Customer Service Representative

You will be joining Vasumatha Softech Solutions, a well-established digital marketing company based in India. As a Customer Service Representative, your main responsibility will be to provide top-notch support to our valued customers, ensuring their satisfaction through exceptional service. Your role will include addressing customer queries, resolving issues, and ensuring a positive experience for all our customers. To excel in this role, you should possess strong customer service skills, a deep understanding of customer satisfaction and experience, and excellent communication and interpersonal abilities. Troubleshooting and problem-solving skills are crucial for efficiently addressing customer concerns. Previous experience in handling customer queries and resolving issues is highly desirable. While not mandatory, knowledge of digital marketing and web design would be advantageous for this position. The minimum educational requirement for this role is a high school diploma or equivalent. If you are passionate about delivering outstanding customer support and creating positive customer experiences, we would love to have you on our team in Patna.,