41 Medical Operations Jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an experienced call center agent with 6+ months in a customer facing role to handle both inbound and outbound calls resolve customer queries and deliver exceptional service you will engage with customers across areas such as support technical assistance sales or billing ensuring adherence to performance and quality standards. Primary Responsibilities: Customer interactionManage high volumes of inbound and outbound calls Issue resolutionAddress concerns related to products services orders or accounts promptly DocumentationAccurately log interactions and transactions using scheduling systems Performance metricsMeet KPIs example, call handling, Quality, after call documentation CES scores etc. Escalation handlingRoute complex issues to specialized teams while maintaining communication Product knowledgeStay updated on company offerings to provide accurate information ComplianceFollow scripts protocols and data security guidelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 12th/2nd PUC or equivalent (graduates preferred but not mandatory) 6+ months in a call center environment or customer service role CommunicationDemonstrated clear verbal and written skills, active listening and empathy Problem solvingDemonstrated ability to troubleshoot and escalate conflicts Time managementDemonstrated ability to prioritize tasks in a fast-paced environment AdaptabilityComfortable with changing workflows and new tools

A Medical Superintendent is the administrative and medical head of a hospital, responsible for overseeing all aspects of its operations . They ensure the delivery of high-quality medical services, maintain patient safety, and manage the hospital's finances and personnel. This role involves a combination of clinical and managerial duties, requiring strong leadership and decision-making skills. Key Responsibilities: Administrative Leadership: Oversee daily hospital operations, ensuring smooth functioning of all departments. Clinical Oversight: Supervise clinical departments and medical/non-medical staff, ensuring high-quality care. Patient Safety: Implement and monitor patient safety procedures, including infection control policies and addressing adverse incidents. Staff Management: Manage staffing levels, recruitment, training, and performance evaluations. Quality Assurance: Oversee the delivery of quality primary and secondary health care, and monitor and improve clinical outcomes. Financial Management: Develop and manage the hospital's budget and financial resources. Legal and Regulatory Compliance: Ensure the hospital adheres to all relevant regulations and guidelines. Community Relations: Interact with patients, families, and other stakeholders to ensure positive patient experiences and community engagement. Community Relations :: Develop and implement the hospital's strategic plan to achieve its goals and objectives. Required Skills: Leadership and Management : Strong leadership, communication, and interpersonal skills are essential for managing a large and diverse team. Clinical Expertise: A strong understanding of medical procedures and protocols is necessary to ensure high-quality patient care. Financial Acumen: Knowledge of budgeting, financial planning, and resource management is crucial for managing the hospital's finances. Communication and Interpersonal Skills: Effective communication skills are essential for interacting with staff, patients, and other stakeholders. Problem-solving and Decision-making: The ability to analyze problems, make sound decisions, and implement effective solutions is essential for managing the hospital's operations. Organizational and Planning Skills: Strong organizational and planning skills are necessary to manage the hospital's workload and ensure smooth operations.

Role & responsibilities Institute of Neurosciences Kolkata is looking for Medical Superintendent ( Ex- Armed Forces ) to join our dynamic team and embark on a rewarding career journey Senior hospital administrator who oversees both the administrative and medical aspects of a hospital, ensuring its smooth operation and delivery of high-quality patient care. Responsible for all Medical administrative work. Required Candidate profile Supervise clinical departments and Medical staff, ensuring quality of care and patient safety. Identify areas for improvement in hospital operations and implement changes to enhance patient. Key Skills Hospital Administration Medical Administrations Clinical Operations Medical Services NABH Accreditation Salary : Salary as per industry standards Interested candidates share your resume. Contact: 033 4030 9951 Email: senguptarp@gmail.com info@neurokolkata.org dranupam.chattoraj@neurokolkata.org hrd@neurokolkata.org

