Manager OPS (School Subscriptions) EdTech Leadership

Role:

Manager Operations (School Subscriptions)

Industry Segment:

Location:

Noida

Compensation (CTC):

24 LPA

Mandatory Experience:

8 to 10 years

K-12 school

Target Profile:

Focus:

• Partner Relationship Ownership:

  Act as the

  primary relationship owner

  for assigned partner schools, building trust and ensuring high satisfaction levels.

• Implementation Delivery:

  Coordinate and oversee the

  end-to-end implementation

  of school subscription programs, guaranteeing all deliverables (academic, administrative, and support services) are executed on time.

• Quality Control:

  Maintain high standards of service delivery and proactively identify operational bottlenecks, ensuring quick and effective resolutions.

• Internal Collaboration:

  Collaborate cross-functionally with internal

  Academic, Product, and Marketing teams

  to tailor engagements and manage service execution.

• Process Management:

  Maintain detailed operational trackers, reports, and calendars, ensuring data-driven oversight of ongoing school activities.

• Team Supervision:

  Supervise and mentor Operations Associates

  who provide execution and coordination support.

• Domain Expertise (MANDATORY):

  8 to 10 years of experience

  is required working specifically as an

  Academic Coordinator, Admin Head, or Section Head

  in a reputed

  K-12 school

  setting (middle or high school).

• School Knowledge:

  Must possess a strong, granular understanding of school operations, academic coordination, and multi-stakeholder communication (Teachers, Principals, Admin).

• Work Style:

  Highly organized, process-driven, proactive, and capable of maintaining detailed administrative control.

• Skills:

  Excellent interpersonal, relationship management, and communication skills.

• Education:

  Graduate or Postgraduate degree in Education, Management, or a related field is preferred.