44204 Mentoring Jobs - Page 15

Company Description FACE Prep is one of India's largest placement-focused skill development companies for job preparation. Since its inception in 2008, FACE Prep has helped millions of students kickstart their careers in the tech sector through various programs, including Masterclasses, self-paced last-mile prep, and workshops/bootcamps. Our alumni have secured positions in top tech companies such as Google, Microsoft, Meta, Adobe, and many others. FACE Prep is dedicated to equipping students with the necessary skills to land top-paying jobs in the tech industry. Role Description This is a full-time, on-site role for an EEE Mentor (Faculty) located in Chennai. The EEE Mentor will be responsible for teaching Electrical and Electronics Engineering subjects to students, preparing learning materials, conducting assessments, and providing feedback. The faculty member will also mentor students, guide them through the job preparation process, and help them develop the skills needed to excel in their careers. Additionally, the role involves keeping up-to-date with the latest industry trends and incorporating them into the curriculum. Qualifications Strong knowledge and teaching skills in Electrical and Electronics Engineering Experience in preparing educational materials and conducting assessments Excellent mentoring and student guidance capabilities Ability to develop job preparation strategies and career-focused skills Good communication skills and ability to work with diverse student groups Up-to-date with industry trends and the ability to incorporate them into the curriculum Master's degree or higher in Electrical and Electronics Engineering or a related field Previous teaching or mentoring experience is a plus

About the Role We are seeking a highly competent and results-driven Quality Lead with proven expertise in automotive quality management and continuous improvement initiatives. This role requires a leader who can identify gaps, streamline processes, drive efficiency, and uphold world-class quality standards. The ideal candidate will have a strong background in process optimization, root cause analysis, and cross-functional collaboration to ensure consistent delivery of high-quality products and services. Key Responsibilities Lead and oversee quality assurance processes across automotive projects, ensuring compliance with customer requirements, industry standards, and regulatory frameworks (IATF 16949, ISO 9001, etc.). Drive continuous improvement initiatives using Lean, Six Sigma, PDCA, and other methodologies to enhance process efficiency and product quality. Analyze quality performance metrics (KPIs), identify trends, and implement corrective & preventive actions (CAPA). Collaborate with project teams to resolve quality issues and embed preventive measures in processes. Develop and maintain process documentation, checklists, and control plans to standardize operations. Conduct internal audits and process capability studies. Facilitate root cause analysis (RCA) for recurring issues and ensure timely closure of action plans. Provide training and mentoring to quality teams and project stakeholders on process excellence and quality tools. Ensure customer satisfaction and complaint resolution through structured problem-solving and transparent communication. Stay updated with emerging automotive quality trends, tools, and technologies to maintain a competitive advantage. Requirements Bachelor’s degree in Engineering (Mechanical, Automotive, Industrial, or related field). 7+ years of experience in Quality Management / Continuous Improvement within the automotive or service industry. Strong knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, SPC, MSA, and other automotive quality standards. Proven expertise in process improvement frameworks – Lean, Six Sigma (Green Belt or Black Belt preferred). Demonstrated ability to lead cross-functional teams in resolving complex quality issues. Excellent skills in data-driven decision making, problem-solving, and process mapping. Strong communication and stakeholder management abilities. Proficiency in quality tools and software (e.g., Minitab, SAP/QMS, or equivalent). Analytical mindset with high attention to detail and a passion for operational excellence.

Project Role: Report Operation Analyst Work Experience: 2-3 years. Work location: Bangalore. Mode of work: Hybrid Work Timing: 6:30PM to 3:30AM (Pick & Drop will be provided) Job Responsibilities: Create and validate in-depth reports and markets for internal and external client. Responsible for ensuring report / market specifications including timeliness and quality meet client expectations. Manage the creation of client deliverables using Standard Operating Procedures and Coding Best Practices. Communicate with various IQVIA teams (Client Service Analysts, Clinicians, Management Teams, Scheduling, SSIG, Marketing, Data Investigation, and Verification-Release) Manage daily workloads in the CSM Tool to ensure the best utilization of total resources. Work on projects, learn new requirements, test new tools, create training materials and provide training. Solid knowledge of IQVIA products including extraction and formatting (DDD, Xponent, FIA, LAAD, NPA Market Dynamics and Xponent Prescribing Dynamics) and services. Ability to use IQVIA™ internal databases OLP, TSO/DTSO, IDMS, CMFQ, FTP, MDT, BDE. Research, analyze and respond to Client Service Analyst market inquiries (NDC/CMF details). Managing the weekly / monthly core Market Business Rule changes using Standard Operating Procedures including documentation of business rules. Interpret client market requirements - create and maintain clients’ custom Market Definitions in Market Definition Tool. Work on assigned project tasks (Market or Report). Adaptability and flexibility to respond to changing project requirements and priorities. Contribute to the preparation of project documentation, including reports and presentation Qualification and Experience: Bachelor’s degree in life science or equivalent experience with minimum 2-3 years related work experience. Proven analytical, interpretative, and problem-solving skills. Proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel - VLOOKUP and PowerPivot functionality). Ability to communicate effectively within various levels of the organization (written and oral). Self-starter - ability to multi-task, manage time, prioritize work and thrive in a client-focused environment. Proactive ownership of work and mentoring others. Excellent organizational and time management skills, highly detail-oriented and resourceful. Ability to translate complex concepts and methodologies to be easily understood and provide consultative guidance. Ability to facilitate a meeting, create presentation materials and provide training. Strong Project skills -Ability to work on a business project within an organization's business strategy. Accountable for providing consultative and proactive recommendations to drive report accuracy and quality. Ability to work independently and as a team player. Pharmaceutical experience is preferred with a strong background in pharmaceutical products and indications. Ability to translate market / report requirements to meet clients’ requirements. Ability to deliver high quality work and meet strict deadlines. .

