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8.0 - 17.0 years

14 - 16 Lacs

Bengaluru

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Join our Loans group as a Loan Servicing Manager - Associate, where leadership meets precision. Drive team success by ensuring SLAs are met and processes are optimized. Enhance your skills in reconciliation and make a significant impact on operations. Job Summary As a Loan Servicing Manager - Associate within our Loans group, you monitor and guide your team to meet SLAs. You oversee processes like Deal Closing and Rate-Fixings. You enhance skills in Nostro & Past Due Reconciliation, impacting operations significantly. Job Responsibilities Monitor team daily to meet SLAs Supervise Deal Closing and Drawdowns Ensure adherence to QUALITY & QUANTITY SLAs Serve as SME for complex queries Implement Knowledge Management model Drive compliance with policies and controls Motivate and support team members Identify alternatives for issues Collaborate and value diverse skills Identify training needs for performance improvement Ensure trained backups for critical work queues Required qualifications, capabilities, and skills Hold a Bachelors degree with minimum 7 years of experience Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching Demonstrate strong problem-solving skills Maintain a strong risk and control mindset Understand investment banking products Drive small to medium-sized projects Preferred qualifications, capabilities, and skills Influence and lead stakeholder conversations Demonstrate executive presence in presentations Develop domain learning and communication skills Apply analytical thinking effectively Understand product lifecycle and management thoroughly Join our Loans group as a Loan Servicing Manager - Associate, where leadership meets precision. Drive team success by ensuring SLAs are met and processes are optimized. Enhance your skills in reconciliation and make a significant impact on operations. Job Summary As a Loan Servicing Manager - Associate within our Loans group, you monitor and guide your team to meet SLAs. You oversee processes like Deal Closing and Rate-Fixings. You enhance skills in Nostro & Past Due Reconciliation, impacting operations significantly. Job Responsibilities Monitor team daily to meet SLAs Supervise Deal Closing and Drawdowns Ensure adherence to QUALITY & QUANTITY SLAs Serve as SME for complex queries Implement Knowledge Management model Drive compliance with policies and controls Motivate and support team members Identify alternatives for issues Collaborate and value diverse skills Identify training needs for performance improvement Ensure trained backups for critical work queues Required qualifications, capabilities, and skills Hold a Bachelors degree with minimum 7 years of experience Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching Demonstrate strong problem-solving skills Maintain a strong risk and control mindset Understand investment banking products Drive small to medium-sized projects Preferred qualifications, capabilities, and skills Influence and lead stakeholder conversations Demonstrate executive presence in presentations Develop domain learning and communication skills Apply analytical thinking effectively Understand product lifecycle and management thoroughly

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

-12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Freshers & experience both can apply. -Salary: 12,200 In Hand+ Unlimited Incentive Viman Nagar , Pune. Required Candidate profile Qualification:- 12th Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Priti :- -8421382934