Role & responsibilities Institute of Neurosciences Kolkata is looking for Medical Superintendent ( Ex- Armed Forces ) to join our dynamic team and embark on a rewarding career journey Senior hospital administrator who oversees both the administrative and medical aspects of a hospital, ensuring its smooth operation and delivery of high-quality patient care. Responsible for all Medical administrative work. Required Candidate profile Supervise clinical departments and Medical staff, ensuring quality of care and patient safety. Identify areas for improvement in hospital operations and implement changes to enhance patient. Key Skills Hospital Administration Medical Administrations Clinical Operations Medical Services NABH Accreditation Salary : Salary as per industry standards Interested candidates share your resume. Contact: 033 4030 9951 Email: senguptarp@gmail.com info@neurokolkata.org dranupam.chattoraj@neurokolkata.org hrd@neurokolkata.org

This is a full-time on-site role for an Assistant Medical Superintendent at Fortis Healthcare in India. The Assistant Medical Superintendent will be responsible for overseeing day-to-day operations, managing medical staff, ensuring quality patient care, and maintaining compliance with healthcare regulations. Qualifications Medical degree and relevant medical qualifications - Pref. BDS/MBBS & MBA/MHA Experience in hospital administration and management - Pref. 5-7 yrs Strong leadership and decision-making skills Excellent communication and interpersonal skills Knowledge of healthcare regulations and compliance standards Ability to work collaboratively in a team setting Previous experience in a similar role is a plus Postgraduate degree in Healthcare Management is beneficial Key Job Responsibilities Managing Medical Services - Overseeing and coordinating medical services, ensuring the smooth functioning of clinical activities. Supervising Operations - Monitoring daily operations of medical departments to ensure they adhere to hospital policies, health regulations, and patient care standards. Compliance and Documentation - Ensuring proper documentation and reporting of medical incidents, quality audits, and compliance with regulatory requirements. Quality Assurance - Implementing and maintaining quality control systems, ensuring the delivery of high-quality patient care. Resource Management: Managing inventory, optimizing manpower, and effectively utilizing hospital resources. Team Management - Leading and managing medical staff, including nurses, RMOs, and OT staff, including managing duties, leaves, and rosters. Patient Care - Ensuring the quality of healthcare provided to patients, managing patient flow in various departments like ICU, Emergency, and OPD. Collaboration and Coordination - Working with other departments to improve processes and services, including patient relations, facilities, and financial aspects. Budget and Financial Management - Ensuring proper utilization of the hospital budget and managing financial aspects like cost optimization and procurement. Training and Development - Providing training to medical staff to improve their skills and enhance their ability to perform their duties effectively. Compliance with Regulations - Ensuring adherence to hospital board regulations and compliance with relevant laws and regulations. Continuous Improvement - Identifying areas for improvement and implementing changes to enhance hospital operations and patient care MBBS/BDS with MHA/MBA(Hospital & Healthcare Management) with minimum 5 years of experience in Medical Administration Interested & Eligible Candidates can share their resume at shreya.chauhan@fortishealthcare.com

Role & responsibilities - Collaborate with medical staff and administrative departments to enhance the quality of patient care. - Assist in the development and implementation of medical protocols and guidelines. - Ensure the accurate processing of patient information and medical records. - Monitor and report key performance metrics related to medical services. - Assist in patient admissions, discharges, and transfers while ensuring a smooth patient experience. - Provide support in managing patient inquiries and resolving issues promptly. - Participate in the continuous improvement of medical service processes. - Stay updated on the latest developments in healthcare regulations and best practices. - Strong understanding of medical terminology and healthcare operations. - Excellent communication and interpersonal skills. - Proficiency in using healthcare management software and electronic health record (EHR) systems. - Ability to work collaboratively in a multidisciplinary team environment. - Strong organizational and time management skills. Preferred candidate profile BDS + MBA or MHA in Hospital Management or equivalent qualification. 1-4 years of experience in the field of Pediatrics. Strong knowledge of Medical Operations. Excellent communication skills for effective interaction with patients and colleagues. Interested candidate please contact undersign Surendra Kumar (8650900217) HR Department surendra.k@manipalhosptials.com

WALK-IN INTERVIEW Centre Head Procurement Officer Front Office / Guest Relations Executive Lab Technician Accountant Radiographer Date: 07 June, 2025 Time: 10:00 AM 3:30 PM Venue: Apollo Clinic Akshaya Naga Contact 9035248905 ,9148055252 Over time allowance House rent allowance Health insurance Employee state insurance Life insurance Annual bonus Sales incentives Performance bonus Gratuity Provident fund

Oversee clinical quality, patient safety, and medical protocols. Lead and mentor medical staff. Ensure full compliance with healthcare regulations Drive quality improvement and clinical outcomes. Strategically collaborate with executive leadership. Required Candidate profile MBBS/MD with valid medical license. 8-15+ years of extensive clinical practice. 5+ yrs of proven leadership/management experience in healthcare. Excellent communication MBA/MHA is a significant plus.