Job Title: Assistant/Associate Professor – Law Joining Date: Immediate Minimum Qualifications & Experience Master’s Degree in Law (LL.M.) from a recognized university with specialization in Constitutional Law, Criminal Law, Corporate Law, or related fields. Ph.D. in Law preferred. Minimum 2 years of teaching, research, or professional legal practice experience. Strong academic record; publications in peer-reviewed journals will be an added advantage. Candidates should meet UGC/BCI norms as applicable. Key Responsibilities Teach undergraduate (LL.B., B.A. LL.B.) and postgraduate (LL.M.) courses in Law. Develop, update, and deliver curriculum aligned with current legal trends and practices. Guide students in dissertations, moot courts, legal drafting, and internships. Organize moot courts, debates, legal aid camps, and guest lectures. Engage in independent and collaborative research; publish in reputed journals. Mentor students for careers in judiciary, advocacy, corporate law, and academics. Participate in departmental, university committees, and outreach initiatives. Desirable Qualifications & Skills Expertise in Constitutional Law, International Law, Intellectual Property Rights, Criminal Justice, or Corporate & Commercial Law. Experience with legal practice, advocacy, or consultancy. Familiarity with e-learning platforms and modern pedagogical methods. Strong communication, analytical, and mentoring skills. Ability to foster collaboration with judiciary, law firms, and NGOs. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to [email protected] with the subject line: Application – Assistant/Associate Professor (Law) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid time off Provident Fund Work Location: In person

Job Summary: We are seeking a skilled and experienced Tailoring Trainer to join our team at Spherule Foundation. The successful candidate will be responsible for providing training and mentorship to disadvantaged women and girls in tailoring skills, enabling them to access employment and economic opportunities. Key Responsibilities: 1. Training and Mentorship: Provide comprehensive training in tailoring skills, including pattern making, cutting, sewing, and embroidery. 2. Curriculum Development: Assist in developing and updating the tailoring training curriculum to ensure it remains relevant and effective. 3. Classroom Management: Manage the training classroom, ensuring a safe and supportive learning environment. 4. Assessment and Evaluation: Assess and evaluate students' progress, providing constructive feedback and guidance. 5. Industry Linkages: Establish and maintain relationships with local tailoring businesses and entrepreneurs to provide job placement opportunities for graduates. 6. Reporting and Documentation: Maintain accurate records of student progress, training activities, and program outcomes. Requirements: 1. Qualifications: Diploma or certificate in tailoring or a related field. 2. Experience: At least 2 years of experience in tailoring training or a related field. 3. Skills: Excellent training and mentorship skills, with the ability to work with disadvantaged women and girls. 4. Language: Fluency in [local language(s)]. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

