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10.0 - 16.0 years
30 - 45 Lacs
hyderabad
Work from Office
Successful Job Position - Delivery Manager Experience Required - 10-16 years Job Type - Full time Location - Hyderabad, India Overview We are seeking a highly motivated and experienced Delivery Manager with 710 years of experience in leading the end-to-end delivery of complex IT or software projects. The ideal candidate will be responsible for ensuring successful project delivery, managing cross-functional teams, aligning business goals with technology outcomes, and maintaining high-quality standards across the SDLC. Role and Responsibilities Delivery Management: Lead and manage the delivery of multiple concurrent projects or programs, ensuring on-time, within scope, and budget delivery. Stakeholder Engagement: Serve as the primary point of contact for clients/business stakeholders; build trust and ensure transparency through regular reporting and communication. Planning & Execution: Define delivery roadmaps, timelines, and resource plans. Proactively identify risks, blockers, and dependencies. Agile Leadership: Drive agile practices (Scrum, Kanban, SAFe, etc.), conduct sprint planning, retrospectives, and ensure continuous improvement. Team Leadership: Manage cross-functional teams including developers, testers, DevOps, and business analysts. Mentor and guide junior project managers or team leads. Governance & Compliance: Ensure adherence to delivery governance processes, compliance standards, and documentation. Budget Management: Track project budgets, forecasts, and costs; provide accurate reporting to leadership. Quality Assurance: Collaborate with QA teams to ensure product quality and operational readiness. Client Management: Handle escalations, change requests, and ensure high customer satisfaction. Core Technical Skills Strong understanding of SDLC , DevOps , and modern Agile/Lean delivery frameworks Experience with project/program management tools (e.g., Jira, Confluence, MS Project, Trello) Excellent communication, leadership, and stakeholder management skills Proven ability to manage multiple projects across domains/technologies Technical background preferred (experience in software/app development, cloud, or IT infrastructure) Budgeting, risk management, and strategic planning expertise Nice to Have Experience with cloud (AWS, Azure, GCP) or platform-based delivery Exposure to international/global delivery environments Familiarity with contract/SOW management
Posted 5 days ago
10.0 - 15.0 years
5 - 9 Lacs
mumbai, bengaluru
Work from Office
The Deal Execution Manager is responsible for supporting the Sales team in solving complex, multi-service line, or large deals in the Americas region for EMR Vertical Key Requirements: RFP Management: Pursue and win 10M+ multi-service line deals. CreateDeal Summary and Win Strategy with inputs from SMU and GBL leaders. Onboard practice and solutions resources with the help of GBL leaders. Solution Integration: Own the overall integrated solution as the SMU SPoC, while collaborating with GBL sales, practice, delivery, and domain consultants to craft the solution. Build solution storyboards with inputs from all stakeholders - ensuring a compelling response. Probe the customer and ask relevant questions to get the necessary clarifications. Be accountable for the completion of the integrated solution. Collaborate across Wipro to get the most competitive solution. Curate, customize and optimize the content to align with the customers ask. Estimation & Commercial Coordinate with GBL/practices/delivery for estimation Perform estimation reviews and optimization. Work with BFM to get deal price & margins. Engage in various commercial model scenario building. Sales Enablement Help own initiatives to drive GTM and geo pipeline and OB targets. Proactively works with Account and Hunting Sales Leaders and SMEs to come up with specific offerings based on demand Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other groups. Work closely with Cluster Leads and their Client Partners to identify proactive pitches and submit solution proposals. Desired Candidate Profile: Engineering /MBA (full time) or Post Graduate Preferred Minimum 10-15 years of Work Experience including min 6 years in pre-sales & solutions. High-level understanding of various offerings in digital, data, cloud, Infrastructure services, AD/ AMS and Gen AI. Deep understanding of IT delivery models and pricing models Presales Solutioning and Bid Management Possess skills for creating out-of-the-box solutions, running multiple deals, work with diverse teams and drive consensus to deliver winning proposals including proactive pitches. Excellent organizational and analytical skills Strong structured problem-solving and insight development skills Excellent attention to detail and high capacity to take calculated risks. Excellent written & verbal communication, interpersonal, influencing and persuasion skills. Proficiency with Microsoft Office Suite, especially Word and PowerPoint Experience in Energy, Utilities, Manufacturing, Auto Industry (preferred but not mandatory)
Posted 6 days ago
8.0 - 13.0 years
10 - 14 Lacs
hyderabad, bengaluru
Work from Office
POSITION OVERVIEW The IT Project Manager is responsible for defining, planning, executing, and implementing high priority projects that deliver intended outcomes. This role requires a strong collaborative communicator with technical knowledge, project management expertise, and an ability to lead cross-functional teams. As a member of the IT Delivery Team, the IT Project Manager will collaborate with senior leadership, technical and subject matter experts, and project stakeholders to design, implement, and support the systems and service that enable our employees success. The IT Project Manager job duties will include project planning, project execution management, risk management, navigating organizational complexity, managing project budgets, and project resource management. RESPONSIBILITES: Responsible for the overall planning, budget planning, coordination, execution, control, and completion of assigned projects. Develop detailed work plans, including project milestones, risk assessment and management plans, and project timelines. Identify, schedule, and assign project activities, tasks and milestones. Provide direction and support to team members. Manage communication with project teams, stakeholders, and senior leadership. Implement and facilitate change management within assigned projects. Drive decision-making as it relates to project activities. Identify, document, escalate and address project risks and issues. Provides project status updates to all stakeholders including Executive leadership. Effectively and independently communicates routinely to a range of stakeholders including executive level leadership, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback. Assists in business development efforts to create project proposals, RFPs/RFIs, estimates, and schedules. Remove barriers for the project team and stakeholders. Create a collaborative project teamwork environment acting as a bridge-builder between departments and teams. Program management as required. Utilizing a combination of agile, lean and waterfall principles to successfully complete projects. Other tasks and activities as assigned. QUALIFICATIONS AND EXPERIENCE: Bachelors degree 8+ years of IT experience 5+ years with project management experience Sound knowledge of project management methodologies Customer-centric in spirit and in execution. Proven and robust experience driving cross-functional, high impact, high visibility projects. Able to navigate complex organizations and ambiguous projects. Comfortable influencing others, facilitating teams, managing stakeholders, getting buy-in from leadership, and communicating clearly. Critical thinker, and thought leader, able to know when and how to work autonomously and collaboratively. Skilled active listener, excel at summarizing information, and identifying key take-aways and areas of focus. Passionate about fostering healthy communication, inspired leadership, effective management, and outstanding teamwork. Excellent verbal and written communications skills Ability to lead, motivate and direct project teams.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Transformation Delivery practice at EY provides a rewarding career opportunity, targeted toward becoming a professional in complex business, technology, and infrastructure transformation, not simply being a generalist. If you have a passion for rallying together to solve the most complex challenges in today's marketplace, come join our dynamic TD&E team! Our clients are seeking and hiring a new type of Transformation Delivery expert one who provides strategic guidance but is also deeply embedded in the delivery and success of their programs. Traditional suppliers, such as strategy houses, systems integrators, and engineering project management consultants, cannot provide the complete service our clients now demand. Our insights and capabilities across all portfolio levels in planning, analysis, and delivery are integrated into our core offerings, and this exemplifies our unique viewpoint over traditional program management. We also offer services that focus on "bridging the gap between execution and strategy primarily by designing and implementing frameworks and solutions that allow companies to make data-driven decisions to optimize and manage portfolios and programs/projects. With digital transformations being a focus of EY, we have incorporated technology into our processes, automating manual work and enabling us to provide greater insights and value to our clients. Your key responsibilities A successful Transformation Delivery Manager will work with our clients to design and establish large-scale transformations, Program Management Office (PMO) processes, and Project Portfolio Management solutions to effectively manage high-profile, complex programs by applying proven EY frameworks and methodologies based on industry-recognized global standards. Collaborate with the IT delivery team to lead the program, working with the Technology Solutions team to leverage technology for process support in the overall solution design. You will work with engagement leadership to design and establish core processes while leading a delivery team in planning, budgeting, controlling, and executing complex programs and PMO offices. In your role, you will gain valuable insights and help drive strategic conversations with key stakeholders. Key