Manager, R&D Lab Operations

Role Objective:

• Support maintenance and upkeep of lab instruments and equipment
• Maintain communications with laboratory stakeholders, key suppliers and other Amgen support functions
• Identification and execution of iterative process improvements
• Support the execution of Global Research strategies and timelines
  

Responsibilities

• Provide basic support for lab Instrument & equipment
• Liaison to laboratory staff & suppliers
• Schedule and track lab instrument and equipment preventative and corrective maintenance
• Provide onsite supplier service support
• Manage lab support services contract renewals
• Oversee Lab Asset Lifecycle management
• Manage lab consumables inventory
• Monitor budget and invoice approvals for lab instrument/equipment service & consumables
• Manage pipette calibration intervals
• Support solvent, gas, dry ice and waste management in collaboration with EHSS
• Flag facility issues to Facility Manager and ensure repair
• Communication of Amgen decisions and best practices to suppliers and key client groups
• Escalation of project/functional issues
• Work effectively in a fast-paced environment with multiple high priority projects
• Perform other duties as assigned, including ad hoc projects
  

Qualifications

• Bachelor's Degree preferably in Life Sciences, Chemistry or related field and 4 years of pharma-related lab operations
• OR Associate degree/Technical certification in a relevant field and 6 years of pharma-related lab operations
• Fluency in English, written and oral communication
  

Preferred Requirements

• Familiarity with R&D activities and analytical instruments in biopharmaceutical industry
• Solid understanding of the R&D Facility and Amgen standard operating procedures (SOPs)
• Experience with Laboratory Management or R&D Operations
• Managerial experience directly managing people and/or leading teams, projects, programs ordirecting the allocation of resources
• Experience in organizational and administrative tasks in the pharmaceutical industry
• Proficient user of Office Programs such as Excel, Word, PowerPoint, OneNote, Outlook
• Evidence of strong data analytics skills
• Flexibility to work on any type of assignment and prioritize accordingly
  

• Excellent time management and critical thinking skills
• Resourceful, detail-oriented, and flexible team player
• Ability to develop collaborative internal and external relationships
• Strong planning and project management skills
• Demonstrated ability to work effectively in a fast-paced environment
• Ability to handle multiple high priority projects and minimal supervision
• Problem solving mindset
• Strong interpersonal skills
• Experience working with virtual teams and using collaborative tools and platforms