Customer Service Representative

Job Description

We're Hiring: Customer Service Representative (Night Shift – Hybrid) Location: Lucknow (Hybrid Mode) Company: PTTR Load Board PTTR Load Board is seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role supports US-based clients , requires working during night shifts (US hours) , and offers a hybrid work arrangement (part office, part remote). Key Responsibilities Communicate with US customers via phone, email, and chat Respond to inquiries and resolve issues with professionalism Prepare, edit, and manage documents and reports Work with Microsoft Excel for data entry and reporting Utilize Microsoft Office applications (Word, Excel, Outlook, etc.) effectively Assist in basic content creation and support across social media platforms Qualifications Strong English communication skills (verbal and written) Bachelor's degree in any discipline Comfortable working night shifts (US time zone) Proficiency in Microsoft Excel and general computer operations Ability to work independently with access to a personal laptop/desktop and stable internet connection (preferred) Compensation Details will be discussed during the interview process How to Apply Send your resume to: [email protected] Contact: +91 94543 79496 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Night shift US shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 01/07/2025