Posted:1 week ago| Platform:
Work from Office
Full Time
We are looking for a proven leader with experience in managing large-scale, multifunctional teams and driving global business outcomes. Success in this role will hinge on strategic vision, operational excellence, and the ability to foster a culture of innovation and collaboration. Who are You The Manager of the Global IT Delivery Center will help shape and execute the vision and growth strategy in collaboration with key stakeholders. Requirements and Responsibilities In detail, the Manager of the Global IT Delivery Center will have the following responsibilities: Operational Management Oversee day-to-day operations of the GITDC, ensuring efficiency, quality, and timeliness in service delivery. Establish and track key performance indicators (KPIs) to measure the centers success and implement improvement strategies as needed. Manage budgets, ensuring cost-effectiveness without compromising service quality. Manage vendor relationships, agreements and performance Strategic Leadership Develop and execute the strategic vision for the GITDC in alignment with the Group Digital s global goals. Act as the primary point of contact for senior leadership, providing regular updates on the GITDC s performance and value delivery. Drive initiatives to expand the centers capabilities and services, ensuring alignment with global business needs. Site Leadership Primary site contact for leadership inquiries and decisions. Advocate for site interests in the India Leadership Forum. Final decision-maker for site matters, aligning with local and global leaders. Ensure seamless support with Finance, HR, Admin, Legal, Sales, Marketing, and Operations. Develop and implement engagement strategies with HR and Admin. Stakeholder Engagement Build and maintain strong relationships with global business leaders, acting as a trusted advisor to understand and meet their needs. Ensure seamless communication and collaboration across geographies and time zones. Talent Development and Culture Building Attract, retain, and develop top talent across diverse skill sets. People management - lead, motivate and develop staff and its competence. Foster a high-performance culture emphasizing collaboration, innovation, and employee well-being. Implement robust training and development programs to enhance the capabilities of the workforce. Innovation and Process Excellence Promote a culture of continuous improvement, leveraging technology and best practices to optimize processes. Drive the adoption of emerging technologies and data-driven decision-making to enhance the GITDCs efficiency and effectiveness. Market Insights and Competitiveness Stay updated on industry trends and competitor strategies to maintain the GITDCs competitive edge. Proactively recommend and implement changes to stay ahead in a dynamic market environment. Governance and Compliance Ensure that the GITDC adheres to all corporate policies, ethical guidelines, and local legal requirements. Identify and mitigate risks, ensuring compliance with all relevant regulations and standards. Lead audits and compliance initiatives, ensuring transparency and accountability. Workplace Hierarchy The position is located at the Alfa Laval s The Hive Site in Pune, India. The position reports to the Head of Platform Governance, based in Lund, Sweden. Candidate Profile : You will have 12-15 years of relevant experience, with at least 3-5 years in a similar role. Result orientation, influence impact Empowerment accountability Team spirit, building relationships, and collective accountability, thrive in multicultural environment Excellent people management skills Business and financial acumen Ability to drive actions and behavior in accordance with the company values Global mindset - excellent cultural knowledge and understanding Entrepreneurial and innovative mindset with the ability to develop and implement strategies adaptable to dynamic business environments Dynamic, initiative-driven, persistent, reliable and goal-oriented Excellent communication skills in the English language, both oral and written. Knowledge of Hindi and other local Indian languages will be an advantage. Personal Background : Business person with ability to grow the Global IT Delivery Center into future needs of Alfa Laval in IT and possibly other disciplines (HR, Finance etc.) Demonstrated international experience, preferably in managing delivery of services. Documented management experience from the IT-industry, Shared Service function or similar will be an advantage Able to work in a multicultural environment and prepared to travel abroad. Perks Benefits: Health Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. Paid Time Off: Generous vacation, personal, and sick leave.
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