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Manager I

Manager I

Amazon

2 - 7 years

16 - 17 Lacs

hyderabad

Posted:None| Platform:

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Skills Required

catalog management kaizen project management technology solutions stakeholder management forecasting operations six sigma sql capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting
Troubleshoot and drive resolutions to ensure reliable, operationally effective processes and reduce discrepancies Work with various internal teams (e.g. product teams, Tech teams) to help drive tools and process automations that impact vendor/catalog management workflows Drive appropriate data oriented analysis and adoption of technology solutions to achieve operational and business goals Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Ensure high quality bar for interviewing and hiring employees at all levels of the organization Execute specific people programs on coaching and development and team engagement People Management (leadership, stakeholder management, team management, floor control and retention) Formulate, implement, track career path & individual development of each member in the team Metrics management through regular reviews and delivering specific metric goals against targets Mentor and guide Associates, Sr. Associates and SMEs to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team Manage the team and ensure high service delivery and execution BASIC QUALIFICATIONS 2+ years of team management/program/project management experience Knowledge of SQL, MS Excel for driving decisions with data Experience leading process improvements/automations PREFERRED QUALIFICATIONS Knowledge of databases (querying and analyzing) such as ETL Manager and working with large data sets Knowledge of Lean, Kaizen, Six Sigma concepts Experience in managing critical operational processes, with SLA responsibility

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Software Development

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Manager I