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0.0 - 3.0 years
2 - 5 Lacs
Gokak
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Hunsur
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Madhuban
Work from Office
1. JOB PURPOSE : Doing field investigation and cross verification of disputed files coming from credit 2. PRINCIPAL ACCOUNTABILITIES Loan Collections Officer for multi-type of loans Collect all past due balances 30 days+ Interacting with sales representatives and attended biweekly meetings with staff to discuss and plan strategies of resolving and curbing Collection issues 3. DIMENSIONS Financial Dimensions (if applicable) Other Dimensions 4. SKILLS AND KNOWLEDGE Street Smart Aggressive 5. Educational Qualifications Graduate Functional Skills Relevant and total years of Experience 0-3 years
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Process:- Credit Card Sales Executive / Personal loan officer Salary - Upto 21k In hand Need Good communication Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC To Apply ! Ping HR Omkar on WhatsApp at HR omkar:- +91 86988 79613 Share your updated resume Interviews scheduled Mon–Sat Perks and benefits Incentives and growth opportunities.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Job Description: At First Door Realty, we offer data-backed, transparent, and personalized real estate consultancy services to assist in making smarter homebuying and investment decisions. With a significant presence in Pune, Noida, Delhi, Mumbai, and Bangalore, we provide comprehensive support for both residential and commercial real estate transactions. Our services cater to first-time homebuyers and experienced investors by offering market insights, RERA-verified options, and a commitment to long-term value. We pride ourselves on transparent processes, verified listings without any brokerage surprises, and personalized assistance from initial consultation to possession. This full-time on-site role is for a Senior Manager (Home Loan Sales) based in Noida. The Senior Manager will be responsible for overseeing loan servicing operations, managing loan portfolios, and delivering exceptional customer service. Daily responsibilities include assisting customers with loan applications, nurturing client relationships, and ensuring compliance with financial regulations. Additionally, the role will involve financial analysis and collaboration with internal teams to streamline loan processing procedures. Qualifications: - Demonstrated experience in Loan Servicing and loan management - Solid background in Finance and Portfolio Management - Exceptional Customer Service skills - Strong analytical and problem-solving abilities - Willingness to work on-site in Noida - Proven track record in home loan sales - Bachelor's degree in Finance, Business Administration, or a related field ,
Posted 1 week ago
1.0 - 2.0 years
5 - 6 Lacs
Noida
Work from Office
Walk-in Drive on 22 July (Tuesday) at upGrad- Noida office from 11 AM-2 PM Designation: Associate- Loan Advisor BU: Study Abroad Salary Range : 5LPA- 6LPA Shift Details : 5 days working | 10:30 AM- 7:30 PM | Work from Office Address : upGrad Study Abroad, Plot 3 & 4, Gold Office Campus, 3rd Floor, Tower A, Building-CLUB 125, Sector 125, Noida 201301 (Near AMITY University) Nearest Metro Station- Okhla Bird Sanctuary Metro Station. POC : Saniya Looking candidate with 1-3 years of experiance in loan processing & loan documentations. Key Responsibilities Student Engagement: Proactively contact new leads, assess financial needs (fees, living, visa funds), and clearly explain loan options, eligibility, and terms. Application Facilitation: Pre-qualify students, provide comprehensive document checklists, and assist in secure document collection and initial review for completeness and accuracy. File Management: Assemble, log, and submit accurate loan files to partner vendors, ensuring all details are recorded in the LMS. Ongoing Support: Act as the main liaison between students and lenders, tracking application status, expediting processes, and providing timely updates. Issue Resolution: Efficiently address student queries, escalate complex issues to the Team Lead, and guide students through sanction letters and loan disbursal. Record Keeping: Maintain meticulous, up-to-date records in the LMS and contribute to daily/weekly reports. Qualifications Education: Bachelor's degree in Finance, Business Administration, Commerce, or a related field. Experience: 1-3 years of experience in loan processing, financial services, customer support, or a similar role, preferably in the education or study abroad sector. Skills: Excellent verbal and written communication skills in English. Strong interpersonal skills with an ability to build rapport with students and partners. Solid understanding of financial documents (e.g., bank statements, IT returns, salary slips). Proficiency in using CRM/LMS software and MS Office Suite (Word, Excel). Highly organized with strong attention to detail and accuracy. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Problem-solving attitude and a proactive approach to work.