Dear Candidates, We have an opportunity with a leading home healthcare service provider in India. They offer a wide range of services, including medical rehabilitation, homecare, and assisted living. Locations: New Delhi & Kolkata Job Role Overall responsible for city-level P&L, driving revenue growth and cost optimization. Oversee all clinical and non-clinical operations to ensure high-quality service delivery. Lead administration, compliance, and governance across all units within the city. Drive business development, stakeholder engagement, and customer satisfaction initiatives. Monitor performance metrics, implement strategic plans, and ensure alignment with organizational goals Candidate Preference: 8 to 12 years in healthcare management, with proven leadership in multi-unit operations and P&L ownership. Interested candidate can share CVs at jhelam.s@randstad.in

Job Purpose and Scope: Responsible for driving operational excellence within Affiliate Medical, working in close partnership with the local medical leadership team and area/global Operations, enabling performance improvement and enhanced decision making within the medical department through efficient and effective clinical study operation and medical affairs operations management. Promoting a culture of compliance with internal and external requirements, and of excellence in planning and execution. Subject Matter Expert and internal champion of relevant local and global systems and processes Responsible for creation, management and continuous improvement of systems and processes related to operations, to meet the changing needs and requirements of the medical department. Areas of focus are inclusive of but not exclusive to relevant systems, Plan, Long Range Plan, LBE, budget management and clinical study management, in-field excellence operations related activity, and the capture and reporting of medical metrics ensuring execution of operational plans and delivery of results Working under the direction of the Medical Director, to enable effective partnerships with internal stakeholders, including liaison and collaboration with local finance, medical project leads, medical leadership team and Area and GMA operations. Core Job Responsibilities: List the primary tasks or activities this job performs Ability to apply an enterprise mindset to deliver on business priorities and objectives, with strong business acumen; and ability to leverage business principles to support company initiatives. Line management of Medical Operations personnel, including medical in-field team excellence functions. Create, manage, continuously improve and promote systems and processes to meet the changing needs and requirements of the Medical Department. Effective budget planning, phasing, tracking and reporting in collaboration with the Medical Leadership Team, local finance, and area operations. Promoting a culture of continuous review of spend against phasing, and transparency and collaboration in budget management. Coordinate input into the Medical Plan and Long Range Plan for the medical department with internal stakeholders, including affiliate medical leads, medical leadership, finance and regional medical team. Compliant execution and tracking of IIS and Collaborative research for the affiliate, in collaboration with the Medical Director, Medical Leadership Team, Evidence Solutions Manager, Area Operations and Global Medical Research Support (MRS) and medical affairs project leads. Provide support for medical leads and coordinate affiliate level review. Provide input for quarterly Affiliate Medical Research Review meetings. Maintain Trial Master Files for Medical Affairs managed studies, vendor management (CRO, Central Labs, etc.) for operationalization and successful completion of medical affair managed studies including both local and Global MCOS. Subject matter expert on Pharma processes and requirements to facilitate communications between medical affairs project leads and external experts. Acting as the affiliate point of contact for Global/MHI operations, global MRS support, local finance and companys legal counsel (for non-company sponsored study contracts) as required. Champion and lead affiliate rollout and implementation of operational initiatives cascaded down from region and/or GMA. Maintain support for publications in affiliate, complimentary to Evidence Solutions Manager. Driving performance by enhancing transparency and providing oversight across affiliate Medical Affairs and other stakeholders to ensure effective implementation, issues management, training, compliance and oversight of in-field medical reporting as per GMA requirements. Interfacing with regional or global GMA team members as required. Sharing back metric information with the department as part of promotion of a culture of excellence. Coordination of monthly medical dashboards cross TA and functions, affiliate and AMT highlights Support additional prioritised medical projects that would further drive medical operational excellence, per direction of the Medical Director. This role directly supports the Medical Director, and in this capacity responsible for bringing a holistic perspective to execution of operational requirements. Minimum Skills Required: Identify the specific skills needed to perform this job effectively (leadership skills, selling skills, computer literacy) Strong Project (including budget) planning and management skills Ability to work independently with minimal supervision, as well as effectively work in a team environment. Effective written and verbal communication skills to individuals and groups at all levels of the organisation, and with external partners. Change management skills Good understanding of clinical study design and execution and principles of GCP, local laws and regulations. Data visualisation skills Ability to set priorities, coordinate multiple assignments, work in a fast paced, multi-tasked environment, exercising sound judgment in setting priorities with a strong attention to detail. Influencing skills. Negotiation skills Advanced understanding of in-field operational requirements and Veeva CRM system Advanced excel spreadsheet skills and a working understanding of research databases, including SPIRIT and TESLA Microsoft Office/IT skills Knowledge / Education Required: Tertiary qualification in life sciences field. Formal Project management qualifications valued (e.g. PMP Certification). GCP training preferred. Experience Required: Describe the on the job experience level required to perform this job (management experience) A minimum of 7-10 years demonstrable experience in clinical study or medical project management. Significant budget planning and management experience. Proven leadership skills to lead and influence cross-functional teams Quality, Safety & Environmental Responsibilities: Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms. Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment.