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2.0 - 7.0 years

6 - 10 Lacs

Jaipur

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: Job TitleOperations Analyst, NCT LocationJaipur, India Role Description Lending Operations team is part of PB Wealth management business which takes care Loan Operations, Servicing, Deal Origination, WIPs & PDs, Collateral booking & linking in Loan IQ system and various other related processes in place for private clients in USA. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Preparing daily activity sheet, processing repricing, rollover, interest, principal paydown, MFFs etc in Loan IQ system. Managing email box and processing funding requests on already set up loans in system. Setting up new deals in Loan IQ system and working on amendment requests. Generating the outstanding Invoices, Fund Transfer, Reconciliation of Accruals vs Outstanding Payments of lending business. Sharing the Invoices with Client over e-mails or mails. Adjustments of Interest rates in Deposit account when required. Preparing of automated and manual reports on outstanding Documents and sharing with business, Keeping a track of outstanding document on loan account. Following up with business for submission. Identifying a business risk and report it to respective stakeholders. Handling Audits requirements with explaining the process and providing documents Completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Monitor volume inflow and assist in sufficient resource and task allocation in a justifiable manner. Ensure that all queries/first level escalations related to routine activities are responded to within the specified time frame. Act as backup for the team manager in their absence and share best practices with the team. Ensure quality/quantity of processing is maintained as per the SLA. Should be capable to handle multiple deadlines. Ensure HRM policies are followed. Ensure to process and approve all transactions in given TAT. Understanding of downstream and upstream of process workflow. Drive Partnership value with various internal teams. Checklist to be signed on daily basis and scanned to shared folder. Driving process improvements in the team. Ensure timely completion of all request and adhere to Client Confidentiality. Update volumes in various spreadsheets/work logs accurately and on time. Assist Team manager/AVP in decision making and taking complete ownership of the situation. Ensure teamwork culture is practiced. To get involved in on-going Projects driven by the management team. Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business. Ensure all the KOPs are updated properly. Flexible with business hours respective to volume received. Your skills and experience Have full understanding of Lending products & processes. This may include having at least 2 years of experience in Loan Operations, Servicing, Origination, Deal amendments, Collateral booking & linking in Loan IQ, and any other aspects of Lending business. Hands on / working knowledge of Loan IQ system is a must. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in night shift is a must. How well support you

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8.0 - 10.0 years

30 - 35 Lacs

Bengaluru

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: Job TitleTFL Lending Corporate TitleAssistant Vice President LocationBangalore, India Role Description The Assistant Vice President (AVP) for Lending operations will be responsible for operational oversight of Loan servicing transactions and Trading activities. This role requires a deep understanding of Bi-lateral and Syndication Loan life cycle, knowledge of Loan servicing systems, reconciliation and break resolution. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities Supervise a process which performsDeal Setup, process Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, collection of interest, Nostro & Past Due Reconciliation Closely monitor the team on a day-to-day basis to ensure all SLAs (Quantity & Quality) are met and any exceptions are immediately escalated for resolution. Supervision & assessing work allocation, identifying areas of capacity during day across all sites. Implement strategy and core objectives for the team in line with the global operations roadmap. Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area Ensuring all controls and DB requirements are adhered to at all times and any risk items escalated immediately. Comply with audit and compliance regulations and be the focal point for internal and external audits. Be the SME; handle complex Process related queries and clarifications from the Team members. Critical in providing input, development and management of projects in the team on client transitions, system enhancements, end to end process reviews. Manage process escalations from internal/external customers. Maintain high levels of engagement with the Lenders, Middle Office, Finance, Business and Credit Risk Managers. Participate in the formulation and implementation of new and revised systems, policies, and guidelines Collaborate with and influence all levels of professionals, including experienced managers Ensure timely escalation to Senior management, as appropriate. Comply with DB Policies, Guidelines and Controls. Your skills and experience Masters / bachelors degree in finance, Accounting with a minimum of 8-10years relevant experience in New loan setup, loan servicing work experience in a Back office/Financial industry Candidates must have knowledge of Nostro/Cash matching, General Ledger reconciliation, SWIFT and other remittance systems Strong Loan IQ (LS2) skills Strong understanding of deal origination and syndication process Experience with web-based systems (clearpar, debtdomain) Familiarity with loan documentation, credit agreements, admin forms, assignment agreements Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to the process Strong risk & control mindset Strong people and performance management skills Should be open to work in EMEA/US shifts How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3.0 - 8.0 years

3 - 6 Lacs

Nashik, Hyderabad

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Job Description ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 2 years in customer service

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3.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Services Skill. Please walk-in for interview on 9th July 2025 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 9th July 2025 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yr Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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12th Pass Hindi & Marathi Immediate Joining. Day Shift Freshers & experience both can apply. Salary: 12,200 In Hand+ Unlimited Incentive Viman Nagar , Pune. Required Candidate profile Qualification:- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Priti:-8421382934

