Manager on Duty

Job Description: Night Manager on Duty

Position: Night Manager
Department: Administration / Operations
Reports To: General Manager

Role Summary:
The Night Manager is responsible for supervising all hospital operations during night hours, ensuring safety, discipline, smooth workflow, staff availability, and timely handling of patient- and department-related issues.

Key Responsibilities:

• Oversee and manage all hospital operations during night duty.
• Ensure all departments (Nursing, Housekeeping, Security, Front Office, Maintenance, etc.) are functioning smoothly.
• Conduct regular rounds in wards, ICU, OPD, Emergency and support service areas.
• Check staff attendance, discipline, grooming, and duty allocation.
• Address any patient complaints immediately and coordinate with concerned departments.
• Ensure safety, security, and cleanliness are maintained.
• Handle emergency situations and escalate critical cases to higher management.
• Maintain proper communication with day-shift managers for handover/takeover.
• Prepare and submit Night Duty Report to Administration/Management.
• Ensure all policies, SOPs, and protocols are followed strictly.
• Monitor breakdown complaints and coordinate with biomedical/maintenance staff.
• Supervise ambulance movement, admission/discharge process during night shift.
• Support nursing supervisors and team during peak workload or emergencies.
• Maintain discipline among staff and take corrective action when required.

Required Skills & Qualifications:

• Graduate or Diploma in Hospital Administration / Any relevant field.
• Minimum 2–3 years of experience in hospital operations or supervisory role.
• Strong communication and leadership skills.
• Ability to handle pressure, emergencies, and multitasking.
• Good knowledge of hospital processes and patient care workflow.
• Basic computer skills (Excel, Email, Reporting).

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person