Posted 1 week ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with at least 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management. Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with at least 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Pune
Work from Office
-12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Freshers & experience both can apply. -Salary: 12,200 In Hand+ Unlimited Incentive -Viman Nagar , Pune. Required Candidate profile Qualification:- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti:-8421382934
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As an operational accounting professional at Trimont, you will be responsible for performing various activities related to account reconcilement and maintenance. You will provide operational accounting support to internal business groups and operations departments, ensuring that accounts are managed within policy requirements. Your duties will include analyzing and reviewing accounting documents for accuracy, investigating transactions to resolve questionable data, preparing reports, reconciling accounts, and reviewing taxes. You will also assist and provide guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. Additionally, you may have direct or indirect responsibility for supporting, advising, and resolving disputes for customers, clients, and vendors. You will act as a subject matter expert, handle escalations and investigations, and have interactions with internal and external clients. Furthermore, you will perform complex projects as requested. Your responsibilities will involve analyzing Commercial Real Estate property financial statements on a quarterly and annual basis. You will review these statements to assess workability, spread income statements, provide occupancy updates, make adjustments based on guidelines set by Commercial Real Estate Finance Council (CREFC), and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds. You will also provide training and guidance to less experienced Commercial Loan Servicing representatives, respond to complex inquiries, train others on loan agency inquiries and servicing language, support loan trading and assignments, prioritize work, provide leadership and mentorship to the support team, lead or contribute to customer issue resolutions that require coordination amongst various teams, and collaborate with peers, colleagues, and managers to resolve issues and achieve goals. Your role will require interacting with internal customers, exercising independent judgment, and developing knowledge to understand function, policies, procedures, and compliance requirements. To qualify for this role, you should have at least 6 years of Commercial Mortgage Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education. You should possess the ability to analyze and interpret financial information, strong verbal and written communication skills, a Master's degree in finance and accounting, and a demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills, attention to detail, prioritization skills, a strong work ethic, a sense of urgency, the ability to handle sensitive information while upholding privacy, efficient workload management, and the ability to work both independently and within a team environment are also required. Trimont is an equal opportunity employer that celebrates diversity in the workplace. If you have a disability and require an accommodation or assistance with the application process, please contact us. We maintain a drug-free policy to ensure a secure and productive space for all team members.,
Posted 2 weeks ago
6.0 - 11.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a Lead Commercial Loan Servicing Representative In this role, you will: Payment Gateway of monthly P&I collection, escrow accounts, suspense account & Research and disbursement experience. Auto debit setup and maintenances, Return item identification and research, Lockbox research. Check disbursement experience with short cutoffs and payoff wire collection and receivables. Service commercial real estate loans including construction and problem loans and may include commercial real estate agency loans. Provide direct customer service and acts as primary servicing contact for the loan Support less experienced loan administrators in providing resolutions of inquiries and complaints Determine appropriate course of action and conduct investigative steps to fully identify customer issues Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage Provide subject matter expertise and interpretation of procedures to less experienced individuals Respond independently to complaints escalated at the highest level Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers. Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement. Required Qualifications: 6+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Added advantage Mortgage Banker Association Level 1 & 2 Certified
Posted 2 weeks ago
6.0 - 11.0 years
7 - 17 Lacs
Hyderabad
Work from Office
In this role, you will: Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution Coordinate all aspects of resolving open customer service issues; interact with internal and external customers Manage Financial Transations and approvals for the process Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications Serve as an escalation point in the resolution of client issues Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes Identify activities of the team to ensure conformity with established procedures Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements Required Qualifications: 6+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Graduate and Above
Posted 2 weeks ago
5.0 - 10.0 years
7 - 17 Lacs
Hyderabad
Work from Office