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5.0 - 10.0 years

10 - 13 Lacs

Hyderabad

Work from Office

Hiring for Team leader Process - Escrow / Loss mitigation Location - Hyderabad Timings - US Night shift Mode - Work From Office Notice Period - Immediate to 30 Days CTC - 10 to 13 Lpa TL - 5+yr exp in loss mitigation / Escrow & Us mortgage Interested Candidates contact HR Dinesh@ 8655512320 dinesh@careerguideline.com

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6.0 - 10.0 years

5 - 8 Lacs

Bengaluru

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Knowledge, Skills & Ability: Knowledge in US Mortgage business and servicing claims process in specific. Ability to read through and understand FHA, VA loans, HUD demands, Title packages & Re-Conveyance. Ability to manage multiple clients and processes assigned. Should have good knowledge in Claim package, post-sale & REO new file setup. Strong written and verbal communication skills and ability to converse with client & can make decisions based on the situation. Strong analytical, logical approach and data management skills. Good understanding of reports and performance management. Comfortable with flexible work timings including India late night shift to cover PST clients and willingness to extend work hours based on business need. Should have excellent command on MS-Office (Excel, PPT, Word, Visio is an added advantage) Should have excellent e-mail/phone etiquette. Ability to handle & accomplish multiple tasks, follow written & verbal instructions effectively & understand & perform basic financial transactions. Ability to work under stringent deadlines and work with the team to meet deadlines. Must be a team player and can manage the team by leading as a role model. Responsibilities: Supervise and lead a group of associates to meet all SLAs relative to all functions in the department. Maintain daily, weekly, and monthly production reports along with MBR and QBR including preparing Decks across all processes managed including circulating minutes. Monitor work allocation, pipeline management daily across all processes managed. Coordinate activities of the department with the manager to include workflow monitoring, process improvement, training, reporting and special projects. Provide recommendations for strategies and process improvements to add value to teams and clients. Coordinate with other internal support teams to ensure seamless production by the operations team. Responsible for team Attendance and team retention. Identify talent and mentor next level leaders. Create and Manage SOP for all processes handled along with periodic updates. Other Requirements: Minimum of 4 years of US Mortgage experience Proficiency in Claims Processing and Underwriting Willingness to work in Night Shifts Willingness to work on weekends based on Client requirement.

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1.0 - 3.0 years

6 - 10 Lacs

Chennai

Work from Office

Skill required: Banking Services - Core Banking Designation: Business Advisory Associate Qualifications: BCom/BCA/B.B.M Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Lending Operations expertise and AFS vision knowledge is an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,BCA,B.B.M

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3.0 - 5.0 years

6 - 10 Lacs

Chennai

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Skill required: Com.Bkg- Commercial Real Estate - Commercial Loan Servicing Designation: Banking Advisory Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A process by which a company (mortgage bank, servicing firm, etc.) collects interest, principal and escrow payments from a borrower. This includes sending monthly payment statements and collecting monthly payments, maintaining records of payments and balances, collecting and paying taxes and insurance (and managing escrow and impound funds), remitting funds to the note holder, and following up on delinquencies. What are we looking for Strong domain expertise in commercial real estate (CRE) Loan Underwriting, Loan Abstraction, Operating Statements, Rent Rolls, Third Party Reports.Spread Operating Statement & Rent Roll, analyze trends, identify outliers and flag any potential areas of concernReview market performance and borrower creditworthiness to arrive at potential strengths and risks/mitigants for loans underwrittenProject and Client handling experienceManage queries and clarifications from the ClientAnalyze complex transactions and provide guidance to team membersPerform Review / Quality Check (QC) and provide feedback to team members Roles and Responsibilities: Good written and oral communication skillsInterpretation of financial data like Loan Terms, Rent Rolls, Operating statements etc.Interpretation of complex Commercial, Office and Retail Loan documentsReview of Third Party ReportsReview/QA of Underwriting template analyzing every risk factor and identify Strengths & MitigantsHandle Client calls.Ability to work on multiple projects and work under tight timelines. Qualification BCom