deliverables that you will work on are: - Assessments and Process Design - Capability Roadmap Development and execution - Delivery and Operating model - IT PMO Setup & Operations Responsibilities, Skills, and Attributes for success - Excellent communication and presentation skills and be able to express yourself effectively, by breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels - Team player that collaborates well in a group setting to quickly and effectively accomplish tasks - Flexibility in embracing and adapting to change - Be able to strive in ambiguous environments and use analytical and creative thinking to find and develop innovative solutions to complex problems - Foster an innovative and inclusive team-oriented work environment and demonstrate leadership by playing an active role in counseling and mentoring junior consultants within the organization - Possess good business acumen and remain current on new developments in consulting capabilities and industry trends - Demonstrate in-depth technical expertise and professional knowledge by understanding current and emerging technologies and platforms and provide relevant recommendations to clients. Develop and maintain long-term client relationships and networks - Develop and maintain relationships with team members across EY practices to serve client needs - Cultivate and participate in business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients - Support planning activities for large, complex client programs - Own tracking activities for key milestones and deliverables to ensure the project stays on track according to plan - Develop key reports and communicate relevant client insights To qualify for the role, you must have - A bachelor's degree (BE - B. Tech / MCA) and a minimum of 7-10 years of related work experience; or a post-graduate degree (MBA/PGDBM) and a minimum of 6 years of related work experience - Approximately 5+ years of experience in delivering large-scale, complex programs and multi-competency projects across multiple distributed delivery locations, with full accountability for providing consulting services in at least one of the following areas: - PMO/EPMO design and setup, program road mapping, resource and capacity management, program execution, and budget management - PMO maturity assessment, PMO Setup & Operations - End-to-End Portfolio Management implementation intake and demand management, portfolio prioritization, portfolio selection, financial management - Managing large transformations - Excellent stakeholder management skills, with experience in engaging and managing strategic-level stakeholders - Demonstrated excellent oral and written communication skills - Flexible to work in US and UK time zones - Strong knowledge of Microsoft Office (Excel, PowerPoint, Word) - Knowledge of trending Project Management tools (e.g. MS Project Online/Clarity PPM/ Primavera) - One or more relevant Sector exp (Pharma/ Healthcare/Lifesciences, CPR, P&U, Insurance, WAM) Good to have - Understanding of Agile Methodologies - Business analysis skills - End-to-End ERP implementation - Knowledge of Power BI, Power Apps Tableau, Jira, Azure DevOps (ADO) - Potential certifications include: PMP, Six Sigma, Scrum, Agile SAFe - Experience supporting and participating in pursuit efforts. Experience with the end-to-end RFP process (RFP, Response, Proposal, Client Presentation, SOW, and Execution) and understanding of client procurement processes What we look for We look for people who can develop and implement creative solutions to challenging problems and work well with teams to accomplish it. We look for people with an entrepreneurial spirit: innovative by nature, always creating new approaches, products, services, and technologies. Helping clients solve tough problems and implement solutions requires strong intellectual abilities and rigor as well as a practical sense of what works and what does not. We seek people who strive to lead themselves, their teams, and their communities, and who can foster effective teamwork to drive results. Is this you What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Additionally, you will be part of an interdisciplinary environment that emphasizes high-quality delivery and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - Freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction, and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Build your legacy with us. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
8.0 - 13.0 years
5 - 10 Lacs
gurugram
Work from Office
Job Title: Project Manager Global Capability Center (GCC), Gurgaon Location: Gurgaon, India Reporting To: Director – GCC / UK Program Lead Employment Type: Full-time About the Client Our client is a UK-headquartered enterprise with a strong presence in [industry vertical—e.g., technology, financial services, retail]. As part of their global transformation strategy, they are establishing a high-performance Global Capability Center (GCC) in Gurgaon to centralize delivery, enhance agility, and drive operational excellence. Role Summary The Project Manager will play a pivotal role in planning, executing, and delivering strategic initiatives tied to the GCC setup and ongoing operations. This role demands strong project governance, stakeholder engagement, and cross-functional coordination across geographies. Key Responsibilities Lead end-to-end project management for GCC setup and transition activities, including infrastructure readiness, hiring, onboarding, and process migration Develop and maintain detailed project plans, RAID logs, and governance trackers to ensure timely delivery and risk mitigation Coordinate with UK stakeholders, vendors, and internal teams to align milestones, dependencies, and resource allocation Drive weekly governance calls, status reporting, and escalation management with transparency and accountability Ensure compliance with client standards, local regulations, and data protection policies Support operational handover and steady-state readiness through structured playbooks and SOPs Contribute to continuous improvement initiatives and post-implementation reviews Required Skills & Experience 8–12 years of experience in project management, preferably in GCC/shared services or IT delivery environments Proven ability to manage cross-border projects with UK/EMEA stakeholders Strong command of project governance frameworks, escalation protocols, and stakeholder communication Proficiency in MS Project, JIRA, Confluence, or similar tools PMP, PRINCE2, or Agile certifications preferred Excellent written and verbal communication skills, with a formal yet empathetic tone Qualifications Bachelor’s degree in Engineering, Business, or related field (MBA preferred) Project Management certifications (PMP, PRINCE2, Agile) are a plus What We Offer Opportunity to be part of a strategic global initiative from inception Exposure to UK client leadership and cross-functional delivery teams Collaborative work culture with emphasis on governance and excellence Competitive compensation and career growth
Posted 1 week ago
13.0 - 18.0 years
10 - 14 Lacs
bengaluru
Work from Office
Job Description The Presales Consultant is responsible for supporting the Sales team in solving complex, multi-service line, or large deals in the Banking Americas Vertical within BFSI sector. She/he is also responsible for mentoring junior Deal Execution Managers as well as managing & reviewing multiple deals being executed by the team. Key Roles & Responsibilities RFP Management: Pursue and win 10M+ multi-service line deals Create a Deal Summary and Win Strategy with inputs from SMU and GBL leaders Onboard practice and solutions resources with the help of GBL leaders Anchor & lead end-to-end solutions process for pursuits with GBL/Practice SME and Marketing Project manage the entire bid; track and publish RAG and risks; take corrective action Ensure submission on time with high quality while being process compliant. Solution Integration: Own the overall integrated solution as the SMU SPoC, while collaborating with GBL sales, practice, delivery, and domain consultants to craft the solution. Build solution storyboards with inputs from all stakeholders - ensuring a compelling response Probe the customer and ask relevant questions to get the necessary clarifications Be accountable for the completion of the integrated solution. Collaborate across Wipro to get the most competitive solution. Curate, customize and optimize the content to align with the customers ask Align the final solution architecture (including the statement of work, schedules, and other contractual documents) with final terms and conditions.For account-specific pre-sales provide the account context Defend the solution in front of customers Manage the legal review process; highlight the top deal clauses and manage the approval process. Estimation & Commercial Coordinate with GBL/practices/delivery for estimation,BFM for deal pricing & margins and commercial model scenerio Sales Enablement: Help own initiatives to drive GTM and geo pipeline and OB targets Proactively works with Account and Hunting Sales Leaders and SMEs to come up with specific offerings based on market demand and execute proactive pitching Work closely with Cluster Leads and their Client Partners to identify proactive pitches and submit solution proposals. Team management & Bid Leadership: Manage and mentor junior members Monitor the execution of multiple bids managed by members of the team; coach and step in when needed Help improve the velocity and quality of the team by levers like knowledge repositories; and reusable toolkits/playbooks Qualifications Desired Candidate Profile Engineering /MBA (full time) or Post Graduate Preferred Minimum 13 years of Work Experience including min 6 years in pre-sales & solutions. High-level understanding of various offerings in digital, data, cloud, run & change, and infrastructure technologies and DO&P offerings. Excellent understanding of enterprise IT especially in the world of financial services Excellent understanding of IT delivery models and pricing models Presales Solutioning and Bid Management Team management experience Have the knack for creating out-of-the-box solutions, running multiple deals, working with, and driving consensus with diverse teams, and delivering on proposals and proactive pitches. Excellent organizational and analytical skills Strong structured problem-solving and insight development skills Excellent attention to detail and high capacity to take calculated risks. Excellent written & verbal communication, interpersonal, influencing and persuasion skills. Excellent business acumen and understanding of financials. Penchant for sales in Banking/Industry > Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
