Manager-Dispatch & Logistics

Job Title: Manager
Location: Gurgaon 122004
Department: Dispatch & Logistics
Reports To: Plant Head
Employment Type: Full-Time

Job Summary:

We are seeking a proactive and experienced Manager to lead our dispatch & Logistics team also supervise workers. This role is responsible for managing the timely, accurate, and safe delivery of goods(furniture/lights/Marbel), coordinating with internal departments, and ensuring optimal use of manpower and logistics resources. A hands-on leader who can manage teams and dispatch schedules effectively is essential for this position.

Key Responsibilities: Dispatch Operations:

• Plan and execute daily dispatch schedules in coordination with production, sales, and service departments.
• Oversee the loading and unloading of goods to ensure accuracy and safety
• Maintain up-to-date records of outgoing shipments, delivery notes, invoices, and transport documentation
• Ensure vehicles are dispatched on time and loaded according to delivery routes

Team Leadership:

• Lead, supervise, and coordinate a team of dispatch workers, drivers, and helpers
• Assign daily tasks and monitor team performance to ensure efficiency
• Conduct briefings, provide training, and enforce safety protocols and company policies
• Maintain discipline and resolve any issues within the dispatch team

Process & Efficiency:

• Optimize dispatch routes and schedules to reduce delivery time and fuel costs
• Monitor vehicle utilization and ensure maintenance schedules are followed
• Work with third-party logistics or transport vendors when required
• Ensure proper documentation and timely reporting to management

Compliance & Reporting:

• Ensure all dispatches comply with company policies, quality standards, and government regulations (e.g., E-way bills, GST compliance)
• Prepare and submit dispatch reports, team attendance, and incident logs to the management regularly

Qualifications & Skills:

• Bachelor’s degree or Diploma in Logistics, Supply Chain, Operations, or relevant field
• 7+ years of experience in dispatch/logistics operations with team-handling experience
• Strong leadership and team management skills
• Working knowledge of dispatch software, Excel, and ERP systems (preferred)
• Ability to multitask, work under pressure, and resolve operational issues quickly
• Excellent communication and coordination skills

Preferred Experience:

• Background in furniture, manufacturing, retail logistics, or warehouse operations
• Familiarity with handling large and delicate goods like furniture or appliances
• Experience managing transport vendors and local delivery routes

Working Conditions:

• On-site role at warehouse/showroom/dispatch point
• May involve early hours, weekends, or extended shifts based on dispatch needs
• Physical supervision of loading/unloading and team coordination

Compensation & Benefits:

• Competitive salary based on experience
• Incentives for performance and timely dispatch
• Provident Fund, ESIC, and other statutory benefits
• Growth opportunities within the company

Job Type: Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Experience:

• Dispatching: 4 years (Required)

Location:

• Gurugram, Haryana (Required)

Work Location: In person