Candidate should have rich experience of 15 to 20 years in NABH accredited hospitals and medical colleges. Consistency in career is very important. Having good exposore of medical administration, Internal audits, clinical audits, compliances, NABH related guidelines.

Key Responsibilities 1. Clinical Oversight Ensure adherence to treatment protocols and SOPs across all units. Monitor clinical indicators, patient outcomes, and audit reports. Guide units on medico-legal processes, compliance, and NABH standards. Review critical incident reports and follow up on action taken. Provide clinical direction during health emergencies or outbreaks. 2. Administrative Coordination Supervise hospital operations remotely through MIS, dashboards, and unit-level coordination. Support policy implementation and resolve escalated clinical-operational issues. Standardize workflows across departments in consultation with Unit Heads. Facilitate inter-unit coordination to maintain continuity of care. Monitor implementation of hospital-wide initiatives and strategic plans. 3. Consultant Recruitment & Review Lead the recruitment and credentialing of Consultant Doctors across Secure units. Periodically review consultant performance and clinical alignment with hospital standards. Coordinate with HR and unit heads for manpower planning and onboarding. Ensure compliance with credentialing, licensing, and renewal protocols. Advise on distribution of specialties based on patient demand and hospital goals. 4. Resource & Budget Oversight Review department budgets, resource utilization, and staffing data. Advise on cost-effective service delivery and equipment use. Support finance teams with clinical input on billing justifications and service coding. Recommend clinical resource optimization across multiple units. Track utilization trends and suggest corrective actions as required. 5. Compliance & Stakeholder Liaison Ensure legal, ethical, and clinical compliance through remote monitoring. Coordinate with regulatory bodies and represent hospital in external audits or legal matters as needed. Oversee medico-legal documentation and court-related submissions. Maintain liaison with empanelment bodies, insurers, and public health officials. Review compliance reports and initiate policy-level improvements when needed. 6. Strategic & Clinical Advisory Support new clinical programs, specialty launches, and service upgrades. Analyze patient feedback and recommend service improvements. Guide digital health initiatives and clinical innovation efforts across units. Identify emerging healthcare trends for long-term planning. Collaborate with leadership on enhancing Secure Hospitals clinical reputation. Strong Experience in Hospital Leadership or Medical administration. Note : Prospective candidate should be open for travelling to all the Units as part of the job as and when it is necessary. Min 7 to 10 days of Travelling in the 1st 6 months. After 6 months one can plan the Travelling Schedule according to the Requirement. Qualifications MBBS Hospital Admin qualification preferred 10+ years in hospital leadership or medical administration Strong remote coordination, compliance, and strategic planning skills Key Skills and Competencies: Strong leadership and decision-making abilities. Excellent communication and interpersonal skills In-depth knowledge of hospital management systems and clinical protocols. Ability to handle crises and manage conflicts. Familiarity with healthcare regulations and accreditation standards.