pune
Work from Office
Power Platform Developer We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we re good at it. But now we want to be even better! We re looking for an experienced and passionate Developer for our Global IT Delivery Centre in India. We are already providing IT services and support to Alfa Laval companies around the world, and we are now expanding our operations to meet future demands. Alfa Laval has invested in a Global IT Delivery Centre in Pune with the vision to expand and deliver IT services as an extension to our global teams located in Sweden, Denmark and the USA. We focus on cost-effective solutions and improved performance to create a unique Alfa Laval experience! Experience Level: 6-10 years Education: B.E/B.Tech What we need: Proficiency in designing, developing and maintaining solutions within the Power Platform ecosystem, with a focus on Power Automate and Power Apps. Ability to look beyond the technical requirements to understand the business value and discuss solutions directly with the end users to ensure satisfaction with your deliveries. Strong social skills and comfortability with presenting solutions in both technical and non-technical settings. Experience with estimating the development effort for your technical solutions. Knowledge on requirements gathering and testing. Ensure that your solutions are scalable and secure. Good to have: Experience with: SQL, Power BI, Azure, Blue Prism, UiPath Microsoft certifications within Power Platform Blue Prism certifications What we expect: Extensive knowledge and experience with Microsoft s Power Platform with focus on SharePoint, Power Automate and Power Apps. Excellent communication skills and experience with presenting technical solutions to stakeholders with varying degree of technical knowledge. Eager to learn and develop new technical skills Staying updated on new features and opportunities within the automation area. Perks & Benefits: 1. Health & Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. 2. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. 3. Paid Time Off: Generous vacation, personal, and sick leave. Paid holidays and options for flexible work schedules. 4. Professional Growth: Access to training, workshops, and ongoing career development opportunities. Leadership development initiatives. Opportunities to travel and collaborate with Global colleagues 5. Work-Life Balance: Flexible work hours and remote work options. 6. Additional Perks: Company-sponsored social events and team-building activities. Volunteer opportunities in CSR programs. Be part of the Swedish Sports league. "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
pune
Work from Office
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role The Scrum Master is a Servant Leader that facilitates and coaches multiple Product teams throughout the IT delivery lifecycle, ensuring teams are working effectively in an Agile fashion to deliver high quality outputs. They act as an Agile champion to the broader organisation, coaching the Product team, IS function, and Business on the value of Agile methodologies and practices. To succeed, you will need Organises and facilitates key Product/Platform team ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Coaches the Product/Platform team to ensure ceremonies are effective, time-boxed, and all team members are actively participating. Guides the Product/Platform team through the application of Agile principles and best practices. Identifies and resolves obstacles to delivery and/or team performance (e.g., coordinating with stakeholders, resolving conflicts within the team). Promotes a safe and collaborative environment for the Product team to thrive in. Maintains, tracks, and reports on Product/Platform team progress, challenges, and changes; working with the Product Owner to resolve or improve Product team performance. This includes the maintenance of Product team artefacts (e.g., Burndown charts, Sprint backlog, time tracking). Supports the Product Owner in refining and maintaining the Product backlog (e.g., ensuring upcoming user stories are groomed). Proactively identifies and mitigates risks that may impact successful delivery (e.g., inter-Product dependent management). Acts as an SME on Agile methodologies and practices, liaising with Business and IS communities on the adoption of Agile best practices. Actively engage in organizational transformation efforts by aligning Scrum practices with business objectives, supporting leadership in driving agile maturity, and identifying opportunities for process improvements across teams. Mentor and coach Scrum Masters, guiding them in implementing Scrum best practices, resolving challenges, and fostering a culture of continuous learning. Lead by example in embracing agile principles, empowering teams to be self-organizing and high performing. Collaborate with other departments, leadership teams, and stakeholders to ensure that agile practices scale effectively and that cross-functional teams can deliver value faster, more predictably, and at higher quality. Skills / Knowledge / Experience 7+ years of experience as a Scrum Master, preferably in an environment that is new to Agile ways of working. Track record of coaching Product teams throughout the delivery lifecycle, with an ability to evidence delivery successes and overcoming obstacles. Significant understanding and hands-on experience of Agile methodologies. Certified Scrum Master (CSM) or other relevant Agile certifications (e.g., SAFe, Certified Product Owner) are preferred. Servant leadership and facilitation skills to develop Product teams. Strong ability to arbitrate and resolve conflicts, promoting a collaborative team environment. Able to inspire and motivate teams to achieve their goals and deliver high-quality increments. Understanding of financial and resource constraints. Effective communicator that is able to influence key Business and IS stakeholders on the value of Agile practices. Strong understanding of Agile tools and software (e.g., Jira, Confluence). Ability to coach junior Scrum Masters In return what we offer you The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Work-Life Balance: Policies that support a healthy balance between work and personal life. Career Growth Opportunities: Pathways for advancement and career development within the company. Company Culture: A positive and supportive work environment that aligns with your values. Paid Time Off (PTO): Vacation days, sick leave, and holidays. Hybrid work arrangement: 3 days in office Health Insurance: Coverage for medical insurance for employee, spouse and kids Competitive package: Competitive pay package Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As the AI Service Manager at our company, your primary responsibility will be to oversee the design, integrity, and quality of AI solutions and associated IT services delivered to various departments including Business, Support Functions, and IT Technology domains. You will play a crucial role in ensuring that the IT solutions and services meet the required functionality while aligning with the cost expectations of the business. Additionally, you will collaborate with project teams for successful setup and delivery, as well as contribute to optimizing service operations. Your key responsibilities will include building and delivering specific AI solutions and services as directed, reviewing Service Level Agreements (SLAs) to identify optimization opportunities, and executing IT solution delivery using internal IT teams and external IT service suppliers. You will also be accountable for managing service portfolios, strategical development, team staffing, product team processes, performance evaluation, and budget management. Furthermore, you will evaluate new demands and promote portfolio strategy aligning with business objectives. To qualify for this role, you should possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 5 years of experience in service delivery with managerial responsibilities and 3+ years of experience in managing AI services. Demonstrated experience in collaborating within geographically dispersed teams and proficiency in both spoken and written English are essential requirements. At our company, we value safety and integrity, and as an AI Service Manager, you will be expected to uphold these core values by taking responsibility for your actions, caring for your colleagues, and contributing to the success of the business. If you are an individual with a disability and require accommodations for accessing our career site or during the job application process, please reach out to us for assistance by completing a general inquiry form on our website. We are committed to providing reasonable accommodations to support all candidates equally.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You are an experienced IT Project Manager who will be responsible for leading the delivery of digital and technology projects within the Exploration & Production (E&P) domain of a major oil and gas organization. Your role will involve managing complex IT projects across upstream operations, demonstrating a deep understanding of business processes and technical systems in the oil and gas lifecycle. Knowledge of Salesforce-based platforms or integrations would be advantageous. Your key responsibilities will include overseeing the entire delivery process of IT projects within the oil and gas E&P sector. You will collaborate with technical and business stakeholders to define project scope, deliverables, timelines, and governance. Additionally, you will be accountable for project planning, resource allocation, risk assessment, and budget tracking. Your role will also involve supervising the implementation and integration of IT systems, tools, or applications used in upstream operations while ensuring timely and quality delivery through coordination with cross-functional teams, vendors, and external partners. You should be well-versed in applying project management frameworks such as Agile, Waterfall, or hybrid methodologies based on project requirements. It is essential to ensure that projects meet technical and regulatory standards relevant to the oil and gas industry. Regular reporting of progress, issues, and milestones to senior leadership and steering committees will be part of your responsibilities. To be successful in this role, you must possess experience in project management within IT delivery, particularly in the oil & gas sector, with a focus on Exploration & Production (E&P). A solid understanding of IT systems utilized in upstream workflows like asset management, well lifecycle, and field operations is crucial. Strong stakeholder management skills, effective communication, meticulous planning, and proficient documentation abilities are essential. Proficiency in tools like MS Project, JIRA, Azure DevOps, or equivalent project management tools is necessary. For further information about this opportunity, please reach out to joe@paritasrecruitment.com.,
