Manager - Operational Risk

1. POSITION DESCRIPTION

JOB TITLE

Manager - Operational Risk

GRADE

AVP1

DEPARTMENT

Risk

LOCATION

HO

SUB-DEPARTMENT

Operational Risk

TYPE OF POSITION

Full-time

REPORTS TO

Corporate Manager Operational Risk

REPORTING INTO

1. ROLE PURPOSE & OBJECTIVE

• The incumbent will report to the Corporate Ops Risk Manager and takes directions for the development and deployment of various risk related activities such as Risk & control self-assessment, Internal Financial controls (IFC) testing, RBI tranche data control template. Further this role will also monitor and gather inputs from key functions of the bank on KRIs. This role will also document and track Operational risks arising from other bank activities such as Outsourcing, BCP testing, UAT, etc.
• The candidate is also expected to be involved in Operational Risk activities like Outsourcing and Business Continuity. Knowledge of Risk & Control Self-Assessment (RCSA) will be added advantage.

1. SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

NA

• Interact with vendors of the Bank (approx. 50 material vendors)
• Interact with IT Testers (can be vendor employees, approx. 10)

1. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

• Provide critical input on new or amended products / processes to highlight Operational Risks by reviewing product notes, SOPs etc.
• Facilitate regional Ops Risk team across branches and regions to carry out BCP simulation as per approved schedule and review output reports
• Participate in product and process review for availability of controls and also in reviews related to Business Requirements Document (BRD), Functional Specification Documents (FSD) and perform User Acceptance Testing (UAT) to ensure effectiveness of controls before move to Production
• Perform vendors risk assessment with regards to outsourcing to ensure regulatory compliance
• Perform Root Cause Analysis (RCA) of operational incidents which lead to loss events

Customer

• Carry out thematic control testing to review effectiveness of various controls
• Responsible for the Test of Design and Test of Operating Effectiveness
• Prepare data required for the purpose of various Data Control Testing

Internal Process

• Implements approach to improve KRI(s) to bring them within acceptable threshold
• Implementation of Internal Audit and RBI recommendations specific to the Operational Risk unit
• Responsible for implementing risk and control matrix / register for various processes

Learning & Innovation

• Update self with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies, and disseminate the information regarding new regulatory developments
• Develop training modules, including online modules, for development and maintaining of risk culture
• Attend external training programs and workshops to enhance operational risk skillset
• Enhance knowledge through certification on various courses related to risk management and latest technological developments
• Ensure goal-setting, mid-year review and annual appraisal process happens within specified timelines for self

1. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• MBA (preferable) or Graduate

Experience

• At least 6-10 years of experience in Retail Banking, should have experience in both Assets and Liabilities business
• At least 3+ years of hands-on experience in Risk, Audit or Compliance

Certifications

• Certification in Risk management (preferred)

Functional Skills

• Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk
• Knowledge of microfinance and functioning of Retail Bank branches will be advantageous
• Knowledge on retail assets, to include secured and unsecured loans, mortgage loan, commercial vehicle loan, etc. will be advantageous
• Knowledge of RBI polices and guidelines relevant to SFB