We are seeking a highly organised and delivery-focused Engineering Manager to help our Hyderabad engineering team achieve its full potential. In this role, you will work closely with senior engineering and product leadership to drive an outcome-based product operating model, establish a Centre of Excellence, and ensure our delivery processes are world-class. You will partner with current technical leaders and engineers, supporting, enabling, and empowering them, while also taking on people management responsibilities to guide individual growth and performance. This is a hands-on operational role where your success is measured by how effectively the team delivers value, collaborates, and continuously improves. Key Responsibilities Delivery Operations & Governance Partner with leadership to ensure delivery goals are achieved. Own and facilitate all delivery cadences, including: Sprint planning and preparation Capacity planning and forecasting Daily standups Refinement sessions Retrospectives Stakeholder reviews and demos Maintain strong alignment between engineering execution and product priorities. Centre of Excellence Development Collaborate with leadership to define and embed best practices for outcome-based delivery. Promote a culture of continuous improvement, problem-solving, and accountability. People Management & Coaching Manage a portion of the engineering team, providing regular 1:1s, coaching, and career development guidance. Support current technical leads in mentoring and developing engineers. Ensure performance feedback is constructive, timely, and growth-oriented. Process, Tooling & Documentation Manage and optimise Jira workflows for clarity, transparency, and efficiency. Maintain thorough process documentation in Confluence to enable consistency and onboarding. Review ustilisation of AI and use. Identify and implement process improvements to increase velocity, predictability, and quality. Reporting & Metrics Track and report on: Customer-facing outcome metrics to measure product value and impact. Internal engineering metrics, including: DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, Mean Time to Recovery) Sprint velocity Cycle time Defect rates Work-in-progress limits Develop dashboards and reports to provide leadership with clear visibility into delivery performance. Use data insights to recommend and implement improvements. Stakeholder Collaboration Act as a key coordination point between engineering, product, and leadership. Facilitate strong alignment with the UK-based product team, managing dependencies and shared priorities. Provide regular updates on progress, risks, and mitigations. Domain Expertise Ideally bring experience in B2B media and/or AI-focused product transformations. Understand enterprise-grade delivery requirements, including scalability, performance, and compliance. Qualifications 5+ years in software delivery or engineering roles, with at least 2 to 4 years in an engineering management capacity. Proven success delivering in an outcome-based product model. Strong Jira administration and workflow optimisation skills. Excellent Confluence documentation discipline. Deep understanding of Agile methodologies, specifically Scrum, with good knowledge of the SAFe framework. Experience working closely with product teams across geographies and time zones. Strong analytical and reporting skills using engineering metrics to drive improvement. Familiarity with B2B media or AI/ML-based product development is highly desirable. Commitment to D&I and EEO: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title: Assistant/Associate Professor – Bakery & Confectionery Joining Date: Immediate Minimum Qualifications & Experience Master’s Degree in Hotel Management / Culinary Arts with specialization in Bakery & Confectionery from a recognized university. Ph.D. in Culinary Arts / Hospitality preferred. Minimum 2 years of teaching or industry experience in bakery and pastry arts. Strong academic record with proven expertise in professional baking and confectionery techniques. Candidates should meet UGC norms as applicable. Key Responsibilities Teach undergraduate and postgraduate courses in Bakery, Confectionery, and Patisserie. Develop and revise curriculum in line with modern baking trends and industry standards. Train students in practical baking techniques, chocolate work, sugar artistry, bread-making, desserts, and cake decoration. Guide student projects, internships, and research in bakery science and culinary innovation. Organize workshops, live demonstrations, and culinary events. Collaborate with industry for guest lectures, industrial visits, and training opportunities. Mentor students for careers in hotels, bakeries, patisseries, and entrepreneurship. Contribute to departmental committees and university academic initiatives. Desirable Qualifications & Skills Specialization in Artisan Breads, Pastry Arts, Chocolate & Sugar Work, Food Science, or Bakery Management. Hands-on expertise with modern baking equipment and techniques. Certification from reputed culinary institutes (e.g., City & Guilds, Le Cordon Bleu, etc.) is desirable. Excellent communication and mentoring skills. Ability to blend creativity with professional bakery standards. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to [email protected] with the subject line: Application – Assistant/Associate Professor (Bakery & Confectionery) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid time off Provident Fund Work Location: In person

Job Title: Python Trainer Company: Knovista Technologies Location: Kochi – Kadavanthra (On-site) Experience: Minimum 2–3 years (Mandatory) Job Overview Knovista Technologies is looking for an enthusiastic and experienced Python Trainer to join our team at our Kochi (Kadavanthra) location. The ideal candidate must have strong expertise in Python programming and prior experience in training, mentoring, or teaching students/professionals. Key Responsibilities: Conduct Python training sessions (classroom and/or online) for students and professionals. Develop training materials, assignments, and projects to enhance practical learning. Provide hands-on coding guidance, debugging support, and real-world examples. Monitor student progress and provide feedback for improvement. Stay updated with the latest Python frameworks, tools, and industry practices. Assist in curriculum design and contribute to continuous improvement of training modules. Required Skills & Qualifications: Minimum 2–3 years of proven experience in Python development and/or training (mandatory). Strong knowledge of Core Python, OOPs, File Handling, Exception Handling, Modules & Packages . Proficiency in Django/Flask, REST APIs, Pandas, NumPy and other relevant libraries/frameworks. Good understanding of Databases (MySQL/PostgreSQL) and ORM concepts. Excellent communication, presentation, and mentoring skills. Ability to explain complex technical concepts in a simple and practical way. Nice to Have (Preferred): Knowledge of Data Science, Machine Learning, or AI with Python. Experience in corporate/academic training environments. Exposure to version control systems (Git/GitHub). Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person

The Academic Councelors is responsible for promoting the institution’s courses and services, building relationships with potential students and parents, generating leads, and ensuring admissions targets are achieved. The role involves fieldwork, counseling, and coordinating with internal teams to enhance institutional growth. Key Responsibilities Identify and generate leads through various channels (online, offline, referrals, educational fairs, tie-ups). Counsel students and parents about available courses, programs, and career opportunities. Achieve monthly/quarterly admission and revenue targets. Build and maintain strong relationships with schools, colleges, coaching centers, and corporate partners. Plan and execute marketing campaigns, seminars, and promotional activities to increase admissions. Maintain a proper database of inquiries and follow up regularly. Coordinate with the academic and administrative team for smooth admission processes. Provide market feedback and suggest strategies to improve outreach. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Academic counseling: 1 year (Preferred) Work Location: In person

