Work from Office
Full Time
At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment
Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovationIn this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Customer master, vendor master or product master domain within SAP MDM process. Reports typically comprising of first line managers and supervisors.
• Fully responsible for all master data objects in respective scope of materials, sales organization and pricing. Their customer and Vendor and need to be added based on their role.
• Execute day to day Master data management activities• Act as the SME in the Master data management activities• Train and mentor other team members to ensure seamless delivery• Ensure data quality for deliverable is met and all metrics adhered• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues• Assist & Train resources involved in the data collection process, Develop procedure/business rules for data collection• Perform Regression Testing or Change Request Testing, Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. of errors, lead time violation, etc) & Data Quality Key performance indicators.• Support the business unit team for expediting the master-data creation of fast track projects.• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met• Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation• Propose opportunities for improvement of Master Data Quality• Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master• Leading Master data management processes related to the creation, maintenance, and quality of all master and reference data• Owning the data requirements for the implementation and turnovers to external teams• Maintenance and completeness check for all Material Master Data in co-ordination with CD team, Marketing, Sales, Customer Service, Finance and Demand Planning.• Serving as the strategic point of reference for data within business as principal voice of contact for data quality• Training & Onboarding of pertinent teams.• Guiding and leading cross-functional teams in implementation of data• Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies• Developing and improving business processes through tools, metrics to enable decision making• Good analytical skills, propose process improvement plans• Quality improvement is expected• Knowledge on SAP ERPs and workflow systems
• Bachelor’s degree
• Strong financial analytical skills and problem-solving skills.• Proven work experience as a Sr Team member, Subject matter Expert or Associate business analyst • Effective communicate in writing and verbally to client.• Experience in balancing customer facing role and work assessments.• Self-starter and have analytical, problem solving skills
Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.
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