Posted 2 weeks ago
10.0 - 12.0 years
15 - 30 Lacs
hyderabad
Work from Office
successful Job Position - Delivery Manager Experience Required - 7-10 years Job Type - Full time Location - Hyderabad, India Overview We are seeking a highly motivated and experienced Delivery Manager with 710 years of experience in leading the end-to-end delivery of complex IT or software projects. The ideal candidate will be responsible for ensuring successful project delivery, managing cross-functional teams, aligning business goals with technology outcomes, and maintaining high-quality standards across the SDLC. Role and Responsibilities Delivery Management: Lead and manage the delivery of multiple concurrent projects or programs, ensuring on-time, within scope, and budget delivery. Stakeholder Engagement: Serve as the primary point of contact for clients/business stakeholders; build trust and ensure transparency through regular reporting and communication. Planning & Execution: Define delivery roadmaps, timelines, and resource plans. Proactively identify risks, blockers, and dependencies. Agile Leadership: Drive agile practices (Scrum, Kanban, SAFe, etc.), conduct sprint planning, retrospectives, and ensure continuous improvement. Team Leadership: Manage cross-functional teams including developers, testers, DevOps, and business analysts. Mentor and guide junior project managers or team leads. Governance & Compliance: Ensure adherence to delivery governance processes, compliance standards, and documentation. Budget Management: Track project budgets, forecasts, and costs; provide accurate reporting to leadership. Quality Assurance: Collaborate with QA teams to ensure product quality and operational readiness. Client Management: Handle escalations, change requests, and ensure high customer satisfaction. Core Technical Skills Strong understanding of SDLC , DevOps , and modern Agile/Lean delivery frameworks Experience with project/program management tools (e.g., Jira, Confluence, MS Project, Trello) Excellent communication, leadership, and stakeholder management skills Proven ability to manage multiple projects across domains/technologies Technical background preferred (experience in software/app development, cloud, or IT infrastructure) Budgeting, risk management, and strategic planning expertise Nice to Have Experience with cloud (AWS, Azure, GCP) or platform-based delivery Exposure to international/global delivery environments Familiarity with contract/SOW management
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As an Application Data Management (ADM) professional, you will be responsible for managing IT delivery, SAP, and data migration activities. You should have a minimum of 5 years of IT experience and at least 5 years of SAP Data Conversion experience, including 3 full SAP implementation lifecycles. Proficiency in BackOffice Associates/Cransoft/DSP/SAP Data Services or similar data migration tools is required. Your role will involve extensive data quality and migration tasks, such as data modeling, data analysis, and conversion planning. Experience in using SAP ADM Platform, including data quality rules, dashboards, and reports, is essential. You should have a strong understanding of SAP ECC modules like SD, MM, FICO, PP, QM, and PM. Hands-on experience with SAP Data Migration tools (SAP Data Services, LSMW, IDoc, SAP ABAP), S/4HANA Migration Cockpit, and Migration Object Modeler is preferred. Excellent communication skills in English are required for this role. As a SYNITI ADM, you should hold a Bachelor's degree in a related field. The job is a full-time position based in Bengaluru, Karnataka. The annual CTC offered for this position ranges from 16 LPA to 19 LPA. The deadline to submit profiles is 03/06/2025, and the expected start date is 09/06/2025. The work schedule is during the day shift, and the work location is in person. If you meet these requirements and are interested in this role, please provide your current CTC, expected CTC, and notice period when applying.,
Posted 2 weeks ago
10.0 - 15.0 years
30 - 45 Lacs
chennai
Work from Office
Position Purpose Design and implement the best practices, annual plans for IT projects. Contribute to the development and implementation of the IT strategy paying particular attention to the Group's guidelines, Service Level Agreements and the 2SIT strategy Responsible for overall delivery of the IT team and explore ways to improve efficiency Manage IT teams, set goals, individual objectives and constantly monitor progress. Implement strategies, oversee collaboration and define success metrics. Exposure to UAT cycle, support activities and managing stakeholders. Responsibilities Direct Responsibilities Strong domain knowledge on Capital Markets with expert insights into Treasury Management, Payments process and its IT applications. Expert knowledge in Clearing, Custody & Settlement for more than one market. Responsible for the overall quality of IT delivery for the managed application. Vigilant and ensure adherence to all Cybersecurity and obsolescence guidelines for the application. Supervise all the projects handled by the team. Ensure the Business Analyst, Developers and Testers work with good collaboration. Stakeholder management by regular communication with project sponsors, clients, external vendors, and other important stakeholders. Track all the expenses and financials and ensure budget is managed well. Evaluate all the projects to ensure their adherence to guidelines, milestones, budget and all governance metrics Manages risks and effectively plan its mitigation. Facilitate meetings to unblock situation or to resolve critical issues. Drive Steering committee and all other governance related actions. Monitor the performance of team members along with their succession, career growth plan etc. Maintain skill matrix and plan trainings on upskilling the team. Take part in user training or conduct user training for new developments Ensures deliverables created as per Quality Management practices followed by the company, or as outlined for the project/release. Work with business analysts/users to understand requirements & help the IT team to develop good quality deliverables. Good hands-on experience on Agile practices acting ScrumMaster or Product owner role. Contributing Responsibilities Communicate ideas and develop strategy through presentations, demonstrations and specifications, supports and develops team members by providing guidance, coaching and knowledge sharing Technical & Behavioral Competencies Experience: 10 to 15 years Skills: Exposure to Capital Markets, Payments & Treasury & Liquidity Management Functional knowledge Exposure to Project Management tools Display leadership skills. Attention to detail, disciplined and reliable. Proactive, confident and high motivation levels. Project Management experience for 5+ years. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Adaptability Transversal Skills: (Please select up to 5 skills) Ability to develop others & improve their skills Analytical Ability Ability to understand, explain and support change Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Principal, Enterprise Architecture at Fiserv, you will be an integral part of the Global Issuer organization, focusing on developing go-to-market solution strategies, handling RFP response activities, and creating new solutions and integrations for large-scale processing environments. Your role will involve identifying technology solutions that align with business requirements, defining solution requirements, and providing specifications for product management and IT delivery. If you enjoy bridging the gap between business needs and technological solutions, this position is ideal for you. Your responsibilities will include providing thought leadership in the sales process, influencing product development strategies, offering business guidance to Product Leaders, and leading complex solutions for RFPs. You will also be required to develop design specifications, maintain in-depth knowledge of company solutions, reduce time to revenue, and implement solutions focusing on reuse and industry standards. Collaboration with various teams such as development, architecture, and business analysts will be crucial in this role. To excel in this position, you should have over 10 years of experience in large-scale IT system development, project management, business analysis, and leadership. Additionally, you should possess at least 5 years of experience in technical support, implementation, or product development with expertise in modern data, software, and cloud practices. Strong communication, presentation, and analytical skills are essential, along with a Bachelor's degree. At Fiserv, we are committed to diversity and inclusion in our workforce. If you are interested in joining our team, please apply using your legal name and submit your resume through our application process. We appreciate your interest in employment with Fiserv and encourage you to avoid fraudulent job postings that are not affiliated with our company.,
Posted 3 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
chennai
Work from Office