We Are Looking For 2 Python Backend Developers Who Are Immediately Available For a 2-month Project. If You Have Matching Profiles On Bench, Please Share Them With Us At The Earliest. Please Find The Details Below Open positions: 2 Project Duration: 2 months Shift timings: 2 pm to 11 pm IST (Shift can change based on project requirements) Location: Remote Project start date: Sep 01, 2025 Job Description: Python Backend Developer About The Role We are looking for a highly skilled Python Backend Developer with strong experience in building scalable backend systems, APIs, and cloud-native applications. The ideal candidate will be proficient in FastAPI , AWS cloud stack , and database technologies, with hands-on experience in building event-driven architectures using Amazon SQS . Experience in AI/ML integration or data-driven applications is a strong plus. This role requires someone who can design, develop, and optimize backend services , collaborate with cross-functional teams, and ensure high performance, reliability, and scalability. Key Responsibilities Design, develop, and maintain scalable backend services and RESTful APIs using FastAPI. Work with AWS services (Lambda, ECS/EKS, S3, CloudWatch, API Gateway, IAM, etc.) to build cloud-native solutions. Implement event-driven architectures using Amazon SQS and other AWS messaging services. Design and optimize databases including PostgreSQL and MongoDB for performance, scalability, and high availability. Collaborate with Data Science/AI teams to integrate AI/ML models into backend workflows. Implement security best practices and ensure API authentication/authorization (OAuth2, JWT, etc.). Write clean, testable, and maintainable code following best practices. Contribute to system architecture discussions and performance tuning. Participate in code reviews, mentoring, and continuous improvement initiatives. Required Skills & Experience 5+ years of professional backend development experience in Python. Strong expertise in FastAPI (or Flask/Django with FastAPI transition experience). Hands-on experience with AWS cloud services (ECS/EKS, Lambda, API Gateway, S3, IAM, CloudWatch, etc.). Solid understanding of message queues (Amazon SQS, Kafka, or RabbitMQ). Strong knowledge of SQL and NoSQL databases – PostgreSQL, MongoDB. Experience building high-performance APIs and microservices. Familiarity with containerization and orchestration (Docker, Kubernetes). Experience in CI/CD pipelines and deployment automation. Familiarity with AI/ML model integration into production systems is a plus. Strong problem-solving, debugging, and performance optimization skills. Excellent communication and ability to work in agile teams. Preferred Qualifications Experience with async programming in Python. Knowledge of data streaming (Kafka, Kinesis). Exposure to AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn) for backend integration. Prior experience in fintech, SaaS, or AI-driven applications. Skills: python,backend,aws,fastapi,cloud stack,amazon sqs,restful apis,databases,postgresql,mongodb,integrate ai/ml models,kafka,kinesis,fintech,saas,ai-driven applications

Company Description UIUX STUDIO is a global UI/UX design company committed to offering comprehensive design and technical talent support to companies across various industries. Our organisation aims to empower businesses to meet their strategic goals through our creative and technological expertise. With flexible engagement models, we cater to a diverse range of enterprises, including multinational corporations, startups, digital agencies, and small businesses. UIUX STUDIO ensures tailored solutions for clients of all sizes, enabling them to thrive in their respective markets. Role Description This is a full-time on-site role for a Senior Designer located in Chandigarh, India. The Senior Designer will be responsible for leading and executing design projects, creating user-centred designs, developing wireframes and prototypes, collaborating with cross-functional teams, and ensuring design consistency and quality. The role also involves conducting user research and usability testing to inform design decisions, staying updated with the latest design trends, and mentoring junior designers. Qualifications Proficiency in UI/UX design, including creating wireframes and prototypes Experience with user-centred design and user research methodologies Skills in graphic design, visual design, and interaction design Strong knowledge of design tools such as Adobe Creative Suite, Sketch, and Figma Excellent collaboration and communication skills Ability to manage multiple projects and meet deadlines Bachelor’s degree in Design, Fine Arts, or related field Portfolio showcasing relevant design work Experience in a leadership or mentoring role is a plus

Designation: Creative Director – Copy About the Role: We are seeking an experienced Creative Director – Copy to lead the development of impactful communication ideas, narratives, and copywriting for a large-scale political marketing initiative. This role goes beyond traditional advertising - it is about crafting culturally resonant, large-scale campaigns that connect deeply with the people of Punjab. The ideal candidate will combine strategic messaging expertise with a strong grasp of socio-political nuances, ensuring every piece of communication is rooted in local realities while aligning with the broader campaign vision. Years of experience required: 8–10 years Type: Work from Office (Mohali/Chandigarh) Language & Cultural Requirement: The candidate must have a strong understanding of Punjabi language, idioms, and Punjab’s socio-political and cultural landscape to ensure messaging resonates authentically with the target audience. Proficiency in Hindi and English is also essential. Key Responsibilities: Concept Development Create innovative, large-scale campaign ideas that inspire and mobilize mass audiences. Translate political vision into creative narratives and slogans that spark public engagement. Focus on mass connect and influence. Content Strategy & Messaging Develop messaging frameworks, creative territories, and thematic pillars aligned with campaign goals. Leverage research insights and socio-political context to shape compelling communication strategies. Stay updated on cultural trends, voter sentiment, and competitor narratives. Integrated Campaign Narrative Partner with cross-functional teams (design, social, field ops, digital, events) to create integrated, multi-channel campaigns. Align local messaging with central campaign strategy, ensuring cultural and political relevance. Set the path for innovative, product-driven, and media-led ideas. Stakeholder Engagement & Local Insight Gathering Collaborate with campaign strategists, community leaders, influencers, and local stakeholders to refine messaging. Incorporate on-ground political intelligence into communication planning. Quality Assurance Review all copy for accuracy, clarity, tone, and adherence to brand and political guidelines. Act as the final escalation point for high-priority creative deliverables. Client & Leadership Communication Present creative concepts and narratives to party leadership, campaign managers, and other key stakeholders. Articulate rationale behind creative decisions and adapt based on strategic feedback. Research & Analysis Work with research teams to interpret socio-political and voter behavior data into actionable messaging ideas. Monitor public sentiment and media coverage to adapt campaigns in real time. Team Leadership & Mentorship Build and lead a capable copy and content team, mentoring them on strategic communication and storytelling. Conduct regular reviews, provide feedback, and ensure timely delivery of work. Operational Excellence Maintain adherence to SOPs, internal TATs, and approval processes. Foster strong inter-department collaboration to ensure seamless execution across channels. Core Competencies: Mass Communication Expertise: Proven ability to create large-scale ideas that resonate with diverse audiences. Political & Cultural Insight: Understanding of Punjab’s political landscape, cultural nuances, and local idioms. Leadership: Ability to inspire, mentor, and manage a creative team in high-pressure, fast-paced environments. Strategic Thinking: Ability to distill complex political goals into simple, powerful narratives. Collaboration: Strong interpersonal skills to work with stakeholders from political leadership to grassroots workers. Adaptability: Agility to pivot creative approaches based on on-ground realities and emerging political developments. Note: This is a (12 months) contractual position.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Preferred Domains : Candidates from Direct Sales, B2C, Telecom, FMGC, Fintech or Device sales domain will be preferred. Experience Required : 8-12 years of relevant experience in sales and distribution/ business development. Should have handled team in the past. i Min Qualification –MBA - Preferred Tier 1 College Reporting Matrix : The role will report to the Regional Manager and will have 5-10 on roll Area Sales Manager as direct reports also down the line approx 700 -1000 people reporting as per hierarchy Job Description : Grow Distribution and Market share in the assigned area of operations. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product . Identify and Recruit the sales team to align and drive business in the market. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. Plan the market size, span and geographies for ASM . Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. Monitor the Quality parameters as suggested by the management. Validate and conduct the audits on the acquisitions and sales done by the team. Ensure the team members are in the market where sales & usage are done regularly Should have good networking capabilities and be willing to travel extensively throughout their specified area. Local candidates preferred