Experience in hospital operations or healthcare administration. Oversee and manage hospital operations including patient services, staffing, budgeting, and facility management.

Preferred candidate profile Looking for Credit Billing Minimum 3 to 10 years of experience in hospital billing, preferably in IPD Credit billing. Familiarity with hospital billing software (HIS systems like Medmantra, TrakCare, etc.) is an advantage. Good knowledge of healthcare PSU, Cash billing norms and insurance/TPA procedures. Interested candidates can share their CV on whatsapp 7838858533 ( Gaurav Bisla)

Position Overview: We are seeking a highly experienced and visionary Medical Director to lead and oversee all medical and clinical initiatives within the organization. This role is pivotal in ensuring the medical and scientific integrity of our programs, providing strategic direction, and driving excellence across research, clinical operations, and stakeholder engagement. The ideal candidate will bring deep clinical expertise, strong leadership capabilities, and a passion for advancing healthcare outcomes through evidence-based practices and innovative solutions. Key Responsibilities: Provide strategic medical leadership across all research, clinical, and operational activities. Oversee the design, execution, and evaluation of clinical trials and research studies. Ensure compliance with all regulatory requirements, ethical standards, and Good Clinical Practice (GCP) guidelines. Serve as the primary medical representative in internal leadership discussions and external engagements with regulators, academic institutions, partners, and key opinion leaders (KOLs). Review, interpret, and communicate clinical and scientific data to support organizational goals and initiatives. Guide the development of medical content including clinical study protocols, scientific publications, regulatory documents, and strategic medical plans. Collaborate closely with cross-functional teams including R&D, Regulatory Affairs, Pharmacovigilance, and Commercial functions to align medical strategy with organizational objectives. Lead and mentor a multidisciplinary team of medical professionals and clinical staff. Support the development of risk management plans, safety monitoring, and adverse event reporting systems. Contribute to strategic planning and organizational growth from a medical perspective. Required Qualifications & Experience: MBBS/MD or equivalent medical degree (Postgraduate specialization in relevant field preferred) Minimum 1015 years of progressive experience in clinical research, medical affairs, or healthcare leadership roles Demonstrated experience in clinical development, regulatory affairs, and medical governance In-depth understanding of medical ethics, patient safety, and quality standards in clinical settings Proven track record of cross-functional leadership and stakeholder engagement Excellent analytical, communication, and decision-making skills Experience in interacting with regulatory authorities and health policy bodies is highly desirable

Hiring: Hospital Unit Head at Zen Kashi Cancer Hospital, Varanasi (oncology super-specialty). Min 10 yrs exp in hospital, preferably under Director/CEO. Full ownership of operations, patient care, staff. Apply: akshay.naik@zenonco.io, 7208109548

Greetings from Sarvodaya Hospital , Greater Noida West Looking for Assistant Manager - Medical Operations Candidate having experience in good corporate hospital with min. 3 to 5 years of experience Interested candidates can share their CV on WhatsApp 7200175988 ( Deepika Bhainsora) along with their current CTC

We are looking for Medical superintendent Location :- Bangalore Preferred healthcare background Interested candidate can reach to 9611531479 or aishwarya@medivaah.com

Job Title: Medical Superintendent Location: Kishangarh, Near Ajmer, Rajasthan Industry: Healthcare / Hospital Employment Type: Full-Time Job Summary: We are seeking an experienced and dedicated Medical Superintendent to lead the clinical and administrative operations of our reputed multispecialty hospital in Kishangarh. The ideal candidate will oversee day-to-day hospital functioning, ensure regulatory compliance, uphold clinical standards, and coordinate between medical, nursing, and support teams. Key Responsibilities: Oversee hospital operations, clinical services, and patient care standards. Supervise and coordinate with HODs, consultants, and nursing staff. Ensure compliance with NABH, MCI, and other regulatory guidelines. Implement and monitor hospital SOPs, quality protocols, and safety measures. Drive hospital performance through patient satisfaction, operational efficiency, and clinical outcomes. Handle crisis management, emergency readiness, and incident reporting. Manage resource allocation, budgeting, and cost control. Act as a liaison between management and clinical departments. Lead internal audits, training programs, and staff development initiatives. Key Skills Required: Hospital Administration Clinical Governance & Policy Implementation Leadership & Team Management NABH Accreditation Process Emergency & Crisis Management Communication & Interpersonal Skills Healthcare IT & Hospital Information Systems (HIS) Qualifications: MBBS (mandatory), preferably with MHA/MD (Hospital Administration), MS/MD in any specialization or equivalent qualification. Minimum 8-10 years of experience in hospital administration with at least 35 years in a leadership role. Experience in a NABH-accredited setup is highly desirable. Salary: Competitive, based on experience and qualifications Apply Now: For more information or to apply, please contact: Healthcare Recruitment Manager Khushi Jain - 7611917000

