Manager, Global Process

Worleyparsons

3 - 8 years

10 - 15 Lacs

mumbai new delhi chennai bengaluru

Posted:2 days ago| Platform:

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Skills Required

data analysis change management erp data management business analysis process improvement consulting workflow recruitment process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Deliverables Within This Role

The People Process Manager will be the focal point for a portfolio of processes within the people lifecycle. Within this portfolio the following deliverables will be owned by this role:

Identify as the main touchpoint (go to person) for wider Worley for any process question, issue, opportunity arising within this portfolio.
Inventory all current process documentation within this portfolio and assess gaps to standard.
Create experiential journey maps and personas.
Identify and actively communicate with key stakeholders/partners impacted by this process to ensure all pain points are identified for analysis and prioritization.
Translate all existing process documentation into a standard format.
Understand the moments that matter for all personas within future process design.
Identify all future opportunities for streamlining, simplification, outsourcing and automation.
Propose the prioritization and backlog for all identified process opportunities for roadmap inclusion.
Determine process metrics within and across future processes.
Identify and communicate change impacts based on process change and liaise with team members across change and operations to ensure these changes are supported and realized.
Determine RASCI as required within the process.
Own level 3 and level 4 documentation within the portfolio.
Review and assess any deviation of process from globally driven initiatives.
Collates and analyses data for ongoing operations (metrics, landscape, controls, FTEs).

About You

To be considered for this role it is envisaged you will possess the following attributes:

Job Specific Skills (knowledge, experience, capabilities, systems)

Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
Proficiency in process mapping tools (e.g. Visio), analytical tools (e.g. Excel), and presentation tools (e.g. PowerPoint).
Manage timelines and deliverables as part of project management capabilities.
Ability to apply a human-centered design.
Ability to work independently and collaboratively in a team environment.
Ability to distill complex information into clear and concise content for diverse audiences.
Knowledge of change management methodologies and tools - Shows developing knowledge of change management to contribute to support successful change initiatives.
Ability to collaborate with IT teams to ensure effective implementation of process changes - Shows developing proficiency in seeking opportunities for collaboration and improvement.
Ability to build strong relationships and collaborate with diverse teams - Begins to seek opportunities to improve and foster teamwork and displays collaborative skills.

Required Qualifications

3+ years in Process Improvement, Business analysis, Experience or Human Centered Design, Change Management or a related field.
University degree in a related field or equivalent relevant experience.

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