Logistics Executive

About the Role:

Key Responsibilities:

· Oversee day-to-day logistics operations for D2C and bulk shipments.

· Coordinate with courier partners, transporters, and warehouses to ensure timely dispatch and delivery.

· Monitor and track shipments to minimize delays and resolve any delivery issues.

· Manage shipping documentation, including invoices, packing lists, and related paperwork.

· Ensure compliance with company policies and statutory regulations for shipments.

· Analyze logistics costs, optimize routes, and suggest improvements for efficiency.

· Handle customer queries related to order status, delivery timelines, and shipment concerns.

· Collaborate with internal teams (sales, warehouse, operations) for smooth execution of orders.

· Maintain accurate records of shipments, delivery timelines, and logistics performance.

· Support in vendor management and negotiation to reduce freight costs.

Requirements:

· Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field.

· 1–3 years of experience in logistics, preferably in D2C/e-commerce and bulk shipments.

· Strong understanding of logistics processes, courier coordination, and supply chain operations.

· Proficiency in MS Excel and logistics management tools/software.

· Excellent communication and problem-solving skills.

· Ability to work in a fast-paced environment and manage multiple tasks effectively.

Preferred Skills:

· Experience in working with e-commerce platforms (Shopify, WooCommerce, etc.).

· Knowledge of 3PL operations and bulk distribution.

• Analytical skills to monitor KPIs and suggest improvements