Position Purpose Manage IT teams, set goals, individual objectives and constantly monitor progress. Responsible for overall delivery of the IT team and explore ways to improve efficiency Implement strategies, oversee collaboration and define success metrics. Exposure to UAT cycle, support activities and managing stakeholders. Design and implement the best practices, annual plans for IT projects. Responsibilities Direct Responsibilities. Responsible for the overall quality of IT delivery for the managed application. Supervise all projects handled by the team and ensure KPIs are tracked and reported. Ensure the Business Analyst, Developers and Testers work with good collaboration. Good stakeholder management with regular communication with project sponsors, clients, external vendors, and other important stakeholders. Communicate ideas and develop strategy through presentations, demonstrations and specifications, supports and develops team members by providing guidance, coaching and knowledge sharing Evaluate projects to ensure their adherence to guidelines, milestones, budget and governance metrics Manages risks and effectively plan its mitigation. Facilitate meetings to unblock situation or to resolve critical issues. Drive Steering committee and all other governance related actions. Monitor the performance of team members along with their succession, career growth plan etc. Maintain skill matrix and plan trainings on upskilling the team. Ensures deliverables created as per Quality Management practices agreed as outlined for the project/release. Work with business analysts/users to understand requirements & help the IT team to develop good quality deliverables. Technical & Behavioral Competencies Skills: Strong domain knowledge on Capital Markets with expert insights into Payment process and its IT applications. Knowledge on payments domain concepts with experience on any one of Correspondent Banking, Global Banking, European RTGS settlement platforms. Good understanding of SWIFT payment and reporting messages. Experience on implementation of new ISO20022 SWIFT payment message types (Pacs and camt message types) is desired. Experience on Managing projects with Java, Oracle PL/SQL, Angular technologies. Good hands-on experience on Agile practices. Exposure to Project Management tools Attention to detail, disciplined and reliable. Proactive, confident and high motivation levels. Project Management experience for 5+ years.
Posted 3 weeks ago
15.0 - 20.0 years
30 - 35 Lacs
bengaluru
Work from Office
The Director, CX Technology Delivery plays a pivotal role in enabling business growth and productivity through the delivery and operation of customer experience (CX) technology solutions. This leader is responsible for driving offshore delivery operations supporting services across North America (NAM), Latin America (LATAM), Europe-Middle East-Africa (EMEA), and Asia-Pacific (APAC), ensuring consistent performance in line with organizational goals. This role will lead cross-functional engineering and delivery teamsincluding Telecom, Contact Center as a Service (CCaaS), and Business Intelligence (DW/BI) infrastructure specialistsfocusing on scalable, reliable, and innovative solutions for enterprise clients. The Director will also spearhead the development of a global Center of Excellence (CoE) in CX and AI technologies. You will be accountable for translating strategy into execution, overseeing the complete software development lifecycle, and ensuring high standards of delivery excellence across regions and functions. Key Responsibilities: Leadership & Governance Partner with executive stakeholders to execute on plans that align with the companys CX and digital transformation goals. Establish and lead a global Center of Excellence for CX Technology to foster business growth and operational efficiency. Drive global delivery standardization, governance, and best practices across regional teams. Delivery Management & Program Oversight Oversee end-to-end delivery of IT solutions, from design and configuration to deployment, maintenance, and optimization. Ensure delivery excellence and SLAs across multi-region programs, managing budgets, timelines, and quality expectations. Manage and mature Agile/DevOps practices within delivery teams for increased velocity and transparency. Team Leadership & Talent Development Lead, mentor, and grow a high-performing team of IT delivery professionals, including delivery and support engineers. Build an inclusive and collaborative culture focused on continuous learning, performance excellence, and innovation. Champion workforce planning and skills development in emerging technologies, especially CCaaS and AI. Financial & Operational Management Develop and manage departmental budgets, forecasts, and vendor contracts to optimize value delivery and control costs. Monitor and improve KPIs across service delivery, project management, and customer satisfaction metrics. Identify and implement process improvements that enhance efficiency, scalability, and client experience. Stakeholder & Customer Engagement Act as the primary IT delivery liaison for internal and external stakeholders across all regions. Support pre-sales and solutioning activities as a technical advisor in CX-related opportunities. Translate business needs into technical delivery plans that align with commercial and operational goals. Qualifications: Education & Experience Bachelors degree in Information Technology, Computer Science, Engineering, or related field (Masters preferred). 15+ years of progressive IT leadership experience, including at least 3 years in a director or comparable role. Proven track record of delivering large-scale, multi-region IT solutions in Telecom, SaaS, Cloud, and CX technology environments. Experience managing cross-functional global delivery teams and working in matrixed organizational structures. Technical Expertise Strong knowledge of Telecom (Avaya, Cisco), CCaaS platforms (e.g., Genesys, NICE) and AI/ML technologies applied to customer experience. Strong architecture knowledge across cloud (AWS/Azure/Google), DevSecOps, infrastructure as code, data platforms, and integrations. Deep understanding of software development, system integration, cloud architecture, and enterprise data platforms. Familiarity with ITSM frameworks (e.g., ITIL), Agile methodologies, and DevOps practices. Leadership & Business Acumen Demonstrated ability to drive financial performance, strategic alignment, and operational excellence. Skilled at executive-level communication, stakeholder influence, and team leadership. Commercial and industry awareness to make data-driven, strategic decisions that support revenue growth and client satisfaction.
Posted 3 weeks ago
12.0 - 19.0 years
15 - 30 Lacs
hyderabad
Hybrid
Technology Consulting Title: Senior Manager II, IT Delivery EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, youll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity The role provides the strategic direction, oversees and leads a team of technical support staff who design, develop, test, implement and monitor software and tools. Acts as a subject matter expert and thought leader, and manages the implementation of divisional products. Leads the evaluation and selection of IT vendor products. Partners with leaders to strategize and effectively shape IT demand that will deliver business impact. The role also oversees the planning, execution, and delivery of IT projects to ensure alignment with strategic goals, develops comprehensive project plans, manages budgets, and allocates resources efficiently. It involves leading cross-functional teams, mitigating risks, enhancing cybersecurity frameworks, and monitoring project performance to ensure timely, high-quality deliverables. Additionally, the role manages vendor relationships and third-party service providers to ensure successful project outcomes. Your key responsibilities Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Provides full strategic ownership for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops and implements environmental requirements for each project. Develops and implements staffing and operational plans. Effectively leverages various staffing options and manages a global workforce. Develops and implements short and long term department goals and ensures alignment with the overall strategy. Monitors service delivery metrics and overall performance. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement and implements appropriate strategies and technologies for building products and delivering services. Leads quality initiatives to improve the delivery of service levels. Plans, develops, and executes short and long-range goals to ensure divisional success. Develops and maintains relationships with key stakeholders to provide long-term collaborations and deliver successful business outcomes. Reviews expenses and ensures department operates within budgetary guidelines. Leads the strategy and execution to build, buy, and integrate business technology solutions. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements. Participates in special projects and performs other duties as assigned. Oversees the planning, execution, and delivery of IT projects, ensuring alignment with the organization's business objectives and strategic goals. Develops comprehensive project plans, sets timelines, allocates resources efficiently, and manages budgets to ensure successful project delivery. Leads cross-functional teams, fostering collaboration and effectively communicating project progress and updates to stakeholders. Identifies potential risks throughout the project lifecycle and implements strategies to mitigate them, ensuring smooth project delivery. Enhances cybersecurity frameworks by integrating advanced security measures and best practices into IT projects to safeguard company data and assets. Monitors and evaluates project performance against goals, adjusting plans as necessary to maintain alignment with business priorities. Manages vendor relationships and third-party service providers, ensuring timely and quality deliverables within project scope. Skills and attributes for success A team player with strong analytical, communication and interpersonal skills Constantly updating yourself about new technologies in the market A winning personality and the ability to become a trusted advisor to the stakeholders To qualify for the role, you must have Minimum 12 years of experience in IT delivery, project management, or technology leadership roles, with expertise in software implementation and team management. Bachelor’s degree (B.E./B.Tech) in Computer Science, Information Technology, or related field; Master’s degree in Technology, Business Administration, or equivalent preferred. Proven experience in IT project planning, software development lifecycle (SDLC), and enterprise software delivery. Strong knowledge in vendor management, risk mitigation, and budget control. Experience in cybersecurity principles and integrating security best practices into IT solutions. Strong communication and leadership skills for managing cross-functional teams and external vendors. Ideally, you’ll also have Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) What we look for Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values. What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now.