In this role, you will: Responsibilities include but not limited to the below. Loan Servicing team is responsible for end-to-end Loan servicing activities. It includes establishing new clients on SOR (Lucas) from information provided by the deal closing team, set up of participation loans, establishing Loan tranches and amendments to the contract. Manage the end-to-end client onboarding process on the Lucas or system of records (SOR), ensuring compliance with established procedures and regulatory requirements Proactively and accurately identify incoming agent notices;process all life cycle events for portfolios containing multiple asset types Collaborate with Loan Administrators to interpret, problem-solve and to help better understand loan related information to resolve exceptions Communicate clearly and efficiently with agent banks to confirm and obtain loan notices. Effectively interact with internal and external parties including Asset Services, Recon, Agent Banks Proactively taking on additional responsibilities and administrational tasks as required by your managers or clients Support performance of less experienced Loan Servicing staff and overall effectiveness of team Provide lending support service in operations, documentation, and customer service to Credit teams Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area Perform administrative, transactional, operational, or customer support tasks Resolve complex client problems and inquiries Analyze issues, business requirements, standards, procedures, and call trends to identify opportunities for improvement and help develop innovative plans within Loan Servicing functional area to improve business operations Provide subject matter expertise and interpretation of procedures to less experienced staff Use independent judgment to review and file claims while ensuring compliance with all federal, state, client and company policies, procedures, and regulations Interact with immediate Loan Servicing team, functional area, and internal peers outside work group on loan related servicing activities, as well as internal or external customers Participate in regional or team meetings, and provide guidance and training to less experienced individuals Assure compliance with contractual obligations regarding reporting and other aspects Ability to process the request within established deadlines as per the procedures and without errors Flexibility towards contributing on different processes & assignments Collaborate effectively with various teams as required and be an active participant Required Qualifications: 5+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Should have experience in Asset Bases Lending. Hands-on experience in LUCAS or STUCKY application would be added value. Should understand Syndicated deal structure.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Pune
Work from Office
-12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Freshers & experience both can apply. -Salary: 12,200 In Hand+ Unlimited Incentive Required Candidate profile Qualification:- HSC Pass HOW TO APPLY..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Priti:-8421382934
Posted 2 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Services Skill. Please walk-in for interview on 18th July 25 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 18th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yrs to 6 Yrs Immediate Joiners only Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Job TitleCOLLECTION EXECUTIVE LevelM1 M2 DivisionCOMMERCIAL BANKING GROUP Function :COLLECTIONS Reporting RelationshipLOCATION COLLECTIONS MANAGER (LCH/LRH) Average No. of Direct Reportees 0 - 4 Job Role / KRAs To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually or in a team / as a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. Job Requirements, Skills, Knowledge prerequisites Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Educational Qualifications Graduate & above Experience Profile 1-3 years BenchmarkCompanies CHOLA DBS SUBH LOANS SHRIRAM FINANCE MAGMA SUVIDHA INDIA BULLS SREI HDFC BANK (Group Set up) ICICI BANK(Group Set up)
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities The specialist is accountable to review the loan documents. The process involves review of collaterals perfecting the lien and indexing it adhering to business SLA. The responsibility also involves capturing FRBNY, Core and Business metadata by interpreting language within legal documents. Post the review of the documents the team is also responsible to pledge loans to FRBNY Qualifications Prior customer service experience • Documentation Experience in banking industry preferable. • Excellent verbal and written communication skills. • Ability to act on his / her own to solve problems and make decisions. • Researching on any queries/ requests sent by the Business Partners/ officers and replying to the same. • Active participation in process improvements by working with key members to create or suggest process improvements. • Ability to interact effectively with various levels of bank personnel. • Strong interpersonal and customer focus. • Attention to detail and accuracy. • Ability to work with limited supervision, receiving minimum instructions on new assignments. • Ability to work in a team environment and flexible to work in night shift. • Strong knowledge of MS-office applications Preferred candidate profile Immediate joiner
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Vijayawada, Hyderabad, Bengaluru
Work from Office
-DSA Process Experience is mandatory or Loan Department Experience is mandatory -Takes Care of Banking Application Process KYC and documents Verification. -Handling, Connector & Agents & Free-Lancers. Contact for more details - 9513415691
Posted 2 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