Role / Designation: Project Manager Years of Experience: 10-12 years of relevant experience in Client Facing roles in Healthcare Services; Preferably in the role of a Medical billing/claims Manager Education Qualifications: Engineering Degree / Masters Degree / Bachelors Degree Job Location: Vizag & Shillong Other requirements: Ability to travel between iMerit offices up to 25% Job Summary: We are currently in search of a highly experienced and dynamic Project Manager to assume responsibility for one of our most significant healthcare clients. In this pivotal role, you will be tasked with overseeing a team of Operators and Reviewers, with a primary focus on optimizing operational efficiency and maintaining the highest standards of accuracy and quality. Collaboration with cross-functional teams, vigilant monitoring of performance metrics, and driving initiatives for continuous improvement will be key components of this role. The ideal candidate will possess exceptional leadership skills, a deep knowledge of the healthcare industry, and the ability to inspire and motivate a large team towards the achievement of our organizational objectives. Responsibilities will include but not limited to the following: Primary Operational responsibilities include daily client interactions, facilitating internal governance calls, handling escalations, monitoring peers, providing feedback and coaching, organizing mentoring sessions, and collaborating closely with the Clients team to maintain high standards of Operational Excellence. Responsible for achieving all queue targets, including quality, productivity, schedule adherence, shrinkage, and attrition. Engage in daily client interactions concerning staffing vs forecast and work directives. Balance resources based on client requirements and directives. Manage outliers within the Queue effectively. Meet SLAs, shrinkage, and attrition targets. Address all administrative issues within the team, including attendance matters and schedule adherence. Oversee and ensure compliance with data protection policies to meet HIPAA standards. Commit to promoting equal opportunities and fairness in the workplace at all levels. Utilize people, process, and technical expertise to identify opportunities for quality and process design improvements that align with the company's mission of achieving Faster, Cheaper, Better outcomes while maintaining social impact. Initiate and cultivate partnerships with customers and customer success managers to define and assess service performance outcomes. Collaborate with senior stakeholders in other functions to identify and create synergies for an optimal client experience. Work collaboratively with delivery client teams and stakeholders across iMerit, considering the diverse needs of each stakeholder. Skill requirements Profound expertise in claim adjudication, benefit and eligibility verification, and claim authorization. In-depth knowledge of U.S. healthcare terminology, Insurance policies, regulations, and industry trends. Competence in using healthcare software and electronic health records (EHR) systems. Exceptional written and verbal communication skills, enabling effective interaction with clients and colleagues across borders. Skillful in motivating employees, resolving conflicts, and making tough decisions when needed. Demonstrated ability to conduct data-driven analyses, including defining problems, exploring data, and communicating results effectively. Detail-oriented with a strong commitment to quality. Proficiency in managing geographically dispersed teams. Passionate about technology and committed to continuous learning to stay updated on the latest developments. A collaborative team player who can work independently and is self-motivated to deliver high-quality results promptly. Thrives in a fast-paced startup environment, adept at managing multiple, competing priorities simultaneously, and comfortable with ambiguity in an ever-evolving setting. If you meet the qualifications as described above and are enthusiastic about taking the helm of a high-achieving team in a fast-paced professional setting, we cordially invite you to submit your application. Please include your resume that elucidates your pertinent professional experience and significant accomplishments.