Posted 3 weeks ago
2.0 - 3.0 years
11 - 16 Lacs
pune
Work from Office
About This Role. This job represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. The ideal candidate must be able to work collaboratively with multiple development teams. This position serves as the day-to-day decision maker and provides continual business guidance for the execution team. The candidate will work with the business and IT delivery teams to identify and mitigate risks to include business operational risks; escalate issues; and develop and recommend appropriate solutions. Youll make a difference by: Assisting in building and maintaining the product functionality backlog. Authenticating technical integration across multiple enterprise software systems. Elaborating user stories for implementation, working with Senior Product Owners across to ensure alignment towards the vision. Ensuring that the Product Backlog is constantly prioritized to secure delivery of maximum business value. Participate in team planning meetings and exercising availability to provide advice, clarification, and guidance during the execution of each Sprint, working alongside engineering teams. Demonstrating complete product functionality to the internal stakeholders at the completion of each Sprint. Youll win us over by: Having An engineering degree B.E/B.Tech/MCA/M.Tech/M.Sc with good academic record. Having atleast 2-3 years of product ownership experience in a product-based development organization. Having Ability to envision solutions to business problems and align solutions to product roadmap. Product Owner Certification will be a plus. What Youll Gain: Collaborate with global product teams with 20+ years of technical excellence. Work in a disciplined SAFe Agile environment that values both delivery and work-life balance. Make meaningful contributions to product success in a transparent and empowering culture. Build scalable platforms that support sophisticated modular applications.This role, based in Pune, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future.
Posted 3 weeks ago
6.0 - 11.0 years
15 - 20 Lacs
bengaluru
Work from Office
About the job Job Title: Tech Delivery Manager / Workforce Strategy & Planning Manager Location: Bangalore (On-Site) Job Type: Full time Working Hours: 09:30 AM to 6:30 PM IST (Mon- Fri) 5 Days working only. (Day Shift) Job Description: We are seeking a Workforce Strategy & Planning Manager to lead our IT operations workforce planning, forecasting, and resource alignment efforts. This role is ideal for professionals with deep expertise in Workforce Management (WFM) and technical program oversight , particularly those who have built and scaled ( 50-100 member delivery teams .) Key Responsibilities: Workforce Forecasting & Scheduling: Develop accurate staffing forecasts based on historical trends, business cycles, and project pipeline. Align staffing strategies with business and operational goals. Client Interaction & Talent Positioning: Engage with clients to gather resource requirements and provide workforce solutions that meet their technical and business needs. Proactively position the right talent before client demand peaks. Understanding of IT Skills & Project Needs: Demonstrate strong understanding of IT technical roles, skills, and domain knowledge. Map resource capabilities to project and domain-specific requirements. Data Analysis & Reporting: Utilize Excel, dashboards, and WFM tools to generate reports and actionable insights that support proactive workforce planning. Real-Time Workforce Monitoring: Monitor staffing levels, project allocations, and real-time operational dashboards to ensure smooth delivery and service continuity. Team Leadership & Scaling: Plan and execute team scaling strategies, managing growth from inception to full productivity for teams ranging from 50 to 100+ members. Collaboration with Recruitment Teams: Work closely with IT recruiters to fulfill workforce demand, ensuring timely onboarding of quality talent. Extensive experience working with IT recruitment teams is highly preferred. Key Skills & Qualifications: 6-12 years of experience in Workforce Management (WFM), IT Resource Planning , or Program/Project Management within the IT services domain. Demonstrated experience working closely with clients , understanding their resourcing requirements, and proactively fulfilling needs. Proven ability to build and manage mid- to large-sized technical teams (50100+) . Solid grasp of IT technical skills , project lifecycles, and delivery models across domains (e.g., application development, infrastructure, cloud). Proficiency with Excel , WFM platforms (e.g., NICE, Kronos, Aspect), and BI/dashboard tools. Strong stakeholder communication and cross-functional collaboration capabilities. Looking forward to hearing from you!
Posted 3 weeks ago
6.0 - 11.0 years
15 - 20 Lacs
bengaluru
Work from Office
About the job Job Title: Tech Delivery Manager / Workforce Strategy & Planning Manager Location: Bangalore (On-Site) Job Type: Full time Working Hours: 09:30 AM to 6:30 PM IST (Mon- Fri) 5 Days working only. (Day Shift) Job Description: We are seeking a Workforce Strategy & Planning Manager to lead our IT operations workforce planning, forecasting, and resource alignment efforts. This role is ideal for professionals with deep expertise in Workforce Management (WFM) and technical program oversight , particularly those who have built and scaled ( 50-100 member delivery teams .) Key Responsibilities: Workforce Forecasting & Scheduling: Develop accurate staffing forecasts based on historical trends, business cycles, and project pipeline. Align staffing strategies with business and operational goals. Client Interaction & Talent Positioning: Engage with clients to gather resource requirements and provide workforce solutions that meet their technical and business needs. Proactively position the right talent before client demand peaks. Understanding of IT Skills & Project Needs: Demonstrate strong understanding of IT technical roles, skills, and domain knowledge. Map resource capabilities to project and domain-specific requirements. Data Analysis & Reporting: Utilize Excel, dashboards, and WFM tools to generate reports and actionable insights that support proactive workforce planning. Real-Time Workforce Monitoring: Monitor staffing levels, project allocations, and real-time operational dashboards to ensure smooth delivery and service continuity. Team Leadership & Scaling: Plan and execute team scaling strategies, managing growth from inception to full productivity for teams ranging from 50 to 100+ members. Collaboration with Recruitment Teams: Work closely with IT recruiters to fulfill workforce demand, ensuring timely onboarding of quality talent. Extensive experience working with IT recruitment teams is highly preferred. Key Skills & Qualifications: 6-12 years of experience in Workforce Management (WFM), IT Resource Planning , or Program/Project Management within the IT services domain. Demonstrated experience working closely with clients , understanding their resourcing requirements, and proactively fulfilling needs. Proven ability to build and manage mid- to large-sized technical teams (50100+) . Solid grasp of IT technical skills , project lifecycles, and delivery models across domains (e.g., application development, infrastructure, cloud). Proficiency with Excel , WFM platforms (e.g., NICE, Kronos, Aspect), and BI/dashboard tools. Strong stakeholder communication and cross-functional collaboration capabilities. Looking forward to hearing from you!
