Manager - Sales & Operations

Job Description

Job Description: Sales and Operations Management : Oversee and drive the sales and operational performance of 10 retail stores, ensuring each location meets its revenue and performance goals. Strategy Implementation : Collaborate with store managers to develop and implement tailored sales strategies for each store, focusing on improving conversion rates and enhancing customer experiences. Staff Management and Training : Manage and lead store staff, ensuring high levels of motivation, productivity, and customer service. Conduct regular training sessions to improve skills, product knowledge, and customer interaction. Inventory Management : Monitor and manage store inventories across all locations, ensuring stock levels are optimized, and reordering processes are efficient to prevent stock-outs or overstocking. Quarterly Planning : Develop and execute strategic plans for each quarter, setting clear objectives and performance targets for sales, operations, and staff development across all stores. Performance Monitoring and Reporting : Regularly assess store performance, prepare detailed reports on sales, operations, and staff performance, and provide recommendations to upper management for improvements. Customer Engagement and Satisfaction : Ensure each store delivers an exceptional customer experience, resolving escalated customer concerns and maintaining high levels of customer satisfaction. Budget and Cost Control : Manage store expenses, ensuring that each location operates within its budget while maximizing profitability through effective cost control and resource allocation. Desired Skill required: Good leadership skills Good Communication Ability to handle a large and diverse team Should have relevant experience in handling Sales & Operations . (Retail Industry Most Preferred ) MS Office. Basic Internet Skills. Qualification & Experience Required: Any Graduation Experience: 9 - 14 Years Experience in heading Sales & Operations ( Western Region ) (Retail Industry Only) Age Criteria 30 to 40 Years Employment Type: Full Time, Permanent Interested candidates drop their resumes to hr.corp1@royaloakindia.com