Roles & Responsibility: You will play a pivotal role in facilitating the sales process of our Device Protection Plans through offline retailers and service centers across India. Your primary responsibilities will encompass: Stakeholder Management: Building and maintaining strong relationships with Brand HQ Team, offline retailers, service centers, promoters, and other key stakeholders to drive collaboration and achieve sales targets. Serving as the main point of contact for stakeholders, addressing enquiries, concerns, and providing ongoing support. Training: Developing and delivering comprehensive training programs for retail shop owners, service center staff, and promoters on the features and benefits of our Device Protection Plans Ensuring that stakeholders are equipped with the necessary knowledge and skills to effectively promote and sell our plans to end consumers. Digital Engagement: Engaging with stakeholders through digital channels such as WhatsApp, emails, and telecalls to provide product information, support, and updates. Utilizing digital marketing tools to create awareness, generate leads, and drive engagement with our Device Protection Plans Promoter and Retail Shop Owner Engagement. Collaborating with promoters and retail shop owners to enhance mindshare and promote the benefits of our Device Protection Plans to consumers. Reporting: Maintaining accurate records of sales activities, training sessions, stakeholder interactions, and other relevant data using CRM software.

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Our Sales enablement team which is a large feet on street team enables the last mile sale of insurance by training & supporting the sales teams of our Business Partners. CONTRACT DRAFTING, REVIEW AND NEGOTIATIONDrafting, reviewing and negotiating high-value contracts (MSAs, NDAs & other agreements etc.).Assessing contractual risks and ensuring the company is not exposed to unreasonable liabilities. LEGAL COMPLIANCEEnsuring compliance with applicable laws, regulations and industry standards.Drafting and enforcing internal policiesActing as the regulatory liaison and ensuring alignment with regulatory bodies. COMPANY SECRETARIAL COMPLIANCESEnsuring compliance with the Companies Act, 2013 and related legislation.Managing board meetings, ROC compliances and FEMA compliances.Upholding corporate governance standards.Coordination with investors for fulfilling their routine and event based requirements. DISPUTE RESOLUTION AND LITIGATION MANAGEMENT Managing and resolving disputes through negotiation or litigation.Coordinating with external counsels and representing the company before judicial authorities. INTELLECTUAL PROPERTY (IP) Protecting the company’s IP through registration and enforcement.Drafting and negotiating IP-related agreements (licensing deals, technology agreements, etc.).

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners.Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Role: - Understanding of SAP.- Accounting knowledge of SAP.- Payment uploading via manual and H2H process.- Reconciliation experience for Vendor and other accounts.- Good knowledge of excel.

We have 2 requirement for an intern creative designer role with us, it will be for the period of 6 months with 10K per month as stipend, Noida (Work from office). Role Overview: As a Creative Designer Intern, you will assist the business team in creating engaging and on-brand graphics for a variety of media. You'll get hands-on experience working on real client or product work and participate in brainstorming sessions, branding projects, and social media campaigns. Key Responsibilities: Assist in the creation of visual assets for digital platforms (social media, emailers, etc.) Support in designing marketing materials such as banners, flyers, presentations, and more. Collaborate with the content and marketing teams to bring ideas to life. Stay updated on design trends and bring fresh ideas to the table. Work with design tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, or Canva. Requirements: Pursuing or recently completed a degree/diploma in Graphic Design, Visual Communication, or a related field. Strong portfolio showcasing design skills and creativity (academic or personal projects acceptable). Proficiency in design software such as Adobe Photoshop, Illustrator, InDesign, or Figma. Understanding of design principles, typography, and colour theory. Good communication and teamwork skills. Detail-oriented with a creative mindset. What Youll Gain: Real-world experience in a fast-paced creative environment. Portfolio development through hands-on projects. Mentorship from experienced designers and marketers. Opportunity to convert to a full-time role based on performance.

Qualifications and Experience: Qualified CA with minimum 2 years of relevant post-qualification experience. Key responsibilities: GST compliance: 1. Perform monthly reconciliation of revenue figures across different systems and sources. 2. Reconcile GST input tax credit (ITC) with purchase records and ensure maximum eligible ITC is claimed. 3. Reconcile GST output tax liability with sales records and ensure accurate and timely payment of taxes. 4. Maintaining proper documentation for all reconciliation activities, ensuring audit readiness and assisting in internal and external audits by providing all the GST related data. 5. Collaborate with other finance team members on month-end and year-end closing activities. 6. Monitoring changes in tax laws and implementing those changes in the product and accounting system on a timely basis. GST litigation: 1. Assist in the development, documentation and ensuring adequate processes for handling GST litigation. 2. Coordinate and manage the use of external advisors and counsel to support filing of responses/ submission of information to tax authorities. 3. Work closely with compliance and tech teams and ensuring adequate information is being recorded in the systems as may be required for the purpose of GST audit/ investigation/litigation. Tax as a business partner: 1. Working with the business team & consultant on implementation of strategies to improve controls and reduce risk. 2. Working with internal business partners to define, implement, review and improve quality control, including identification of internal risks and solutions to mitigate them