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8.0 - 17.0 years

14 - 16 Lacs

Bengaluru

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Join our Loans group as a Loan Servicing Manager - Associate, where youll lead a dynamic team to ensure excellence in meeting Service Level Agreements (SLAs). Oversee critical processes such as Deal Closing, Drawdowns, and Rate-Fixings, while honing your expertise in Nostro & Past Due Reconciliation. This role offers a unique opportunity to drive impactful operations and elevate your management skills in a collaborative environment Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. Join our Loans group as a Loan Servicing Manager - Associate, where youll lead a dynamic team to ensure excellence in meeting Service Level Agreements (SLAs). Oversee critical processes such as Deal Closing, Drawdowns, and Rate-Fixings, while honing your expertise in Nostro & Past Due Reconciliation. This role offers a unique opportunity to drive impactful operations and elevate your management skills in a collaborative environment Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

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2.0 - 7.0 years

3 - 8 Lacs

Mumbai, Hyderabad

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Job Description Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

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2.0 - 7.0 years

4 - 9 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors. Review all required loan data, reports, and inspections. Required Candidate profile • Degree or Equivalent • Minimum 2 years of experience in US Mortgage Residential Live Underwriting • Well-versed with all 4C’s of Underwriting (Asset, Income, Credit and Collateral min into.

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2.0 - 7.0 years

4 - 9 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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*Underwriter reviews, conditions & underwrites mortgage loans as per the policies & procedures, appropriate guidelines *Examines documentation accuracy &completeness *Provides final approval underwriting of mortgage loans *4 C's guidelines Required Candidate profile • Graduate • Min 2.5yrs.exp. in conventional/govt end-to-end underwriting. • Well-versed with all 4C’s of Underwriting (Asset, Income, Credit and Collateral

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2.0 - 6.0 years

3 - 7 Lacs

Pune, Chennai, Bengaluru

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*02 Year of exp. in US Residential Mortgage preferably in Pre UW/ File Set up with sound knowledge of Income & Asset Guidelines *Verify loan quality & set up the loan for UW *Review & analyze necessary documents *Credit underwriting guidelines Required Candidate profile •Excellent customer service, written & verbal communication skills •Adaptability in fast paced US mortgage industry •Computer proficiency •Flexible to work in 24/7 process For Future :9500996913

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2.0 - 5.0 years

3 - 6 Lacs

Pune, Chennai, Bengaluru

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*01 Year of exp. in US Residential Mortgage preferably in Pre UW/ File Set up with sound knowledge of Income & Asset Guidelines *Verify loan quality & set up the loan for UW *Review & analyze necessary documents *Credit underwriting guidelines Required Candidate profile •Excellent customer service, written & verbal communication skills •Adaptability in fast paced US mortgage industry •Computer proficiency •Flexible to work in 24/7 process

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5.0 - 10.0 years

6 - 13 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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10+2+3 full-time graduate 5 Years to 10 Years Total Exp with 2 - 8 years of experience in Mortgage Servicing Aus Shifts Timing 01:30 AM or 02:30 AM For Details, connect on- Roshan-9899078782 Rukhsar- 9899875055 Suhani-9911988552

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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The Loan Origination Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Origination Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Origination Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with minimum 5 years of relevant loan servicing/origination experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. The Loan Origination Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Origination Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Origination Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with minimum 5 years of relevant loan servicing/origination experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

Work from Office

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

Work from Office

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

Work from Office

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with 7 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with 7 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.

