting senior executives, handling vendor management, and maintaining an efficient and well-organized office environment. Key Responsibilities: 1. Office Administration & Facility Management Ensure smooth functioning of daily office operations and upkeep. Oversee facility hygiene, security, seating, and infrastructure management. Manage office supplies, pantry, housekeeping, and maintenance services. Coordinate with internal teams for space planning and resource allocation. Ensure compliance with internal policies and admin protocols. 2. Vendor Management & Procurement Identify, evaluate, and onboard vendors based on business requirements. Negotiate pricing and service-level agreements, track renewals and payments. Procure office essentials (furniture, IT peripherals, pantry items, etc.). Maintain vendor databases, service history, and performance records. Ensure timely and cost-effective purchasing with quality control. 3. Executive & Personal Assistance Manage CEO’s schedule, meetings, travel arrangements, and correspondence. Serve as a liaison between CEO and internal/external stakeholders. Handle confidential information and professional communication with discretion. Organize internal and off-site meetings/events and manage logistics. Prepare presentations, reports, and maintain a filing system. 4. Accounts Payable & Finance Support Handle invoice processing, vendor payment queries, and reconciliation. Act as a single point of contact for AP-related issues and escalations. Understand end-to-end Procure-to-Pay (P2P) workflows. Analyze financial data and assist in timely approvals and reporting. Collaborate with Procurement and Logistics on PO and receipting queries. Maintain compliance with accounting policies and US tax regulations (where applicable). Requirements & Skills: Graduate in any discipline (preferred: BBA / B.Com / BA) 5+ years of relevant experience in administration, AP, or EA roles Excellent organizational, time-management, and communication skills High proficiency in MS Office Suite (Excel, Word, Outlook) Ability to multitask and manage priorities independently Strong coordination, negotiation, and vendor management skills Confidentiality, discretion, and professionalism are a must Knowledge of accounting principles and invoice lifecycle is a plus Interested candidates can share their CV at [email protected] Job Types: Full-time, Permanent Pay: ₹420,000.00 - ₹480,000.00 per year Benefits: Provident Fund Schedule: Day shift Fixed shift Work Location: In person
Posted 2 weeks ago
0 years
0 - 0 Lacs
Ghaziabad, Uttar Pradesh
On-site
Job Description: We are looking for a smart and organized Office Coordinator to join our team. This is an entry-level role suitable for fresh graduates who are eager to start their career in office administration. Responsibilities: ➢ Assist in day-to-day office operations and administrative tasks ➢ Handle incoming calls, emails, and visitors professionally ➢ Maintain office files and records (both physical and digital) ➢ Coordinate with different departments for smooth workflow ➢ Manage office supplies and ensure stock availability ➢ Support in scheduling meetings and appointments ➢ Help in basic documentation and data entry work Requirements: ➢ Graduate in any stream (preferred: B.Com, BBA, or BA) ➢ Basic knowledge of MS Office (Word, Excel, Outlook) ➢ Good communication and interpersonal skills ➢ Strong organizational and multitasking abilities ➢ Eagerness to learn and grow Location: Ambedkar Road, Ghaziabad Salary: 10k-15k Female Only Good English Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Required) Work Location: In person
Posted 2 weeks ago
1.0 - 2.0 years
0 - 0 Lacs
Sarjapur, Karnataka
On-site
Roles and Responsibility · Gathering client information, such as medical history, health concerns, and symptoms · Collaborating with doctors and other healthcare professionals to assess the client’s condition and deliver treatment · Administering medication and communicating treatment plans · Monitoring and maintaining medical equipment Requirement · Must be proficient in Mircosoft Office including Word, Outlook, and Excel · Graduation as a Bachelors of nursing · Must be GNM Certified · Minimum of 1 -2 years of hospital or clinic experience Contact : 9080605483 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: Kannada (Required) Work Location: In person
Posted 2 weeks ago
1.0 years
0 - 0 Lacs
Shastri Nagar, Kanpur, Uttar Pradesh
On-site