Posted 3 weeks ago
5.0 - 10.0 years
11 - 16 Lacs
pune
Work from Office
About The Role : Job Title: Lead Business Functional Analyst Corporate TitleAVP LocationPune, India Role Description HR IT, a global technology group of Deutsche Banks technology organization, is responsible to provide IT services for the Global HR Function for DB. The role is a part of the HR-IT technology landscape to work in the Talent Value Stream. Candidate will work as a Workday SME for the value stream and will be working in Agile Philosophy. Applicant will be a member of cross-functional IT delivery team that includes business analysts, developers and testers. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Serve as the Teams subject matter expert for all things related to the Workday Recruiting and onboarding, Succession Planning, Core HCM, Career Development Work with business stakeholders to deliver value through the delivery of high quality software within an agile development lifecycle. Work with stakeholders on requirements and participate in backlog refining sessions Work with the team on functional and non-functional requirements, technical analysis and design. Be a champion of existing and upcoming Workday features and capabilities. Understand the active business process in the existing environment and Improve the process to simplify the UI experience by leveraging Workday Extend technologies Create, design and maintain Workday reports, dashboards, and calculated fields based on use cases Design and build both inbound and outbound integrations in various segments of the Workday system and work with Core Connector, Cloud Connector, EIB, Report Designer, Workday Studio, Data Conversions loads Your skills and experience Must Have: Strong HR domain experience working in IT teams. Experience implementing on premise or cloud (preferred) HR solution like Workday, Success Factors, Oracle Fusion or Peoplesoft. Hands on experience configuring and implementing Workday Recruitment, Onboarding, Performance management and career development, Talent Optimization, skills, Succession Planning, Core HCM. Analytical approach to solving problems including understanding system interdependencies. Have an explorer mindset. Must demonstrate a sense of urgency and ownership to drive issues and tasks to completion. 5+ years HR technology experience. 10+ years overall experience. Must have experience with Agile and Integration Solution Development Experience in working/partnering with senior leadership team is a must, strong team player Ability to work at the global level in a cross-cultural and diverse operating environment Result-orientated and able to deliver under tight timelines Ability to successfully resolve conflicts in a globally matrix-driven organization Excellent communication and collaboration skills are essential Ability to handle and prioritize multiple, simultaneous tasks Good to have: Fundamentals in Workday Extend, Workday Studio, RAAS-based integrations, Calculated fields How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
At EY, you will have the opportunity to shape a career that is as unique as you are, supported by a global network, inclusive culture, and cutting-edge technology to empower you to reach your full potential. Your distinctive voice and perspective are essential in contributing to EY's continuous improvement. Join us in creating an exceptional experience for yourself while working towards a better working world for all. As a Manager I in IT Delivery at EY, you will be a part of the Technology Consulting team, a global leader in assurance, tax, transaction, and advisory services. Technology plays a pivotal role in EY's operations and client services, driving innovation within the organization. Client Technology at EY is committed to leveraging technology and innovation to drive growth and solve complex business challenges for clients. Your role within Client Technology will involve collaborating with technologists and industry experts to merge EY's industry knowledge and inventive ideas with cutting-edge platforms and technical expertise. You will play a key role in integrating emerging technologies such as AI and Data Analytics into various aspects of EY's operations, providing you with growth opportunities, learning experiences, and the chance to make a significant impact. Your responsibilities will include overseeing a team of technical support staff, managing software development processes, evaluating IT vendor products, and strategizing with leaders to align IT initiatives with business objectives. You will lead end-to-end IT project planning and execution, ensuring timely delivery of IT initiatives, risk mitigation, and maintaining vendor relationships for successful project outcomes. Key Responsibilities: - Hiring, evaluating, and supervising team members - Delivering software releases and managing IT vendor products - Developing and implementing staffing and operational plans - Leading quality initiatives and driving service level improvements - Participating in budget planning and management - Ensuring compliance with IT and information security policies - Managing end-to-end IT project planning and execution - Identifying and mitigating project risks - Managing relationships with external vendors and service providers Skills And Attributes: - Strong analytical, communication, and interpersonal skills - Proactive in staying updated on new technologies - Ability to build trust with stakeholders Qualifications: - Minimum 8+ years of experience in IT delivery, project management, or technology leadership roles - Bachelor's degree in Computer Science or related field; Master's degree preferred - Proficiency in IT project planning, SDLC methodologies, and enterprise software delivery - Experience in vendor management, risk mitigation, and budget control - Understanding of cybersecurity principles EY offers a competitive remuneration package, comprehensive Total Rewards package, flexible working arrangements, career development opportunities, and a supportive work environment. Join us in building a better working world, where you can contribute to creating long-term value for clients, people, and society while upholding trust in the capital markets.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Transformation Delivery practice at EY provides a rewarding career opportunity, targeted towards becoming a professional in complex business, technology, and infrastructure transformation, not simply being a generalist. If you have a passion for rallying together to solve the most complex challenges in today's marketplace, come join our dynamic TD&E team! Our clients are seeking and hiring a new type of Transformation Delivery expert - one who provides strategic guidance but is also deeply embedded in the delivery and success of their programs. Traditional suppliers, such as strategy houses, systems integrators, and engineering project management consultants, cannot provide the complete service our clients now demand. Our insights and capabilities across all portfolio levels in planning, analysis, and delivery are integrated into our core offerings, exemplifying our unique viewpoint over traditional program management. We also offer services that focus on bridging the gap between execution and strategy primarily by designing and implementing frameworks and solutions that allow companies to make data-driven decisions to optimize and manage portfolios and programs/projects. With digital transformations being a focus of EY, we have incorporated technology into our processes, automating manual work and enabling us to provide greater insights and value to our clients. As a Transformation Delivery Manager, you will work with our clients to design and establish large-scale transformations, Program Management Office (PMO) processes, and Project Portfolio Management solutions to effectively manage high-profile, complex programs by applying proven EY frameworks and methodologies based on industry-recognized global standards. You will collaborate with the IT delivery team to lead the program, working with the Technology Solutions team to leverage technology for process support in the overall solution design. Additionally, you will work with engagement leadership to design and establish core processes while leading a delivery team in planning, budgeting, controlling, and executing complex programs and PMO offices. Key responsibilities include: - Assessments and Process Design - Capability Roadmap Development and execution - Delivery and Operating model - IT PMO Setup & Operations To qualify for the role, you must have a bachelor's degree (BE - B. Tech / MCA) and a minimum of 7-10 years of related work experience; or a post-graduate degree (MBA/PGDBM) and a minimum of 6 years of related work experience. You should have approximately 5+ years of experience in delivering large-scale, complex programs and multi-competency projects across multiple distributed delivery locations, with full accountability for providing consulting services in at least one of the following areas: PMO/EPMO design and setup, program roadmapping, resource and capacity management, program execution, and budget management. Additionally, you should have excellent stakeholder management skills, with experience in engaging and managing strategic-level stakeholders and be flexible to work in US and UK time zones. Good to have skills include understanding of Agile Methodologies, business analysis skills, end-to-end ERP implementation, knowledge of trending Project Management tools (e.g. MS Project Online/Clarity PPM/Primavera), and potential certifications like PMP, Six Sigma, Scrum, Agile SAFe. Experience supporting and participating in pursuit efforts and understanding of client procurement processes is also beneficial. We look for individuals who can develop and implement creative solutions to challenging problems, work well with teams, and have an entrepreneurial spirit. Working at EY offers support, coaching, and feedback from engaging colleagues, opportunities to develop new skills and progress your career, and freedom and flexibility to handle your role in a way that's right for you. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Join us in building a better working world.