Manager Customer Financial Services

As a Manager of the MEISA Ship-To-Collect Team at FedEx, you will play a crucial role in supporting the MEISA organization and the largest customers in matters related to cash application, invoice disputes, and collections. Your responsibilities will include managing a team of operational and/or clerical employees and supervisors, providing day-to-day performance monitoring and development discussions, handling employee-related administration, and supporting disciplinary actions when necessary. - Manage the MEISA Ship-To-Collect Team and provide day-to-day management to operational and/or clerical employees and supervisors - Support the MEISA organization and largest customers in cash application, invoice disputes, and collections - Conduct performance monitoring, development discussions, and employee-related administration - Handle initial/informal disciplinary action activities and contract management for contractors Qualifications Required: - Minimum of 10 years of relevant experience with 5 years in a managerial role, preferably in the logistics/transportation industry or multinational companies - Experience in Order-to-Cash (OTC) and Ship-To-Collect (STC) processes - Skills required: Accuracy & Attention to Detail, Microsoft Office & PC Skills, Numerical Skills, Team Management, Negotiation, Risk Management, Budget and Resource Management, Cross-functional Team Management, Project Management, Problem Solving, Decision Making, Training and Development, Business Analytics, Process and Compliance, Strategic Planning, Leadership, Written & Verbal Communication Skills - Language Requirement: Proficiency in English (Note: The Job Description does not include any specific details about the company beyond the provided information.),