Manager / Senior Manager - Learning & Development ( L&D)

Job Title: Manager Senior Manager - Learning & Development
Location: Mumbai, India
Industry: Pharmaceutical

Role Overview:

We are seeking a dynamic and experienced Manager Senior Manager - Learning & Development (L&D) to join our team in capability-building, learning and talent initiatives. This role will play a vital part in enhancing employee development, building a future-ready workforce, and supporting organizational growth through impactful L&D initiatives. Based in Mumbai and reporting to the Head of L&D, the ideal candidate will bring valuable experience in learning design and facilitation, learning management systems, and stakeholder management, preferably with experience in the pharmaceutical sector.

Key Responsibilities:

• Partner with business leaders to assess learning needs and co-create impactful learning and development strategies aligned with business objectives.
• Design, develop, and implement multi-channel learning programs that are aligned with functional and leadership requirements.
• Manage end-to-end execution of L&D initiatives, ensuring alignment with organizational goals and consistent delivery quality.
• Evaluate the effectiveness of training programs, leveraging data and insights to improve learning outcomes and demonstrate ROI.
• Promote a culture of continuous learning through innovative campaigns, digital content, experiential learning, and coaching.
• Lead the adoption, governance, and analytics of the Learning Management System (LMS), ensuring robust learning data management.
• Develop high-quality learning campaigns and communications to maximize program reach and engagement.
• Design and manage assessment and development centres to support high-potential identification, leadership readiness, and individual growth.
• Drive implementation of Diversity, Equity & Inclusion (DEI) initiatives, including the design and delivery of relevant training and awareness programs.
• Build and maintain strong stakeholder relationships to ensure cross-functional alignment and effective implementation of initiatives.
• Manage external learning and assessment vendors, ensuring cost-effective and high-impact partnerships.

Skills & Qualifications:

• Minimum 10 years of relevant experience in Learning & Development.
• Hands-on experience with assessment and development centres, including design, facilitation, and feedback.
• Hands on experience with Learning Management Systems.
• Certification in relevant areas such as Training Delivery, Instructional Design, Psychometric Tools, etc. is preferred.
• Strong knowledge of learning principles, instructional design methodologies, and modern learning technologies.
• Proven track record of designing and delivering high-impact learning interventions.
• Excellent communication, facilitation, and interpersonal skills.
• Strong stakeholder management capabilities, with an ability to collaborate across levels.
• Analytical mindset with experience in measuring training effectiveness and leveraging data for decision-making.
• Proven vendor management and project execution capabilities.
• Agile and adaptable in a dynamic business environment, with a results-driven approach.
• Willingness to travel across multiple locations for stakeholder engagement and program execution.
• Experience in the pharmaceutical industry will be an added advantage.