Job Title: Business Development Manager Department: Marketing & Sales Location: Gurugram Experience Required: 4-5 Years (Minimum 2–3 Years in IT Services Industry) Reports To: Director - Sales & Marketing Job Summary We are looking for a dynamic and experienced Business Development Manager with strong international sales exposure in the IT Services industry. The ideal candidate will possess solid B2B sales experience, exceptional leadership capabilities, and a proven track record of managing high-performing teams. You will be responsible for driving revenue growth, developing strategic relationships, and mentoring a team of 8–10 Business Development Executives to achieve collective targets. Key Responsibilities Develop and implement effective business development strategies targeting international B2B markets. Lead, manage, and mentor a team of 8–10 Business Development Executives to achieve collective sales goals. Generate high-quality leads through strategic outreach including cold calling, emailing, and networking. Build and nurture long-term client relationships by deeply understanding client requirements and providing tailored solutions. Pitch customized proposals to international clients, negotiate terms, and close deals to meet revenue targets. Coordinate closely with cross-functional teams (marketing, delivery, technical) to craft client-centric offerings. Analyze market trends, competitors, and customer needs to identify new business opportunities. Maintain a consistent sales pipeline and ensure timely follow-ups to convert leads into successful closures. Drive upselling and cross-selling initiatives within existing client accounts. Ensure accurate tracking of sales activities using CRM tools and sales performance analytics. Lead presentations, client calls, and strategic meetings to represent the company in a professional manner. Provide regular reporting on team performance, pipeline status, and key KPIs to senior leadership. Qualifications & Requirements: Experience: 4–5 years in business development with a minimum of 2-3 years in the IT services domain (Web Development, Digital Marketing, Software Solutions, etc.) Proven exposure to international sales and handling global B2B clients. Demonstrated ability to lead and manage high-performing sales teams. Strong command over sales principles, team motivation, and account management. Excellent verbal and written communication skills, with fluency in English. Proficient in CRM tools (e.g., Zoho, HubSpot, Salesforce) and reporting dashboards. High level of professionalism, goal orientation, and leadership drive. What We Offer: A competitive compensation package with fixed and performance-based incentives. Opportunity to work in a fast-growing digital solutions company with an international client base. A collaborative, innovation-driven work environment that values growth and ownership. Exposure to high-value projects and clients in global markets. Career progression opportunities based on performance and leadership potential. About Us: Ifisys Solutions LLP is a trusted name in digital marketing and website development, delivering cutting-edge solutions tailored to business needs. With expertise in PHP, Laravel, and WordPress development, we design and build custom digital experiences that drive growth. Our services span social media marketing, SEO, and content marketing , offering an integrated digital strategy to help businesses scale globally. At Ifisys, we're not just developers or marketers - we're partners in your digital success journey.

Why BT? We’ve always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future. Why this job matters This role is critical for the successful management & delivery of GSO's network security services, spanning across multiple vendors and technologies. Working on the front line supporting customers from one of our state of the art Operations centers. Being passionate about customer services and having hands on experience of network security is essential. Our Security experts are responsible for the in-depth diagnosis and resolution of network security incidents. Our people maintain our customer's services, ensuring their business continuity is maintained and ensuring our reputation as a world leading MSSP is upheld. Skills required for the job :- • Extensive hands-on experience working on the following technologies; Zscaler Proxy, NGFW,IPS/IDS. • ZIA and ZPA Experience is must. Troubleshooting experience required. • Minimum 10+ yrs of experience. • IPS policy management, signature tuning. • Knowledge of device health monitoring tools and systems. • Stakeholder management and ability to work under pressure. • Effective oral and written communication skills. • Knowledge of Cyber Security domains will be an added advantage. What I’ll be doing – your accountabilities :- • Form an integral part of our 24*7 shift team providing security in-life technical support. • Be a Subject Matter Expert for a wide range of technologies & security products. • Detect, respond and resolve complex security incidents, problems and changes within the operational environment. • Provide 3rd line SME support, responsible for the high priority incident while resolving within the agreed SLA. • Be the technology SME for specialised products and services. • Be the operational SPOC for our design or customer contract teams. • Contribute to any Product launches or technical evaluations for our managed security services portfolio. • Provide technical escalation support to team members including first and second line SOC. • Responsible for new customer on-boarding and the AIS of new product’s. • Providing RCA’s and contributing to PIR’s as and when required. • Provide consultancy and support for Vulnerability management, IOS upgrades and policy management. • Provide leadership and training to technical support staff including mentoring of 2nd line to improve diagnostic skills and quality of incident management. Experience you would be expected to have :- • Experience of working in a security operations Centre. • Exposure to ITIL processes in context of service operations. • Minimum security industry recognized certifications in one or more of the following; ZCSS. • Professional Qualification’s are desirable but not essential

