M1/M2- Analyst/ Senior Analyst

About Us

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Key Responsibilities

• Create and manage customer master records in ERP systems
• Set up new projects and contracts based on deal reviews and SoWs/Contracts
• Amend contracts according to change orders
• Update or modify revenue budgets and TCVs as specified in SoWs or change orders
• Review contracts for compliance and accuracy
• Assign and reallocate resources as required
• Communicate with onshore operations teams and PMs for project updates and corrections
• Monitor missing and unapproved time sheets and distribute related reports
• Maintain documentation for client-specific exceptions
• Process time and expense corrections upon request
• Well-versed on T&M, FP, and RR project concepts
• Adjust bill rates and perform pricing or repricing rate corrections
• Update revenue forecasts in reporting tools
• Follow up on pipeline opportunities with project managers
• Create pricing templates and sales opportunities for new deals
• Analyse actuals V/s forecast revenue and update comments accordingly
• Collaborate with billing teams on rate corrections, customer information changes, and contract amendments
• Prepare reports for operations teams or project managers
• Support SOX and substantive audits
• Manage group mailboxes
• Review and update process documents quarterly
  

Skills

• Proficient in Microsoft Excel
• Highly organized, with the ability to manage tight deadlines
• Strong verbal and written communication skills
• Keen attention to detail
• Adheres to established timelines and SLAs
• Possesses a solid understanding of business processes, systems, and tools
• Comfortable working in a fast-paced environment
• Experience with PeopleSoft/ SAP is preferred