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Manager - Operations

Manager - Operations

GoKhana

4 - 5 years

4 - 5 Lacs

Hyderābād

Posted:5 days ago| Platform: GlassDoor logo

Apply

Skills Required

tracking rostering management escalation reporting training inventory planning communication service word excel

Work Mode

On-site

Job Type

Part Time

Job Description

Job Information

Date Opened

05/26/2025

Job Type

Full time

Industry

Hospitality

Work Experience

4-5 years

City

Hyderabad

State/Province

Telangana

Country

India

Zip/Postal Code

500081

Roles & Responsibilities:

Must have Product knowledge.
SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations.
Understand & meet Client Services deliverables.
To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.
Maintain MMRS and MOM.

Requirements

Bachelors in any degree, preferably Bachelor’s in Hotel Management.
Good command over both written and spoken English.
Keen eye for hygiene, cleanliness, grooming, health and safety.
Excellent knowledge of food & beverage service.
Well versed with Microsoft office such as Microsoft word, excel, PPT, etc.

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