Manager

MRI Software is seeking a Manager of Lease Abstraction Team to join our team in Chennai!

This individual will be responsible for overseeing the daily functions of the Lease Abstraction team. The Manager of this team will report directly to Senior Director of Support in India.

Responsibilities:

• Local Managed Services oversight, leadership and people management of Managed Services employees as part of the India Managed Services Global Delivery Centre and with planned expansion to support global Managed Services needs that is built for scale.
• Engaging with various Business leaders locally and globally (NA, EMEA, and APAC) to help build and support the Managed Services team in India, with a focus on culture and community, people management, and delivery excellence.
• Drive global integration and standardisation in India. Work with Managed Services Department Service Offering Leadership to build a better global infrastructure built for scale through adoption of policies, standard operating procedures, and training/cross-training for India Managed Services teams.
• Working with global and local leadership to ensure commonality of approach as well as working with regional and global leadership for resource management and development.
• Contribute vision and leadership consistently with the MRI’s Services strategic plans and objectives to deliver technology initiatives in support of the growth of the organization.
• Optimizing solutions to improve performance, productivity, or reduce costs within or across the Services Departments; and
• Be the Managed Services representative for unique challenges and needs of the Managed Services India team within the broader Managed Services leadership structure.

Knowledge and Skills:

• 10 years plus years’ experience within Lease Abstraction or related field and 5 years’ experience managing a global team or other relevant leadership experience
• Manage abstraction projects by conducting regular meetings with the team and resolve issues, process improvement
• Responsible for training and onboarding of new abstractors to develop the team
• Leadership: Demonstrated ability to inspire a team to achieve great things
• Execution: Demonstrated ability to take concrete actions to deliver and inspire
• Polished skills in communication, leadership, planning, motivation, coaching and cross team collaboration
• Excellent documentation and presentation skills
• Collaborator with Problem Solving, Can-do’ Mindset and a client centric focus
• Experience with other business SaaS offers a plus

Education:

• Bachelor’s degree in business management or related field; Masters preferred – and/or relevant qualification and/or relevant experience

Benefits:

• Ability to learn leading technical / industry standards and technologies
• Hybrid working arrangements (2/3 days in the office)
• Annual performance-related bonus
• 6x Flexi Anyday: knock 2.5 hours off your day on any day
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.