Manager, Delivery Management

As passionate about our people as we are about our mission.

What We’re All About

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Delivery Manager

Key Responsibilities:

• Lead and empower a team of

  Implementation Engineers

  to deliver high-quality deliverables using

  Agile Methodology

  .
• Build and cultivate high-performance teams that exceed expectations and set new standards.
• Champion quality assurance by setting checkpoints and driving timely, accurate delivery.
• Track and optimize key performance metrics to improve efficiency and outcomes.
• Drive best practices and innovation within the team, implementing

  automation

  to enhance processes.
• Collaborate closely with

  Delivery Managers, Project Managers, Product, Development

  and

  IT teams

  to provide technical support and resources for seamless project execution.
• Engage with stakeholders across Q2 to ensure alignment and success of team goals.
• Analyse project metrics and lead initiatives aligned with Q2’s strategic direction.
• Ensure all security, availability, confidentiality, and privacy standards are met.

What You’ll Bring:

• Typically requires a Bachelor’s degree in Computer Science and a minimum of 10 years of related experience; or an advanced degree with 7+ years of experience.
• Typically requires 2-3 years managing and developing employees.
• Strong knowledge of

  MS SQL, DB Design,

  and

  TSQL query language

  related to enterprise software configuration, installation, and debugging.
• Proven experience building, mentoring and motivating high-performance teams.
• Excellent written and oral communication skills with the ability to interface effectively at all levels.
• A calm, diplomatic approach to problem-solving, especially under pressure.
• Strong organisational skills, attention to detail and the ability to prioritise in a fast-paced environment.
• Familiarity with

  enterprise software deployment architecture

  and

  Agile methodologies

  .
• Background in Financial Services and enterprise software is a plus.
• A knack for identifying and implementing automation solutions to drive efficiency.

If you’re excited about leading a team in a high-impact role, innovating processes and contributing to Q2’s mission of empowering financial institutions, we’d love to hear from you!

Join Q2 as a Delivery Manager and Lead the Future of Digital Banking Implementation!

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back To The Community

Q2 Community page.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.