Manager - MICE

Job Description

JD Manager - MICE (Meetings, Incentives, Conferences, and Exhibitions) About Us: All 4 Season is a leading player in the travel industry, dedicated to providing exceptional travel experiences to our clients. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world. Job Summary: We are seeking an experienced and dynamic Manager to lead and manage our MICE operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills. Key Responsibilities: Lead the planning, budgeting, and execution of MICE events (domestic and international) plans including meetings, incentive trips, conferences, exhibitions, and corporate offsites. Manage client relationships and understand their requirements to offer customized travel solutions. Coordinate with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for seamless execution. Prepare detailed proposals, itineraries, budgets, and presentations for client approvals. Oversee the operations team in planning logistics, documentation, travel bookings, and event-related activities. Ensure high-quality service delivery and post-event follow-ups for feedback and relationship building. Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality. Stay updated on global MICE trends, destinations, and innovations to enhance offerings. Track and report on project performance, budgets, and ROI (Return on Investment) Key Skills and Competencies: Excellent planning and organizational skills. Strong negotiation and vendor management capabilities. Outstanding communication and interpersonal skills. Proficiency in MS Office and travel software tools (Amadeus, Galileo, etc.). Ability to multitask and manage tight deadlines. Customer-centric mindset with a solution-oriented approach. Qualifications & Experience: Graduate/Postgraduate in Hospitality, Tourism, or Business Management. 6-10 years of experience in MICE or corporate travel management. Proven track record of independently managing large-scale MICE events.