1. Patient Monitoring & Care: Oversee patient care, especially in high-need areas, ensuring proper patient monitoring. Coordinate patient assessments by Advanced Team Leads (ATL) and In-House (INH) teams, ensuring quality care is delivered. Facilitate stakeholder meetings and build strong relationships with internal and external doctors (within and outside the hospital). Ensure readiness of new products from a clinical perspective (e.g., Dialysis at Home, Mother & Child services). Conduct daily clinical team meetings, discussing goals of care with primary and treating doctors. Perform home visits and out-of-hours (OOH) patient assessments, reviewing patient progress regularly. Identify red flags and take immediate action to address safety concerns. 2. Family Meetings & Counseling: Organize and conduct family meetings to update family members on patient progress and care plans. Provide counseling and guidance to family members regarding patient care and expected outcomes. 3. Quality Assurance & Incident Reporting: Maintain high standards of patient care and identify opportunities for quality improvement. Document incidents, prepare detailed reports, and facilitate investigations for timely resolution. Monitor patient care trends and report findings through data analysis and dashboards. 4. Team Coordination & Meetings: Lead and actively participate in daily team meetings, ensuring continuous communication on patient progress and care issues. Engage in case reviews, implementing corrective measures to improve patient outcomes. Facilitate regular coordination with doctors and care teams to align treatment plans and address concerns. 5. Training & Development: Organize and facilitate training sessions for nursing staff, including refresher courses and the New Hire Training Program (NITP). Coordinate On-the-Job Training (OJT) for team leads (TL), assistant team leads (ATL), nursing supervisors, and nurse educators. Ensure continuous upskilling for nursing staff and leadership with relevant training modules. Assist in the recruitment process to ensure that staffing requirements are met. 6. Palliative Care: Develop, manage, and oversee palliative care projects, processes, and related training modules. Coordinate dashboards to track the progress of palliative care patients. 7. Root Cause Analysis (RCA) & Corrective Action Plans (CAPA): Participate in Root Cause Analysis (RCA) for incidents affecting patient care and safety. Support the development and implementation of Corrective Action Plans (CAPA) to address identified issues and improve care delivery. 8. Data Management & Dashboards: Collect, analyze, and present data on patient care quality, incident trends, and overall performance. Develop and manage dashboards displaying key performance indicators related to patient care, training outcomes, and incident management. Interested candidates can share their resume at arpana.singh@maxhealthcare.com