Role & responsibilities Strong communication and interpersonal skills to ensure timely resolution of customer queries (Internal and external) and build healthy work relations. Rigorous follow-up and strong monitoring of renewals on all stages e.g. Premium Paying (Due)/ Overdue/ Lapse/ Deep lapse. Manage renewals & persistency by liaison and partnering with stakeholders across all levels. To ensure high monthly collection based on the targets assigned on monthly and quarterly basis along with providing superior customer services Regular customer visits to make them understand the policy features and renewal collection. Special focus & drive on non-contactable & negative customer base. Drive SI/ECS registration & Non SI Base Create and Publish daily/ weekly/ monthly MIS on renewal collection progress. These reports are to be published on business requirements and management decisions. Strong liaison to be maintained with the local sales team to ensure timely closure of pending renewal cases and trace non-contactable customers. Preferred candidate profile 5-8 Years of work experience in renewals collections/ persistency in Life Insurance. Well Versed knowledge of Excel for data tracking & creation of MIS as per requirements. Should have knowledge and understanding of basic regulatory requirements and how to meet these on a day to day basis. Experience of managing customer service/ renewals in any Life Insurance company. Good Interpersonal, communication and articulation skills Should be a graduate

Roles & Responsibility: Regularly updating and obtaining the lists of individual contact details. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the companys products and services. Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities. Qualifications: Graduate Fluent communication skills. Basic computer skills

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Manage grievances and escalate complex issues to senior team members or supervisors when necessary. Resolve customer complaints by providing effective solutions, alternatives, or refunds as per company policies. Collaborate with internal teams to ensure seamless resolution of customer issues. Life Insurance experince is mandatory.

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners.Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Our Sales enablement team which is a large feet on street team enables the last mile sale of insurance by training & supporting the sales teams of our Business Partners. Roles and Responsibilities:  Policy Renewal Reminders: Contact customers via phone to remind them about upcoming policy renewals and the necessary steps for timely renewal.  Customer Support: Address any customer queries related to their existing insurance policies, renewal process, and provide necessary support.  Data Management: Maintain accurate records of customer interactions, including follow-up calls, renewal status, and any customer requests or issues.  Timely Follow-ups: Ensure customers are contacted within the appropriate timeframe to avoid lapses in coverage. Follow up with reminders as necessary until policies are renewed.  Customer Satisfaction: Provide excellent customer service by assisting with renewal inquiries and resolving any concerns promptly.  Escalation Handling: Identify and escalate issues that require additional attention or assistance to senior customer service representatives or managers.  Reporting: Report renewal status and customer feedback to supervisors regularly to ensure accurate tracking of renewal rates and customer retention. Skills & Qualifications:  Communication Skills: Strong verbal communication skills with a pleasant and professional phone manner.  Customer-Centric: Ability to empathize with customers, handle sensitive situations, and provide helpful solutions.  Attention to Detail: Ensure accurate and up-to-date customer data and renewal statuses.  Time Management: Ability to handle a high volume of calls and follow-ups while maintaining quality interactions.  Experience: Previous experience in a customer service or telecalling role is preferred but not required.  Knowledge of Insurance Products: Basic knowledge of insurance policies and terminology will be an advantage but is not mandatory (training will be provided). Preferred Attributes:  Strong interpersonal skills with the ability to build rapport with customers.  Self-motivated with the ability to work independently as well as in a team environment.  Familiarity with CRM software or call center tools is a plus.  Working days 6 days a week Show more Show less

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Key responsibilities: GST compliance 1. Perform monthly reconciliation of revenue figures across different systems and sources. 2. Reconcile GST input tax credit (ITC) with purchase records and ensure maximum eligible ITC is claimed. 3. Reconcile GST output tax liability with sales records and ensure accurate and timely payment of taxes. 4. Maintaining proper documentation for all reconciliation activities, ensuring audit readiness and assisting in internal and external audits by providing all the GST related data. 5. Collaborate with other finance team members on month-end and year-end closing activities. 6. Monitoring changes in tax laws and implementing those changes in the product and accounting system on a timely basis. GST litigation 1. Assist in the development, documentation and ensuring adequate processes for handling GST litigation. 2. Coordinate and manage the use of external advisors and counsel to support filing of responses/ submission of information to tax authorities. 3. Work closely with compliance and tech teams and ensuring adequate information is being recorded in the systems as may be required for the purpose of GST audit/ investigation/ litigation. Tax as a business partner 1. Working with the business team & consultant on implementation of strategies to improve controls and reduce risk. 2. Working with internal business partners to define, implement, review and improve quality control, including identification of internal risks and solutions to mitigate them. Show more Show less