Job Title: Assistant/Associate Professor – Physical Education Department: Physical Education Location: NIILM University, Kaithal, Haryana Job Type: Full-time | Regular Joining Date: Immediate Minimum Qualifications & Experience Master’s Degree (M.P.Ed.) in Physical Education from a recognized university. Ph.D. in Physical Education/Exercise Science/Sports Science preferred. Minimum 2 years of teaching, training, or research experience. Strong academic record with evidence of participation in sports/fitness programs at state/national level. Candidates should meet UGC norms as applicable. Key Responsibilities Teach undergraduate and postgraduate courses in Physical Education and related areas. Develop and implement curriculum focusing on physical fitness, sports science, and wellness education. Train and mentor students in athletics, games, sports psychology, and fitness management. Guide student projects, dissertations, and research work. Organize sports events, tournaments, and physical training sessions on campus. Engage in research and publish in reputed journals. Promote health, fitness, and wellness activities within the university and community. Participate in departmental and university committees and initiatives. Desirable Qualifications & Skills Specialization in Sports Training, Exercise Physiology, Biomechanics, Sports Psychology, or Kinesiology. Coaching certifications or experience in training teams at state/national level. Familiarity with modern fitness assessment tools, sports technology, and e-learning platforms. Excellent communication and mentoring skills. Ability to inspire and promote a culture of physical wellness. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to [email protected] with the subject line: Application – Assistant/Associate Professor (Physical Education) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid sick time Provident Fund Work Location: In person

Job Title: Assistant/Associate Professor – Physical Education Department: Physical Education Location: NIILM University, Kaithal, Haryana Job Type: Full-time | Regular Joining Date: Immediate Minimum Qualifications & Experience Master’s Degree (M.P.Ed.) in Physical Education from a recognized university. Ph.D. in Physical Education/Exercise Science/Sports Science preferred. Minimum 2 years of teaching, training, or research experience. Strong academic record with evidence of participation in sports/fitness programs at state/national level. Candidates should meet UGC norms as applicable. Key Responsibilities Teach undergraduate and postgraduate courses in Physical Education and related areas. Develop and implement curriculum focusing on physical fitness, sports science, and wellness education. Train and mentor students in athletics, games, sports psychology, and fitness management. Guide student projects, dissertations, and research work. Organize sports events, tournaments, and physical training sessions on campus. Engage in research and publish in reputed journals. Promote health, fitness, and wellness activities within the university and community. Participate in departmental and university committees and initiatives. Desirable Qualifications & Skills Specialization in Sports Training, Exercise Physiology, Biomechanics, Sports Psychology, or Kinesiology. Coaching certifications or experience in training teams at state/national level. Familiarity with modern fitness assessment tools, sports technology, and e-learning platforms. Excellent communication and mentoring skills. Ability to inspire and promote a culture of physical wellness. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to hr@niilmuniversity.ac.in with the subject line: Application – Assistant/Associate Professor (Physical Education) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid sick time Provident Fund Work Location: In person

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for validating product quality by analyzing and testing the quality of the code base. Focuses on writing code that will be executed in an automated and repeatable fashion which will reduce manual testing efforts and increase code quality and consistency. Develops and maintains code that validates front-end, middleware and database systems, using the latest tools and programming languages. Partners with software engineers to write efficient automation code using coding standards and best practices. Works with engineering team to deliver automated tests that satisfy product automation requirements. Executes automated code and creates written summary test reports for team. Repair intermediate complexity broken automation scripts. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities 2+ years’ experience in SDET Python 3+ years of experience in software quality assurance Strong knowledge of QA tools and processes Demonstrated leadership in projects and/or mentoring other teammates 2+ years heavy involvement with automated testing: Administering the framework, building it out, writing automated tests, and running the tests. Demonstrated ability to write clear and concise test plans, test cases, and generating test reports in great detail Experience and ability to validate user stories, features, and initiatives for functional testing, integration testing, test report preparation, defect recording, and defect tracking Skilled in effective troubleshooting Strong critical thinking and analytical skills Ability to handle and prioritize multiple tasks at once Experience working in Agile teams Experience delivering media solutions for the public internet highly regarded. Digital media management (ideally video processing and delivery) desirable Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Job Title: Assistant/Associate Professor – Occupational Therapy Department: Allied Health Sciences (Occupational Therapy) Location: NIILM University, Kaithal, Haryana Job Type: Full-time | Regular Joining Date: Immediate Minimum Qualifications & Experience Master’s degree (MOT) in Occupational Therapy from a recognized university. Ph.D. in Occupational Therapy or related field preferred. Minimum 2 years of teaching/clinical/research experience in Occupational Therapy. Strong academic record and practical exposure in clinical/rehabilitation settings. Candidates should meet UGC/RCI norms as applicable. Key Responsibilities Teach undergraduate and postgraduate students in Occupational Therapy. Develop, update, and deliver curriculum in alignment with clinical and industry practices. Guide students in clinical training, dissertations, and research projects. Supervise hands-on practice in hospitals, rehabilitation centers, and labs. Conduct independent and collaborative research; publish in reputed journals. Mentor students for professional and academic growth. Organize departmental workshops, community outreach, and rehabilitation programs. Participate in departmental and university academic committees. Desirable Qualifications & Skills Specialization in areas such as Neurology, Pediatrics, Mental Health, Orthopedics, or Community-based Rehabilitation. Clinical expertise with experience in patient assessment, intervention, and rehabilitation. Familiarity with modern therapy tools, assistive devices, and digital health technologies. Excellent communication, mentoring, and interpersonal skills. Ability to collaborate with interdisciplinary teams in healthcare and research. Pay Scale ₹30,000 – ₹70,000 per month (commensurate with qualifications and experience). Application Process Interested candidates should submit the following to hr@niilmuniversity.ac.in with the subject line: Application – Assistant/Associate Professor (Occupational Therapy) Updated CV Cover Letter mentioning the position applied for Scanned copies of academic and experience certificates Job Type: Full-time Pay: ₹30,217.61 - ₹70,127.48 per month Benefits: Paid time off Provident Fund Work Location: In person