ASSET AND WEALTH MANAGEMENT Bringing together traditional and alternative investments, we provide clients around the world with a dedicated partnership and focus on long-term performance. As the firm s primary investment area, we provide investment and advisory services for some of the world s leading pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors and individuals, for which we oversee more than $2 trillion in assets under supervision. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. We are: Investors , spanning traditional and alternative markets offering products and services. Advisors , understanding our clients priorities and poised to help provide investment advice and strategies that make sense for their portfolios. Thought Leaders , providing timely insights across macro and secular themes to help inform our clients investment decisions. Innovators , using our suite of digital solutions to help our clients address complex challenges and meet their financial goals. Operations is a dynamic, multi-faceted function that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow YOUR IMPACT Are you looking to apply your analytical skills in managing an inventory of loan products? Our Corporate Loan and Real Estate Servicing team is seeking a professional who can work effectively with a wide range of stakeholders internally and externally. OUR IMPACT Corporate Loan Servicing team and Real Estate Servicing Teams are responsible for managing life-cycle events on Loan Deals. The team is also involved in various aspects of recording and maintaining risk inventory by working closely with stakeholders in the Finance, Credit and Technology segments. JOB SUMMARY AND RESPONSIBILITIES Handling of loan servicing activities (new borrowings, increases, rollovers, paydowns, commitment reductions) and ensure currency cut-offs are followed. Have a front-to-back understanding of the loan product and the events associated with it by managing a complex portfolio and be an SME. Maintain a clean inventory for the team and perform effective supervision and EOD checks including payment approvals. Ensure control measures are established to scrutinize exceptions/errors to prevent any operational losses and review these measures constantly. Adherence to daily operation policy and procedure and internal controls Ensure posting and escalation process is adhered to Own control reports and be part of weekly metrics and contribute towards RCSA deliverables. Create an environment where skills are shared and achieve department and business goals Train, coach and mentor the new joiners in the team BASIC QUALIFICATIONS Bachelor s degree in a finance related field. Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. PREFERRED QUALIFICATIONS Knowledge of MS Office applications. Aptitude for dealing with complex issues and communicating them to various stakeholders. Flexible and able to work well under pressure along with leading the team in the right direction. Self-motivated and proactive team player, who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities. We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers
Posted 2 weeks ago
6.0 - 8.0 years
15 - 25 Lacs
Mumbai
Work from Office
Job Summary We are seeking a dedicated Team Lead for our B&L department with 6 to 8 years of experience. The ideal candidate will possess strong technical skills in MS Excel and have domain experience in Frclsr Claim File&srv(MortgLn) Default Report&Analytic-MortLn. This role requires working from office during night shifts. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He or she will report to the Team Manager or Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas (KRAs) 6 Plus years experience working with Loss Mitigation in a servicing collections environment. The Team Leader is expected to actively lead and motivate the team for whom he or she is the primary point of contact. 2 plus years of experience working with Fannie Mae Freddie Mac and Government guidelines required. Prior leadership experience preferred. Actively involved with the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. Ability to identify the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. Actively promote the company ethos and create and maintain an environment which encourages retention. Proactively Identify and implement feasible solutions to issues which could lead to attrition. Operations Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader to ensure smooth operations daily by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. Take ownership of identification and resolution of daily operational admin and technical issues. Timely and accurate submission of all reports sought by the management or by the business area and ensure prominent levels of internal and external customer service. Periodically review and suggest revision of the quality and productivity targets based on the teams performance to improve overall process efficiency and deliver excellent customer service. Initiate Training and Updates to the team members Keep the Manager Leadership appraised of members needs staffing issues technical and performance issues. Interact with the BA to be transparent on the business front. Tracking of Loan modification transaction as per scheduled timeline. Ensure to meet and track the SLA orTAT for no delays. Mentor Loss Mitigation Specialists while assisting Manager with tasks such as scheduling meetings training and creating a positive work environment. Assist Loss Mitigation Specialists dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines. Be available to Loss Mitigation Specialists when they need assistance. Meet department standards as they relate to daily productivity metrics. Perform side by sides for new hires and existing employees. Assist Loss Mitigation Manager with review and compilation of investor insurer and client reporting requests as needed. Point of contact for new hires and existing employees Performs additional projects and duties as assigned by Management. Teamwork Ability to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. Actively participate and encourage participation in Team Organizational events. Continuous Improvement Consistent improvement upon current performances and raise the bar of expectations and standards. Contribution of ideas suggestions which improve the process efficiency or enhance the way we work. Encourage and invite suggestions from the team and implement them if found feasible. Appraisals Conduct and document appraisal reviews of the team members on at least a monthly basis. Provide regular and constructive feedback to individual team members focusing on their performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. To be open and receptive to feedback. Qualification Graduate any discipline 4 to 5 years of experience in BPO US Mortgage Loss Mitigation domain Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry Loss Mitigation knowledge Able to meet goals and deadlines in a fast paced environment. Certifications Required Certified Microsoft Excel Specialist Mortgage Loan Servicing Certification
