Manager-Automation, Transformation & Business Excellence

Job Summary:

We are seeking a proactive and strategic Automation, Transformation & Business Excellence Manager to lead automation initiatives and drive business process improvements. The role focuses on leveraging technology and best practices to optimize operations, enhance quality, and deliver superior client outcomes. The ideal candidate will combine strong technical knowledge with business acumen and change management skills to enable successful transformation and operational excellence.

Key Responsibilities:

• Lead end-to-end automation projects using RPA, AI, and other digital tools to streamline international accounting processes.
• Develop and execute transformation strategies aligned with business objectives to improve efficiency and scalability.
• Collaborate with cross-functional teams (Finance, Tax, Audit, Operations, IT) to identify automation and process improvement opportunities.
• Implement continuous improvement methodologies such as Lean, Six Sigma, or Agile to drive operational excellence.
• Define, monitor, and report on KPIs to assess the effectiveness of automation and transformation initiatives.
• Manage stakeholder communication and change management to ensure smooth adoption of new processes and systems.
• Conduct process mapping, root cause analysis, and gap assessments to support business excellence projects.
• Ensure compliance with internal policies and regulatory standards during implementation of transformation activities.
• Coordinate with vendors and manage third-party automation tools and services.
• Provide regular updates and presentations to senior management on project progress and business impact.
  

Required Qualifications & Skills:

• Bachelors degree in Business Administration, Finance, Information Technology, or related field; MBA or relevant certifications (Lean Six Sigma, PMP, CBPA) preferred.
• Minimum 7 years experience in automation, transformation, or business excellence roles within an international accounts or KPO environment.
• Strong understanding of international accounting standards and global business processes.
• Hands-on experience with automation platforms such as UiPath, Blue Prism, Automation Anywhere, or equivalent.
• Excellent analytical, project management, and problem-solving skills.
• Strong communication, leadership, and stakeholder management abilities.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
  

What We Offer:

• Opportunity to lead cutting-edge automation and transformation projects impacting global accounts.
• Exposure to advanced technologies and global client operations.
• Supportive and growth-focused work culture.
• Competitive salary and comprehensive benefits.