Company Description At Wavicle Data Solutions, we empower enterprises by unlocking the potential of their data, allowing them to gain actionable insights and make confident decisions. Through our Wavicle Intelligent Transformation (WIT), we transform businesses into DataAI enterprises, harnessing data, analytics, and AI for industry advantage. Serving sectors such as QSR, retail, healthcare, and manufacturing, we offer tailored solutions in data strategy, cloud migration, AI analytics, and business intelligence. As partners of AWS, Databricks, Google Cloud, and Microsoft Azure, we drive data modernization and ensure robust data governance. Role Description This is a contract role for a Senior/Lead Java Developer. The role is hybrid, located in Coimbatore with some work from home allowed. The Senior/Lead Java Developer will be responsible for back-end web development, software development, and programming. They will also employ object-oriented programming techniques, collaborate with cross-functional teams, and ensure software solutions meet business needs and performance standards. Qualifications Strong skills in Java programming, Object-Oriented Programming (OOP), and software development What we’re looking for: ✔ Strong expertise in Java (8 and above) ✔ Solid experience with multithreading and message queues ✔ Proficiency in PostgreSQL ✔ Exposure to Azure (cloud-based deployments, services, or solutions) ✔ Experience in a Senior or Lead role with a track record of mentoring and team leadership

This role is for one of the Weekday's clients Min Experience: 5 years Location: Mumbai JobType: full-time We are seeking a dynamic and passionate Engagement Specialist to design, drive, and implement strategies that enhance employee engagement across the organization. This role is pivotal in building a positive workplace culture, strengthening employee morale, and fostering a sense of belonging. The ideal candidate will bring creativity, leadership skills, and a strong background in engagement initiatives such as rewards & recognition programs, cultural events, and leadership-driven activities that align with organizational values. Requirements Key Responsibilities: Rewards & Recognition (R&R): Design, implement, and manage structured R&R programs that celebrate individual and team achievements. Collaborate with leadership to create impactful recognition moments, from spot awards to annual excellence awards. Continuously evaluate and improve recognition frameworks to ensure inclusivity, fairness, and motivation across diverse employee groups. Cultural Activities & Engagement Programs: Conceptualize, plan, and execute cultural activities, festivals, wellness initiatives, and engagement campaigns that resonate with employees across locations. Partner with cross-functional teams to organize large-scale events, virtual and in-person, that foster unity and pride. Encourage employee participation through innovative campaigns, gamification, and storytelling initiatives. Leadership Engagement: Partner closely with senior leaders to design communication and engagement initiatives that align with business goals. Equip managers and leaders with tools and playbooks to strengthen team engagement. Organize leadership connect sessions, town halls, and mentoring opportunities that bridge the gap between management and employees. Employee Feedback & Insights: Conduct regular surveys, focus groups, and pulse checks to measure engagement levels and identify improvement areas. Analyze feedback and present actionable insights to leadership with recommendations for enhancing workplace culture. Change Champion: Act as a culture ambassador by embedding organizational values into everyday activities and employee interactions. Support HR and business teams in driving cultural transformation projects and adoption of new initiatives. Skills & Competencies Required: Strong expertise in Rewards & Recognition program design and execution. Proven ability to conceptualize and deliver cultural activities and engagement events across diverse employee groups. Demonstrated leadership and stakeholder management skills, with the ability to influence and engage leaders at multiple levels. Excellent communication, presentation, and storytelling skills to create impactful narratives that inspire engagement. Ability to work independently and collaboratively, managing multiple priorities with strong organizational skills. Creative problem-solving skills and a passion for creating meaningful employee experiences. Qualifications: Bachelor's/Master's degree in Human Resources, Business Administration, or related field. 5-8 years of relevant experience in employee engagement, corporate communications, HR, or related domains. Prior experience in designing recognition frameworks, cultural programs, and leadership-driven engagement is highly desirable

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai,India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai,India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. UKG is looking to hire a Director of Engineering to join our extremely talented HCM Engineering. The Director of Engineering is responsible for the direct management of fast evolving product engineering teams, improvement in processes and service quality, strategic planning and management of resources. Plays a critical role in enhancing and enabling business capabilities through technology innovation and collaboration with the business, manage and execute a development roadmap and possesses a true passion for technology that is readily apparent in their past experience and/or personal projects as well as is an expert with the technologies being used by the team. Balance this with building relationships with their business product owners to execute the development roadmap. Drive innovation and manage product development teams within a fast paced, agile environment Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics Recruit IT professionals with business and industry experience, and develop, reward and energize a competent, effective team within the technology organization. Identify and implement strategies to attract and maintain a highly skilled and engaged workforce. Manage and/or lead software development teams, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product roadmaps Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases Qualification Experience with cloud-based SaaS applications Experience with Containerization Technologies Experience with Integrating Internal or External enterprise systems via APIs, Events, or other integration implementations 20+ experience in IT industry and 10+ years of experience managing software engineering teams designing and building software products in a fast paced , complex and dynamic product development environment Extensive hands-on experience building and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies Proven experience attracting, hiring, retaining and leading top engineering talent and high-performance product engineering teams Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com