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners.Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Our Sales enablement team which is a large feet on street team enables the last mile sale of insurance by training & supporting the sales teams of our Business Partners. Roles and Responsibilities:  Policy Renewal Reminders: Contact customers via phone to remind them about upcoming policy renewals and the necessary steps for timely renewal.  Customer Support: Address any customer queries related to their existing insurance policies, renewal process, and provide necessary support.  Data Management: Maintain accurate records of customer interactions, including follow-up calls, renewal status, and any customer requests or issues.  Timely Follow-ups: Ensure customers are contacted within the appropriate timeframe to avoid lapses in coverage. Follow up with reminders as necessary until policies are renewed.  Customer Satisfaction: Provide excellent customer service by assisting with renewal inquiries and resolving any concerns promptly.  Escalation Handling: Identify and escalate issues that require additional attention or assistance to senior customer service representatives or managers.  Reporting: Report renewal status and customer feedback to supervisors regularly to ensure accurate tracking of renewal rates and customer retention. Skills & Qualifications:  Communication Skills: Strong verbal communication skills with a pleasant and professional phone manner.  Customer-Centric: Ability to empathize with customers, handle sensitive situations, and provide helpful solutions.  Attention to Detail: Ensure accurate and up-to-date customer data and renewal statuses.  Time Management: Ability to handle a high volume of calls and follow-ups while maintaining quality interactions.  Experience: Previous experience in a customer service or telecalling role is preferred but not required.  Knowledge of Insurance Products: Basic knowledge of insurance policies and terminology will be an advantage but is not mandatory (training will be provided). Preferred Attributes:  Strong interpersonal skills with the ability to build rapport with customers.  Self-motivated with the ability to work independently as well as in a team environment.  Familiarity with CRM software or call center tools is a plus.  Working days 6 days a wee Show more Show less

Role & responsibilities Lead, mentor, and develop a team of Customer Advocacy Specialists. Set performance goals, monitor KPIs, and conduct regular feedback sessions. Serve as a point of escalation for complex or sensitive customer issues. Build and maintain strong relationships with key accounts to promote long-term loyalty. Identify opportunities to improve customer journeys and support processes. Implement tools and systems that streamline communication and engagement. Create and maintain documentation for customer interaction best practices. Prerequisities Bachelor's degree in Business, Marketing, Communications, or a related field. 5+ years of experience in Customer Success, Support, or Advocacy, with team handling experience. Excellent communication, interpersonal, and conflict resolution skills. Strong analytical mindset with a focus on data-driven decision-making.

We work with leading OEMs like Apple, Samsung, Godrej, Lloyds, Reliance, Croma, etc., in the extended warranty and damage protection space. The selected intern's day-to-day responsibilities include engaging the retailers/store staff via digital means in a never-before manner (Video/Audio/Static content). If you think you have it in you to make the desired mark ... Apply now!! About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-size insurance products in life, health, and motor domains. Show more Show less

About Zopper Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Job Overview We are seeking an experienced and dynamic professional to lead our NBFC MFI under Alliances & Partnerships. The primary responsibility is to build the vertical , forge strategic partnerships with NBFC ,MFIs , and fintech’s, and drive insurance integration and penetration through tailored solutions and platforms. Role and Responsibilities Build and lead the vertical focused on NBFC and MFIs Develop and execute the overall business strategy for the zone aligned with the company’s objectives. Identify operational and technological gaps in partner organizations with respect to Insurance & Protection . Collaborate with the Product team to customize the insurance aggregation platform for the vertical. Work closely with the Insurance team to design and launch bespoke group/micro insurance products tailored for partners. Manage insurance contracts and commercial agreements with precision and compliance. Build and nurture strategic partnerships with NBFC MFIs, and relevant fintech’s. Drive consultative sales and business development , identifying opportunities to grow the vertical. Think strategically and set long-term goals and objectives to unlock the full potential of the channel. Prerequisites MBA from Tier 2/3 institute preferred. Minimum 10 years of experience in group business (Life / General Insurance), with exposure to group and micro insurance products. Strong understanding of insurance platforms, sales integration, and product tailoring. Exceptional business development and relationship management skills. Experience in handling insurance contracts and commercial arrangements . Excellent analytical , written , and verbal communication skills. A proactive problem-solver with strong hustling capabilities and the ability to manage ambiguity. Strong strategic thinking and execution abilities . Show more Show less