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
-12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Freshers & experience both can apply. -Salary: 12,200 -Unlimited Incentive Required Candidate profile -Qualification:- 12th Pass -How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti:-8421382934
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be responsible for interacting directly with the mortgage servicing organization to identify and analyze special assets in the default cycle. Your main tasks will include collecting and synthesizing a wide variety of information about each assigned special asset to create a comprehensive chronology of the default event timeline. By analyzing these chronologies, you will identify the next steps required to speed up the asset's closure through retention or liquidation strategies. Monitoring the implementation of the next step to ensure the closure of the default cycle will also be part of your role. Additionally, you will need to identify and track opportunities for improvement and may need to present information to external parties such as investors or clients. Your job functions and responsibilities will involve identifying data needs and facilitating the creation of reports and other data products utilizing servicing data. You will be required to identify and solve opportunities to automate processes related to the Special Assets Group's work. Presenting data for investor and client needs, comprehending information technology capabilities for process redesign, and working closely with the IT group to define application requirements will also be part of your duties. Monitoring the fulfillment of data products, maintaining an inventory of data products by client, and developing timely reporting of team efforts to meet goals and deadlines are essential tasks. Effective workload and work schedule management, participation in team and project meetings, and coordination of regular planning/debriefing meetings with business teams are also expected from you. To qualify for this role, you must hold a graduate degree from an accredited university in Finance, Accounting, Economics, Business, Computer Science, Engineering, or similar degrees focusing on mathematics or analysis. Understanding information management and general financial and accounting concepts, as well as having knowledge of loan servicing, are essential. Proficiency in Microsoft Access and Excel with a strong mathematical understanding, familiarity with data mining tools and/or SQL, and the ability to use various software applications are required skills. Furthermore, you must possess diagnostic skills to analyze technical, business, and financial issues, effective verbal and written communication skills, proven organizational skills, and the ability to prioritize assignments and handle multiple projects simultaneously. Building and maintaining effective business relationships, internal and external, effective time management skills, and a results-oriented team player attitude are crucial for this position. Additionally, you should be able to identify areas for continuous improvement, have shown effective performance in the last performance cycle, and have completed at least 9 months in the current role. Ocwen Financial Solutions Private Limited, a subsidiary of Onity Group Inc., is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH Mortgage focuses on delivering various servicing and lending programs, while Liberty is dedicated to education and providing loans that meet customers" personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients, and investors. At Onity Group Inc., employees are expected to interact with respect, courtesy, and professionalism, achieving results consistent with the CARE standards (Caring, Accurate, Responsive, and Empowered) and embodying the Service Excellence philosophy through caring service, integrity, and creative solutions.,
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Position Summary: Interact directly with the mortgage servicing organization to identify and analyze special assets in the default cycle. Collect and synthesize a wide variety of information about each assigned special asset to create a comprehensive chronology of the default event timeline. Analyze chronologies to identify next steps to speed the asset to closure through retention or liquidation strategies. Monitor the implementation of the next step to ensure closure of the default cycle. Identify and track opportunities for improvement. As necessary, present information to external parties such as investors or clients. Job Functions and Responsibilities: Identifies data needs and facilitates the creation of reports and other data products utilizing servicing data. Identify and solve opportunities to automate the processes related to the work of the Special Assets Group. Presents data for investor and client, end-user and management needs. Comprehends the general capabilities of information technology and applications well enough to identify opportunities for process redesign and improvement. Works closely with the information technology group to define application requirements that enable reporting. Monitor the fulfillment of data products to ensure they are sent timely and are accurate. Maintain an inventory of data products by client and maintain data dictionaries for each product. Develop and