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Tata Communications
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Manager - International Transmission, Voice n Mobile

Manager - International Transmission, Voice n Mobile

Tata Communications

0 years

0 Lacs

pune maharashtra india

Posted:3 weeks ago| Platform:

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Skills Required

transmission mobile mobility collaboration security network support engineering architecture troubleshooting analysis development maintenance escalation tracking tuning optimization inventory installation integration data backup restoration retention

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob DescriptionPart of GTAC-OFN team, you will be responsible for support of all issues reaching the GTAC within the OFN network, including diagnosing, and resolving complex technical issues.The role acts as a conduit between customers, NOC and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.

Responsibilities

Technical administration or troubleshooting to ensure the efficient functionality of the solution.Incident Validation, Incident Analysis, Solution recommendationAssists with the development, revision, and maintenance of Standard Operating Procedures and Working InstructionsAct as a point of escalation for Level-3 Support.Coordinate with different teams on escalations, tracking, performance issues, and outages.Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.Maintain an inventory of equipment and procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.Desired Skill setsGood knowledge on implementation, installation, integration troubleshooting and overall functionalitiesExperience in troubleshooting platform related issues, data backup, restoration, retentionMaintains awareness of latest technologies in the domainDWDMSubsea Cable

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Telecommunications

Chennai

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Manager - International Transmission, Voice n Mobile