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Transformation Delivery practice at EY provides a rewarding career opportunity, targeted toward becoming a professional in complex business, technology, and infrastructure transformation, not simply being a generalist. If you have a passion for rallying together to solve the most complex challenges in today's marketplace, come join our dynamic TD&E team! Our clients are seeking and hiring a new type of Transformation Delivery expert - one who provides strategic guidance but is also deeply embedded in the delivery and success of their programs. Traditional suppliers, such as strategy houses, systems integrators, and engineering project management consultants, cannot provide the complete service our clients now demand. Our insights and capabilities across all portfolio levels in planning, analysis, and delivery are integrated into our core offerings, and this exemplifies our unique viewpoint over traditional program management. We also offer services that focus on "bridging the gap between execution and strategy primarily by designing and implementing frameworks and solutions that allow companies to make data-driven decisions to optimize and manage portfolios and programs/projects. With digital transformations being a focus of EY, we have incorporated technology into our processes, automating manual work and enabling us to provide greater insights and value to our clients. Your key responsibilities A successful Transformation Delivery Manager will work with our clients to design and establish large-scale transformations, Program Management Office (PMO) processes, and Project Portfolio Management solutions to effectively manage high-profile, complex programs by applying proven EY frameworks and methodologies based on industry-recognized global standards. Collaborate with the IT delivery team to lead the program, working with the Technology Solutions team to leverage technology for process support in the overall solution design. You will work with engagement leadership to design and establish core processes while leading a delivery team in planning, budgeting, controlling, and executing complex programs and PMO offices. In your role, you will gain valuable insights and help drive strategic conversations with key stakeholders. Key deliverables that you will work on are: - Assessments and Process Design - Capability Roadmap Development and execution - Delivery and Operating model - IT PMO Setup & Operations Responsibilities, Skills, and Attributes for success - Excellent communication and presentation skills and be able to express yourself effectively, by breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels - Team player that collaborates well in a group setting to quickly and effectively accomplish tasks - Flexibility in embracing and adapting to change - Be able to strive in ambiguous environments and use analytical and creative thinking to find and develop innovative solutions to complex problems. - Foster an innovative and inclusive team-oriented work environment and demonstrate leadership by playing an active role in counseling and mentoring junior consultants within the organization - Possess good business acumen and remain current on new developments in consulting capabilities and industry trends - Demonstrate in-depth technical expertise and professional knowledge by understanding current and emerging technologies and platforms and provide relevant recommendations to clients. Develop and maintain long-term client relationships and networks - Develop and maintain relationships with team members across EY practices to serve client needs - Cultivate and participate in business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. - Support planning activities for large, complex client programs - Own tracking activities for key milestones and deliverables to ensure the project stays on track according to plan - Develop key reports and communicate relevant client insights To qualify for the role, you must have - A bachelor's degree (BE - B. Tech / MCA) and a minimum of 7-10 years of related work experience; or a post-graduate degree (MBA/PGDBM) and a minimum of 6 years of related work experience - Approximately 5+ years of experience in delivering large-scale, complex programs and multi-competency projects across multiple distributed delivery locations, with full accountability for providing consulting services in at least one of the following areas: - PMO/EPMO design and setup, program road mapping, resource and capacity management, program execution, and budget management. - PMO maturity assessment, PMO Setup & Operations - End-to-End Portfolio Management implementation - intake and demand management, portfolio prioritization, portfolio selection, financial management - Managing large transformations - Excellent stakeholder management skills, with experience in engaging and managing strategic-level stakeholders - Demonstrated excellent oral and written communication skills - Flexible to work in US and UK time zones - Strong knowledge of Microsoft Office (Excel, PowerPoint, Word) - Knowledge of trending Project Management tools (e.g. MS Project Online/Clarity PPM/ Primavera) - One or more relevant Sector exp (Pharma/ Healthcare/Lifesciences, CPR, P&U, Insurance, WAM) Good to have - Understanding of Agile Methodologies - Business analysis skills - End-to-End ERP implementation - Knowledge of Power BI, Power Apps Tableau, Jira, Azure DevOps (ADO) - Potential certifications include: PMP, Six Sigma, Scrum, Agile SAFe. - Experience supporting and participating in pursuit efforts. Experience with the end-to-end RFP process (RFP, Response, Proposal, Client Presentation, SOW and Execution) and understanding of client procurement processes What we look for We look for people who can develop and implement creative solutions to challenging problems and work well with teams to accomplish it. We look for people with an entrepreneurial spirit: innovative by nature, always creating new approaches, products, services, and technologies. Helping clients solve tough problems and implement solutions requires strong intellectual abilities and rigor as well as a practical sense of what works and what does not. We seek people who strive to lead themselves, their teams, and their communities, and who can foster effective teamwork to drive results. Is this you What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Additionally, you will be part of an interdisciplinary environment that emphasizes high-quality delivery and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - Freedom and flexibility to handle your role in a way that's right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
15.0 - 20.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Position Overview The Director, CX Technology Delivery plays a pivotal role in enabling business growth and productivity through the delivery and operation of customer experience (CX) technology solutions. This leader is responsible for driving offshore delivery operations supporting services across North America (NAM), Latin America (LATAM), Europe-Middle East-Africa (EMEA), and Asia-Pacific (APAC), ensuring consistent performance in line with organizational goals. This role will lead cross-functional engineering and delivery teams\u2014including Telecom, Contact Center as a Service (CCaaS), and Business Intelligence (DW/BI) infrastructure specialists\u2014focusing on scalable, reliable, and innovative solutions for enterprise clients. The Director will also spearhead the development of a global Center of Excellence (CoE) in CX and AI technologies. You will be accountable for translating strategy into execution, overseeing the complete software development lifecycle, and ensuring high standards of delivery excellence across regions and functions. Key Responsibilities: Leadership & Governance Partner with executive stakeholders to execute on plans that align with the company\u2019s CX and digital transformation goals. Establish and lead a global Center of Excellence for CX Technology to foster business growth and operational efficiency. Drive global delivery standardization, governance, and best practices across regional teams. Delivery Management & Program Oversight Oversee end-to-end delivery of IT solutions, from design and configuration to deployment, maintenance, and optimization. Ensure delivery excellence and SLAs across multi-region programs, managing budgets, timelines, and quality expectations. Manage and mature Agile/DevOps practices within delivery teams for increased velocity and transparency. Team Leadership & Talent Development Lead, mentor, and grow a high-performing team of IT delivery professionals, including delivery and support engineers. Build an inclusive and collaborative culture focused on continuous learning, performance excellence, and innovation. Champion workforce planning and skills development in emerging technologies, especially CCaaS and AI. Financial & Operational Management Develop and manage departmental budgets, forecasts, and vendor contracts to optimize value delivery and control costs. Monitor and improve KPIs across service delivery, project management, and customer satisfaction metrics. Identify and implement process improvements that enhance efficiency, scalability, and client experience. Stakeholder & Customer Engagement Act as the primary IT delivery liaison for internal and external stakeholders across all regions. Support pre-sales and solutioning activities as a technical advisor in CX-related opportunities. Translate business needs into technical delivery plans that align with commercial and operational goals. Qualifications: Education & Experience Bachelor\u2019s degree in Information Technology, Computer Science, Engineering, or related field (Master\u2019s preferred). 15+ years of progressive IT leadership experience, including at least 3 years in a director or comparable role. Proven track record of delivering large-scale, multi-region IT solutions in Telecom, SaaS, Cloud, and CX technology environments. Experience managing cross-functional global delivery teams and working in matrixed organizational structures. Technical Expertise Strong knowledge of Telecom (Avaya, Cisco), CCaaS platforms (e.g., Genesys, NICE) and AI/ML technologies applied to customer experience. Strong architecture knowledge across cloud (AWS/Azure/Google), DevSecOps, infrastructure as code, data platforms, and integrations. Deep understanding of software development, system integration, cloud architecture, and enterprise data platforms. Familiarity with ITSM frameworks (e.g., ITIL), Agile methodologies, and DevOps practices. Leadership & Business Acumen Demonstrated ability to drive financial performance, strategic alignment, and operational excellence. Skilled at executive-level communication, stakeholder influence, and team leadership. Commercial and industry awareness to make data-driven, strategic decisions that support revenue growth and client satisfaction.
Posted 1 month ago
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