Job Purpose:As a Sales Trainer, you will be responsible for developing and delivering high-quality training programs that empower our sales force to meet and exceed their targets in the life insurance domain. Your goal is to enhance the sales team's product knowledge, selling techniques, and overall performance to achieve the organization's goals and drive sales growth.Key Responsibilities:1. Training Delivery:Conduct regular training sessions for new hires and existing sales agents on product knowledge, sales processes, objection handling, and effective communication strategies.2. Training Materials Development:Develop and maintain training content, including presentations, handouts, and elearning modules tailored to life insurance sales.3. Onboarding and Continuous Development:Onboard new sales representatives by providing initial training on products, sales techniques, and CRM tools.4. Sales Performance Monitoring:Collaborate with the Sales Manager to track the performance of trained agents and provide feedback for improvement.5. Coaching and Mentorship:Offer one-on-one coaching to sales agents to improve their sales performance and develop skills in areas like closing, prospecting, and negotiation.6. Feedback & Reporting:Collect feedback from trainees to improve training programs and offer suggestions for improvement to the leadership team.Skills and Qualifications:• Experience: 2-5 years of experience in insurance sales, with at least 1 year in a training or coaching role.• Knowledge: Strong knowledge of life insurance products, underwriting, and regulatory requirements.• Communication Skills: Exceptional ability to communicate complex information clearly and effectively.• Education: Bachelors degree in Business, Marketing, or a related field

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Manage grievances and escalate complex issues to senior team members or supervisors when necessary.Resolve customer complaints by providing effective solutions, alternatives, or refunds as per company policies.Collaborate with internal teams to ensure seamless resolution of customer issues.Life Insurance experince is mandatory.

Role & responsibilities Ensure compliance with corporate income tax, withholding tax, GST and other direct and indirect taxes.Prepare and review tax filings, returns, and supporting documentation.Handle tax audits and liaise with the auditors.Monitor legislative changes in taxation and ensure business compliance.Assist in the automation and optimization of tax processes.