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Federation Of Gujarat Industries
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Member Relations Officer

Member Relations Officer

Federation Of Gujarat Industries

3 - 8 years

2 - 4 Lacs

Vadodara

Posted:1 month ago| Platform:

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Skills Required

Strong Interpersonal Skills Creative Skills Time Management Membership Growth Leadership Skills Business Communication Strategic Thinking Presentation Skills Team Skills Written Communication Event Management Member Activities Organization Skills Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Member Engagement: Act as the primary point of contact for all member inquiries, providing professional, responsive, and personalized service. Onboarding & Renewals: Assist new members through the joining process, ensuring a seamless experience, and manage membership renewals. Relationship Building: Develop and maintain strong, long-term relationships with members to ensure satisfaction and encourage ongoing engagement. Event Coordination: Organize and support member events, meetings, and other activities to strengthen community ties and promote interaction. Feedback & Reporting: Collect, analyse, and report on member feedback to identify trends, opportunities for improvement, and areas of potential growth. Collaboration: Work closely with internal teams to resolve member issues, implement member outreach strategies, and optimize the member experience. Database Management: Ensure that all member records and information are up-to-date and accurate within our system. Industry Awareness: Stay informed about industry trends and best practices to enhance the effectiveness of member relations strategies.

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Member Relations Officer