Manager Business Process Excellence & Assurance

4 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Manager – Business Process Excellence & Assurance

Role Purpose

To lead NxtWave’s Business Process Excellence & Assurance function - driving operational excellence, execution discipline and continuous improvement across the organisation. The role focuses on building data-led, scalable and efficient business processes that enable consistent delivery and sustained growth.


About the Rol

strategic hands-on leade

operations, data, quality assurance and problem-solving

.You’ll collaborate closely with business heads, ensure every initiative is tracked to closure and build systems that make NxtWave’s scale story structured, efficient and sustainable


.Key Responsibiliti

esTeam Leadership & Delivery Manageme

  • ntLead, coach and expand a team of Business Process Excellence & Assurance Specialist
  • s.Define quarterly project roadmaps and ensure timely completion of all assigned initiative
  • s.Maintain high standards of analytical rigour, report quality and stakeholder communicatio

n.Process Review & Optimizati

  • onOversee process reviews across Sales, Product Delivery, Marketing, HR and Support team
  • s.Identify improvement opportunities, design better workflows and ensure consistent execution across function
  • s.Drive closure of improvement actions and ensure measurable impact post-implementatio

n.Data Analysis & Insight Generati

  • onUse business data to identify performance gaps, delays or inefficiencie
  • s.Translate findings into simple, insight-driven reports for leadershi
  • p.Build dashboards that track process health, performance trends and improvement metric

s.Cross-Functional Collaborati

  • onWork closely with business heads and function leads to align priorities and track outcome
  • s.Represent the team in leadership reviews and ensure all agreed actions are execute
  • d.Document learnings and build standard operating frameworks for repeatable succes


s.What We’re Looking F

or:Experience & Backgro

  • und4+ years of experience

    in Process Excellence, Business Operations or Strategy & Performa

    nce rol
  • es.Minimum 2 years leading teams or cross-functional projec
  • ts.Prior experience

    in EdTech or Service Operati

    ons preferr

ed.Analytical & Technical Ski

  • llsStrong command of data analysis tools (Excel/Sheets; exposure to SQL or BI tools is a plu
  • s).Ability to draw insights from data and link them to business decisio
  • ns.Familiarity with process design and improvement framewor

ks.Leadership & Execution Ski

  • llsProven ability to translate strategy into executi
  • on.Strong project management and stakeholder handling capabiliti
  • es.Track record of driving change through structured thinking and collaborati

on.Mindset & Growth Orientat

  • ionDetail-oriented, structured and outcome-driv
  • en.Comfortable navigating dynamic, fast-scaling environmen
  • ts.Enthusiastic about leveragi

    ng AI and automati

    ons to make processes smarter and fast

er.Communicat

  • ionExcellent presentation and storytelling skills - able to simplify data and influence decisio


ns.Work Prof

  • ile:Working D

    ays: 5 days (Mon -
  • Fri)Work M

    ode: Work-from-Office, Hyder
  • abadCompensat

    ion: As per industry stand



ards

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