Role & responsibilities Developing, Implementing and monitoring procedures, policies and performance standards for medical, nursing, technical staffs. Monitoring the use of diagnostic services, inpatient beds, facilities and staff to ensure effective use of resources and assess the need for additional staff, equipment and services. Representing the organisation in negotiations, and at conventions, seminars, public hearings and forums. Monitors stocks of equipments, machinery, medicines, Surgical items, dietary articles, milk and prepared foods. To take daily rounds-Supervision and attend to patient and staff grievances, inspect drugs for stocks positions of medicines and other items as per requirement. To appoint members in respect of various committees and to conduct the meeting. To supervise and ensure that all clinical policies and procedures within the hospital, Meets the requirements of licensing or accrediting bodies. To Review and respond to any Medical review by state of local surveys, inspections and accreditation and completion of statutory, statistical and annual reports. To effectively interface with patients, attendants, internal and external customers. To represent the Hospital for all Medico-Legal cases. To assume leadership role in ensuring availability of trained medical staffs. To assist in ensuring operations within budgeted cost. To be well groomed, punctual and adhere to company policies and practices. To have complete orientation of integrated management system of hospital. To have complete awareness about Disaster Management Programme (DMP) of the hospital. To comply with patient safety policy. To ensure safe utilisation of equipments and proper waste disposal system To demonstrate ability to provide operational oversight to the hospital To design, interpret and ensure effective implementation of policies, procedure, administration rules. To monitor, participate and collaborate with other disciplines for successful implementation of NABH and other Quality improvement Programmes. To comply with the service quality process, environmental and occupational issues and policies of the respective area. Manage operations of patient services in the hospital that includes patient patient registration, billing for consultation, diagnostic, radiological or any other billing to the patient. Manage the process for admission, transfer and discharge. Ensure high level of patient satisfaction through proper service, regular feedback or through process improvement initiatives. Ensure all patients and attendants are responded as per protocols on all the issues and concerns to avoid any escalations. Ensure operations on the floors/wards are smooth and processes like admissions, transfer or discharge of patents are hassle free. Any issues in the wards from patients or attendants are addressed properly. Leading the team of Medical Transcriptionist to ensure timely and accurate transcription of documents like discharge summary. Labs reports, radiology reports or any other official document as per requirement. Ensure dietetics requirements are met for each patient and treatment planning is as per diet prescribed. Information pertaining to diet for patients is shared as a process smoothly to F and B. Ensure all housekeeping and laundry activities are performed timely and effectively in each shift in assigned area. Documentation: Ensure all processes are documented in the form of process flows, detailed descriptions etc in the department manuals. Audits and compliance: ensure all processes are run as per compliance and policies laid down under NABH or any other applicable governing body. Participate and represent in various internal or external audits as a key member of the hospital management. Participation and representation may not necessarily restricts handling responsibilities for areas only under purview but complete hospital. Quality and reports: Ensure timely and accurate generation of all Quality reports. Support Centre manager for Key decision making Facilitate introduction of new amenities. Any other task assigned by management. Regards, Sharath Kumar K 7676784313

Role & responsibilities Experience having day to day working and function of the Medical services offered by the Hospital as well as Medical Administrative function of the Hospital ensuring excellent Services to customer. Facilitating the work of senior Consultants, Residential Medical Officers, Registrars, Dietician, Physiotherapist, nurses as per NABH norms. Responsible for controlling the medical operations of the hospital 24/7 basis & supervise the quality standards as per NABH guidelines. Experience having more than 150+ Bedded hospital. Responsible for the overall management and operation of a hospital, encompassing both administrative and clinical aspects, ensuring high-quality patient care, staff management, and financial accountability.

DEPUTY GENERAL MANAGER - OPERATIONS Please reach out to consultwithjanani@gmail.com with your resume or DM resume to 8825735142.

Act as Custodian for Clinical protocols at unit level and ensure high standards of patient care Define and implement Performance Parameters for Doctors. To establish and ensure implementation of NABH guidelines within the unit. Responsible for implementation and adherence to SOPs in all Clinical Specialties, conducting regular Medical Audits on an ongoing basis. Ensure that proper Standard Operative Procedures are in place for the efficient admission, care & discharge of patients Coordination of the patient discharge process between doctors, transcriptionists, nursing, billing and pharmacy. Resident Doctors in general pool and their deployment. Ensure proper upkeep & confidentiality of medical records & patient documentation Develop & implement regular Patient Feedback mechanism Monitor and guide functioning of Dietetics department to ensure service quality. Work closely with the Nursing Superintendent and take all necessary steps to ensure high standards of patient care. Responsible for functioning and maintenance of all Medical Equipments of the hospital including to adhering to SOPs on the uptime of all Medical Equipment. To process and respond to patient feedback. Role & responsibilities Preferred candidate profile MBBS + MHA/MBA with minimum 5+ Years of experience in Hospital Administration. If interested kindly call us at +91 8700425917 Sourabh Sharma Human Resources

Responsibilities 1. Coordination between Doctor and Patients 2. End to End support for International patients in Medical Opinion, Cost Estimate, Visa, Travel arrangements 3. Maintaining Excel Tracker sheets 4. Sending Email to Hospitals for cost