Job Title: Academic CounselorLocation: KanpurSalary Range: ₹15,000 – ₹25,000/monthExperience Required: Minimum 1 yearIndustry: Digital Marketing Training Institute and E-commerce Company Overview:4Fox Business Solutions is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we are dedicated to helping businesses thrive in the digital landscape through innovative solutions and a team of committed professionals.About the Role:We are seeking a dynamic and results-driven Academic Counselor to join our growing team. If you have a passion for guiding aspiring professionals and a background in student counseling at a digital marketing institute, we’d love to hear from you.Key Responsibilities: Counsel prospective students and their guardians effectively over the phone, understanding their career aspirations, educational background, and financial considerations. Achieve and exceed daily, weekly, and monthly targets for call volume, counseling sessions, and student admissions. Maintain accurate records of all interactions and follow-ups in the CRM system. Provide detailed information about courses, admission procedures, and fee structures. Build strong relationships with prospective students to create trust and ensure a positive student experience.Required Skills and Qualifications: Education: Bachelor’s degree in any discipline. A degree in Marketing, Business Administration, or a related field is a plus. Experience:o Minimum 1-3 years of proven experience as an Academic Counselor, Admissions Counselor, Education Sales Executive, or a similar role involving tele calling and counseling.o Demonstrable experience working in an educational institute, coaching center, or vocational training provider, preferably offering courses in IT, digital marketing, e-commerce, or related fields. Communication Skills: Excellent verbal communication and interpersonal skills in both Hindi and English. Clear diction and an engaging telephonic manner are crucial. Counseling & Sales Skills: Strong listening, persuasion, negotiation, and closing skills. Ability to build quick rapport and empathize with students' needs. Target-Oriented: A results-driven mindset with a proven track record of meeting or exceeding admission targets. Technical Proficiency: Proficient in using CRM software for lead management and MS Office Suite (Word, Excel, Outlook). Work Ethic: Self-motivated, energetic, highly organized, and able to work independently as well as part of a team. Resilience: Ability to handle rejections professionally and maintain a positive attitude.Desired Skills: Familiarity with the student demographic and education market in Kanpur. A genuine passion for education and guiding students towards achieving their career goals. Job Types: Full-time, Permanent Pay: ₹9,056.72 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Application Question(s): What is your current location? What is your current ctc? What is your official notice period? Experience: Academic counseling: 1 year (Preferred) B2B sales: 1 year (Preferred) IT sales: 1 year (Required) Work Location: In person
Posted 2 weeks ago
2.0 years
0 - 0 Lacs
Ambala, Haryana
On-site
Job Title: Back Office Executive Location: Sham Foam Ltd. Job Type: Full-time Salary:12,000-15,000/- Experience: 0–2 years Job Description: We are looking for a detail-oriented and proactive Back Office Executive to join our team. The ideal candidate will handle administrative tasks, data management, and internal coordination to support the company’s operations. Key Responsibilities: Maintain and manage data entries and records Handle calls & email correspondence and documentation Coordinate with internal departments for smooth workflow Prepare reports and assist in basic accounting tasks Ensure timely and accurate data processing Support the front office when needed Requirements: Proficiency in MS Office (Word, Excel, Outlook) Good organizational and multitasking skills Strong written and verbal communication Graduate or equivalent qualification preferred Freshers can apply Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 2 weeks ago
0 years
0 - 0 Lacs
Ambala, Haryana
On-site
Female Candidate only Apply We are looking for a detail-oriented and proactive Office Executive to join our team. The ideal candidate will handle administrative tasks, data management, and internal coordination to support the company’s operations. Key Responsibilities: Maintain and manage data entries and records Handle calls & email correspondence and documentation Coordinate with internal departments for smooth workflow Prepare reports and assist in basic accounting tasks Ensure timely and accurate data processing Support the front office when needed Requirements: Proficiency in MS Office (Word, Excel, Outlook) Good organizational and multitasking skills Strong written and verbal communication Graduate or equivalent qualification preferred Freshers can apply Female Candidate only Apply Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Internet reimbursement Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Language: Hindi (Required) English (Preferred) Work Location: In person Expected Start Date: 01/07/2025
Posted 2 weeks ago
0 years
0 - 0 Lacs
Lower Parel, Mumbai, Maharashtra
On-site