About Zopper: Zopper is a series D-funded startup in the InsurTech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Based on the need of Business partners, we create the Product i.e. customized insurance plans by partnering with Insurance companies. We then integrate these customized Insurance plans with the tech systems of the Business partners by creating customized APIs on our SAAS platform. Our Sales enablement team which is a large feet on street team enables the last mile sale of insurance by training & supporting the sales teams of our Business Partners. Roles & Responsibility: CONTRACT DRAFTING, REVIEW AND NEGOTIATION  Drafting, reviewing and negotiating high-value contracts (MSAs, NDAs & other agreements etc.).  Assessing contractual risks and ensuring the company is not exposed to unreasonable liabilities. LEGAL COMPLIANCE  Ensuring compliance with applicable laws, regulations and industry standards.  Drafting and enforcing internal policies  Acting as the regulatory liaison and ensuring alignment with regulatory bodies. COMPANY SECRETARIAL COMPLIANCES  Ensuring compliance with the Companies Act, 2013 and related legislation.  Managing board meetings, ROC compliances and FEMA compliances.  Upholding corporate governance standards. Coordination with investors for fulfilling their routine and event based requirements. DISPUTE RESOLUTION AND LITIGATION MANAGEMENT Managing and resolving disputes through negotiation or litigation. Coordinating with external counsels and representing the company before judicial authorities. Show more Show less

Roles & Responsibility CONTRACT DRAFTING, REVIEW AND NEGOTIATION • Drafting, reviewing and negotiating high-value contracts (MSAs, NDAs & other agreements etc.). • Assessing contractual risks and ensuring the company is not exposed to unreasonable liabilities. LEGAL COMPLIANCE • Ensuring compliance with applicable laws, regulations and industry standards. • Drafting and enforcing internal policies • Acting as the regulatory liaison and ensuring alignment with regulatory bodies. COMPANY SECRETARIAL COMPLIANCES • Ensuring compliance with the Companies Act, 2013 and related legislation. • Managing board meetings, ROC compliances and FEMA compliances. • Upholding corporate governance standards. Coordination with investors for fulfilling their routine and event based requirements. DISPUTE RESOLUTION AND LITIGATION MANAGEMENT Managing and resolving disputes through negotiation or litigation. Coordinating with external counsels and representing the company before judicial authorities

About Zopper Zopper is a series D-funded startup in the insurtech space. We enable large B2C businesses to offer insurance to their customers. We do this by fusing insurance and technology seamlessly to provide end-to-end solutions to our Business partners. Role and Responsibilities Leading Premier Channel development within the assigned region, driving expansion and channel effectiveness. Accountable for establishing a strong distribution framework, executing market development activities, and enhancing overall business accessibility. Designing and executing distribution strategies to ensure long-term, sustainable growth within the partner distribution channel. Managing the B2B retail business by developing and scaling a partnership-based distribution model for life insurance across the designated territory. Providing training, guidance, coaching, and motivation to enhance the performance and productivity of the sales team. Taking full ownership of the Profit and Loss (P&L) accountability for the assigned region, ensuring financial performance aligns with business objectives. Prerequisites Must possess a minimum of 16 years of experience in the Life Insurance domain. Should have held a regional leadership position with team management responsibilities. Should have a well-established network of channel partners. Excellent communication skills and a proven ability to build strong professional relationships.

Selected Intern's Day-to-day Responsibilities Include Get an opportunity to work with leading brands like Apple / Samsung / Havells / Godrej / Croma / Vijay Sales/ Reliance Visiting retailers and service centers in their region and educating them on the need to pitch for Extended warranty or damage protection plans whenever any new appliance is purchased. They would be responsible for driving revenue via this channel About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-size insurance products in life, health, and motor domains.

Selected Intern's Day-to-day Responsibilities Include Get an opportunity to work with leading brands like Apple / Samsung / Havells / Godrej / Croma / Vijay Sales/ Reliance Visiting retailers and service centers in their region and educating them on the need to pitch for Extended warranty or damage protection plans whenever any new appliance is purchased. They would be responsible for driving revenue via this channel About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-size insurance products in life, health, and motor domains.

Selected Intern's Day-to-day Responsibilities Include Get an opportunity to work with leading brands like Apple / Samsung / Havells / Godrej / Croma / Vijay Sales/ Reliance Visiting retailers and service centers in their region and educating them on the need to pitch for Extended warranty or damage protection plans whenever any new appliance is purchased. They would be responsible for driving revenue via this channel About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-size insurance products in life, health, and motor domains.