Manager - Inside Sales

HGS

Applied AI

Business Process Improvement (BPI)

digital customer experience (CX)

automation

analytics

outsourcing solutions

Key Responsibilities

• Conduct outbound calls /email campaigns and follow up on inbound leads to generate sales opportunities.
• Qualify prospects through discovery calls and assess their needs.
• Present and pitch products or services to prospective clients virtually or over the phone.
• Maintain a high level of product or Services knowledge to address Prospects questions and objections.
• Use CRM software (e.g., Salesforce, HubSpot) to track all sales activities and maintain accurate records.
• Work collaboratively with sales, marketing, and customer success teams to improve the sales pipeline.
• Meet or exceed monthly and quarterly quotas for leads, opportunities, and revenue.
• Maintain a strong understanding of market trends, customer needs, and competitive landscape.
  

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years of inside sales or telesales experience.
  

Preferred Qualifications

• Proven ability to meet Pre-sales goals and KPIs.
• Excellent verbal and written communication skills.
• Experience in IT-BPS-Digital companies
• Experience in B2B sales
• Experience in company research
• Strong interpersonal skills and ability to build relationships with prospects.
• Tech-savvy with experience using CRM systems and sales tools.
• Self-motivated, organized, and goal-oriented.
• Familiarity with sales automation tools (e.g., ZoomInfo, Outreach, LinkedIn Sales Navigator).
• Experience working in a fast-paced, high-volume sales environment.