implement timely reporting of assigned team efforts to meet established goals and deadlines. Effectively manage workloads and work schedules. Participate in team and project meetings, plan and coordinate meetings as necessary. Coordinate and participate in regular planning/debriefing meeting with the business team(s). Qualifications: Any graduate from an accredited university in Finance, Accounting, Economics, Business, Computer Science, Engineering or similar degrees concentrating on mathematics or analysis Understands information management and general financial and accounting concepts Knowledge of loan servicing Proficient with Microsoft Access and Excel with excellent mathematical understanding Familiar with data mining tools and/or SQL Ability to use Access, Visio, Microsoft Outlook, PowerPoint, and Word Diagnostic skills with the ability to analyze technical, business, and financial issues and alternatives Effective verbal (negotiating and presentation) and written communication skills Proven organizational skills, ability to effectively prioritize assignments and handle multiple projects/assignments Ability to read, understand, and analyze loan documents Ability to build and maintain effective business relationships, internal and external Ability to work well with associates, managers, and senior leaders Effective time management skills enabling achievement of deadlines in a timely manner A results-oriented team player demonstrating motivation for high-performance. Ability to identify areas for continuous improvement and make recommendations No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 9 months in the current role
Posted 2 weeks ago
7.0 - 14.0 years
9 - 16 Lacs
Bengaluru
Work from Office
Position Summary: Interact directly with the mortgage servicing organization to identify and analyze special assets in the default cycle. Collect and synthesize a wide variety of information about each assigned special asset to create a comprehensive chronology of the default event timeline. Analyze chronologies to identify next steps to speed the asset to closure through retention or liquidation strategies. Monitor the implementation of the next step to ensure closure of the default cycle. Identify and track opportunities for improvement. As necessary, present information to external parties such as investors or clients. Job Functions and Responsibilities: Identifies data needs and facilitates the creation of reports and other data products utilizing servicing data. Identify and solve opportunities to automate the processes related to the work of the Special Assets Group. Presents data for investor and client, end-user and management needs. Comprehends the general capabilities of information technology and applications well enough to identify opportunities for process redesign and improvement. Works closely with the information technology group to define application requirements that enable reporting. Monitor the fulfillment of data products to ensure they are sent timely and are accurate. Maintain an inventory of data products by client and maintain data dictionaries for each product. Develop and implement timely reporting of assigned team efforts to meet established goals and deadlines. Effectively manage workloads and work schedules. Participate in team and project meetings, plan and coordinate meetings as necessary. Coordinate and participate in regular planning/debriefing meeting with the business team(s). Qualifications: Any graduate from an accredited university in Finance, Accounting, Economics, Business, Computer Science, Engineering or similar degrees concentrating on mathematics or analysis Understands information management and general financial and accounting concepts Knowledge of loan servicing Proficient with Microsoft Access and Excel with excellent mathematical understanding Familiar with data mining tools and/or SQL Ability to use Access, Visio, Microsoft Outlook, PowerPoint, and Word Diagnostic skills with the ability to analyze technical, business, and financial issues and alternatives Effective verbal (negotiating and presentation) and written communication skills Proven organizational skills, ability to effectively prioritize assignments and handle multiple projects/assignments Ability to read, understand, and analyze loan documents Ability to build and maintain effective business relationships, internal and external Ability to work well with associates, managers, and senior leaders Effective time management skills enabling achievement of deadlines in a timely manner A results-oriented team player demonstrating motivation for high-performance. Ability to identify areas for continuous improvement and make recommendations No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 9 months in the current role
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
JOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department manager EDUCATION / EXPERIENCE This position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience WORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings Shifts and Schedules: Our call center hours of operation are Monday - Friday 8:00am - 9:00pm EST, and on Saturdays 8:00am - 5:00pm EST, shifts will fall into those timeframes. Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home. We are currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
Posted 2 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
JOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department manager EDUCATION / EXPERIENCE This position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience WORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings Shifts and Schedules: Our call center hours of operation are Monday - Friday 8:00am - 9:00pm EST, and on Saturdays 8:00am - 5:00pm EST, shifts will fall into those timeframes. Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home. We are currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
Posted 2 weeks ago
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