We are looking for candidates having progressive experience in all round Architecture and Interior Design, which includes conceptualization, design development, preparation of working drawings & working details, layout plans, presentations, client communication, co-ordination on services & structural design, supervision & site visit, billing, quantification & post occupancy evaluation. The individual must have sufficient interest and motivation to upgrade their technical expertise as required on an ongoing basis. Architecture / Interior Design Strong design, graphic & technical expertise. Mumbai Salary will be commensurate to experience & competence We are seeking to fill these positions with: 1) Self-motivated individuals having strong design, graphic & detailing skills who are well organized & understand project priorities. 2) Having reputed academic background, high level of creative aptitude & ability to translate ideas into built form. 3) Proficiency with AutoCAD, Photoshop, 3D Graphic, PowerPoint, Word, Outlook & all related software. Knowledge of Revit is a desirable asset. 4) Excellent communication and managerial skills with good command on written & spoken English. 5) Ability to work independently & as part of a team. 6) Hardworking, committed, honest & self-disciplined. Experience - Minimum 1 yrs & Maximum 5 yrs B.Arch. / Post Graduation. SEARCH - Studio for Environment & Architecture SEARCH Studio for Enviornment and Architecture is a group of Architects dedicated to creating innovative architecture that belongs to its environment. A Partnership Firm founded by Jayashree & Kapil Bhalla in 1990, SEARCH is committed to a high level of creative work on mid to large sized projects. It is a Design Studio offering comprehensive Architecture, Planning and Interior Design. Know us mo r e by visiting our website as mentioned below. http://www.se-arch.com Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
0 years
0 - 0 Lacs
Ambala, Haryana
On-site
We are looking for a detail-oriented and proactive Back Office Executive to join our team. The ideal candidate will handle administrative tasks, data management, and internal coordination to support the company’s operations. Key Responsibilities: Maintain and manage data entries and records Handle calls & email correspondence and documentation Coordinate with internal departments for smooth workflow Prepare reports and assist in basic accounting tasks Ensure timely and accurate data processing Support the front office when needed Requirements: Proficiency in MS Office (Word, Excel, Outlook) Good organizational and multitasking skills Strong written and verbal communication Graduate or equivalent qualification preferred Freshers can apply Female Candidate only Apply Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Internet reimbursement Provident Fund Schedule: Day shift Fixed shift Morning shift Language: English (Preferred) Work Location: In person
Posted 2 weeks ago
1.0 years
0 - 0 Lacs
Kochi, Kerala
On-site
Job Title: Data Entry Staff Location: Ernakulam Salary: ₹12,000 – ₹14,000 per month Job Type: Full-Time Office Hours: 9:30 AM to 6:30 PM (Monday to Saturday) Experience Required: 1 year and above preferred Job Description: We are seeking a detail-oriented and reliable Data Entry Staff to join our team. The ideal candidate will be responsible for entering, updating, and maintaining accurate data in our systems and ensuring high levels of accuracy and efficiency. Key Responsibilities: Accurately enter data into databases, spreadsheets, or company software Verify data for completeness and correctness Update existing records as needed Organize and maintain physical and digital records Generate reports and assist with basic administrative tasks Maintain confidentiality of sensitive information Requirements: 1+years Proficient in MS Office (Word, Excel, Outlook) Typing speed of at least 35-40 words per minute with high accuracy Strong attention to detail and organizational skills Ability to work independently and meet deadlines Good communication skills Benefits: Competitive monthly salary between ₹12,000 – ₹14,000 Opportunities for learning and career development Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
Posted 2 weeks ago
2.0 years
0 - 0 Lacs
Basti Danishmanda, Jalandhar, Punjab
On-site
We are looking for a well-spoken, presentable, and organized Receptionist to manage our front desk and provide administrative support across the office. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment. Key Responsibilities: Greet and assist visitors and clients promptly and courteously Handle incoming calls and route them to the appropriate departments Manage and maintain the front desk area Schedule appointments and maintain office calendars Receive and distribute mail and packages Ensure office security protocols Assist with basic administrative and clerical tasks as required Skills & Qualifications: High school diploma or equivalent; additional certification in Office Management is a plus Excellent communication and interpersonal skills Proficiency in MS Office (Word, Excel, Outlook) Presentable, punctual, and dependable Ability to multitask and stay organized in a fast-paced environment Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Provident Fund Supplemental Pay: Overtime pay Experience: total work: 2 years (Required) Work Location: In person Expected Start Date: 15/06/2025
Posted 2 weeks ago
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