Market Operation Manager

In this role, you will ensure seamless processes from opportunity to invoice, focusing on supply readiness, risk management, and customer satisfaction. By optimizing working capital, enabling transparency for data-driven decisions, and ensuring compliant financial reporting, the team drives business success and value.

You have:

• 10+ years of relevant experience with educational qualifications, such as a graduate or postgraduate degree, coupled with project management or operational experience.
• Proven ability to operate autonomously as a subject matter expert, analyzing and implementing solutions within and beyond own subject area.
• Experience in managing and influencing cross-functional and external stakeholders, including customers and vendors, with effective communication skills.
• Demonstrated ability to innovate and adapt in complex, changing business environments, carrying out specialized projects with measurable impact.
• Proven success in contributing to or leading the analysis, design, and implementation of policies, processes, and operational plans.

It would be nice if you also had:

• Strong decision-making skills with the ability to prioritize and distill complex information into actionable plans.
• Cross-cultural awareness and a global mindset to navigate diverse environments and communicate effectively with senior leadership.

• Provide pre-sales support through early involvement in the offer-to-cash process to ensure operational readiness.
• Drive customer hardware demand planning and Market S&OP processes within assigned areas.
• Ensure accurate and timely order intake, revenue booking, and management across various business scenarios.
• Manage customer order execution, delivery to the customer site, and timely, accurate invoicing.
• Proactively mitigate supply and delivery risks to minimize business exposure, upport Market Services with optimized supply chain solutions and cost baseline accuracy for customer offers.
• Lead efficient Sales & Operations Execution processes across cross-functional teams.
• Oversee inventory management and contribute to cash and asset management, including invoice accuracy and NIR.
• Ensure compliance with SOX controls and drive timely execution, lead continuous improvement initiatives and manage customer/project escalations.