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17.0 - 22.0 years

50 - 55 Lacs

Bengaluru

Work from Office

Join our team as a leader in loan servicing operations, where your expertise will drive excellence and innovation. Youll oversee critical processes, ensuring compliance and efficiency while fostering a culture of growth and development. Be part of a forward-thinking organization that values your leadership and vision. Job Summary As a Business Process Associate within the Loan Servicing Team, you will supervise processes like Deal Setup, Drawdowns, and Reconciliation. You will ensure all SLAs are met and exceptions are escalated promptly. Your role involves implementing strategy and core objectives aligned with the global operations roadmap. Job Responsibilities Supervise loan servicing processes and ensure SLA compliance. Monitor team performance and escalate exceptions. Implement strategy and core objectives for the team. Ensure adherence to controls and escalate risk items. Comply with audit and compliance regulations. Handle complex process queries as the SME. Drive project development and management. Manage process escalations effectively. Maintain engagement with stakeholders. Ensure timely escalation to senior management. Comply with policies, guidelines, and controls. Required qualifications, capabilities, and skills Hold a Bachelors Degree with minimum 17 years in loan servicing. Demonstrate knowledge of loan systems like Loan IQ/ACBS. Understand Nostro/Cash matching and reconciliation. Exhibit strong problem-solving and investigative skills. Possess a strong risk and control mindset. Drive projects with strong results. Manage people and performance effectively. Preferred Qualifications, Capabilities, and Skills Chair Business Review meetings with executives. Supervise daily team operations and SLA adherence. Implement strategy aligned with global objectives. Ensure compliance with JP Morgan requirements. Be the focal point for audits and compliance. Provide input on client transitions and system enhancements. Maintain high engagement with lenders and executives. Join our team as a leader in loan servicing operations, where your expertise will drive excellence and innovation. Youll oversee critical processes, ensuring compliance and efficiency while fostering a culture of growth and development. Be part of a forward-thinking organization that values your leadership and vision. Job Summary As a Business Process Associate within the Loan Servicing Team, you will supervise processes like Deal Setup, Drawdowns, and Reconciliation. You will ensure all SLAs are met and exceptions are escalated promptly. Your role involves implementing strategy and core objectives aligned with the global operations roadmap. Job Responsibilities Supervise loan servicing processes and ensure SLA compliance. Monitor team performance and escalate exceptions. Implement strategy and core objectives for the team. Ensure adherence to controls and escalate risk items. Comply with audit and compliance regulations. Handle complex process queries as the SME. Drive project development and management. Manage process escalations effectively. Maintain engagement with stakeholders. Ensure timely escalation to senior management. Comply with policies, guidelines, and controls. Required qualifications, capabilities, and skills Hold a Bachelors Degree with minimum 17 years in loan servicing. Demonstrate knowledge of loan systems like Loan IQ/ACBS. Understand Nostro/Cash matching and reconciliation. Exhibit strong problem-solving and investigative skills. Possess a strong risk and control mindset. Drive projects with strong results. Manage people and performance effectively. Preferred Qualifications, Capabilities, and Skills Chair Business Review meetings with executives. Supervise daily team operations and SLA adherence. Implement strategy aligned with global objectives. Ensure compliance with JP Morgan requirements. Be the focal point for audits and compliance. Provide input on client transitions and system enhancements. Maintain high engagement with lenders and executives.

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2.0 - 5.0 years

2 - 3 Lacs

Cuddalore, Viluppuram

Work from Office

Role & responsibilities Responsible for upholding the Piramal brand and managing operations for the customers. Handle loan operations for EMI, structured installments and closures. Ensure completeness and correctness of loan disbursement docket during and after disbursement. Process bank transactions and coordinate for solving open items of bank reconciliation. Adhere to defined turnaround time while processing transactions and ensure commitment to providing excellent customer service. Comply with laid out processes and guidelines and notify respective supervisors of any deviation/exception. Adhere to first time right in all the transactions to ensure quality. Ensure maintenance and regular update of MIS and other related reports Support sales and credit team with client queries on sanction & disbursal Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly Collaborate and provide requisite data/ documents for audit processes Ensure compliance to policies and SOPs Provide assistance to supervisors in ensuring implementation of efficient operational procedures for branch Willingness to adapt to digital tools and processes Preferred candidate profile 1 5 years of relevant work experience of working as an operations executive in an HFC or NBFC Ability to liaison & follow up with external and internal stakeholders Understanding of KYC norms and experience in asset business processing Understanding of retail lending and allied activities Good command on MS Excel and other MS Office tools Good spoken and written communication

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1.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Post/Pre-Closing Services Skill. Please walk-in for interview on 9th July at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216038 Interview details: Interview Date: 9th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yr Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

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