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1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Title: US Mortgage Servicing Loss Mitigation / Bankruptcy / Foreclosure Location: Bangalore (Work from Office) Shift: US Shifts (Night Shifts) Salary: Up to 4.5 LPA Working Days: Monday to Friday (Saturday & Sunday fixed off) Joining: Immediate Joiners Only Key Responsibilities: Loss Mitigation: Review and process loss mitigation applications in accordance with investor/insurer guidelines. Evaluate borrower eligibility for various assistance programs (loan modifications, forbearance, repayment plans, etc.). Communicate and coordinate with internal departments for file progression and resolution. Bankruptcy: Monitor and process borrower bankruptcy cases (Chapters 7, 11, and 13). Ensure compliance with legal timelines, court orders, and investor guidelines. Work closely with legal teams and bankruptcy attorneys to ensure accurate updates and filings. Foreclosure: Track and process loans in various stages of foreclosure. Coordinate with attorneys, vendors, and internal teams for timely completion of milestones. Ensure all documentation and reporting requirements are met within SLA. Requirements: Minimum 13 years of experience in US mortgage servicing (preferably in Loss Mitigation, Bankruptcy, or Foreclosure). Strong understanding of US mortgage lifecycle and investor/insurer guidelines (FHA, VA, Fannie Mae, Freddie Mac). Excellent verbal and written communication skills. Attention to detail and ability to manage time effectively. Comfortable working in night shifts (US time zones). Perks & Benefits: Fixed weekend offs (Saturday & Sunday) Competitive salary up to 4.5 LPA Exposure to the US mortgage domain Work from office modern infrastructure Note: Only immediate joiners will be considered for this role. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Loan Servicing & Settlement Administrator for Servicing & Settlement Teams: Duties may include: Daily transaction processing & exception management related to Loans, processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service centre; make outbound contact both in writing and verbally with clients concerning paperwork. Responsibilities : Responsible for daily loan lifecycle servicing & settlement transactions along with cash reconciliation within a dynamic portfolio of lending and trading positions supported by domestic and international based resources. Ensure that loan servicing &; settlement transactions are processed accurately in Loan IQ and Cash breaks are investigated & reconciled appropriately. Review of legal documentation related to credit facilities where applicable (Credit Agreements, Amendments & Waivers, etc.). Work with the Business Unit (BU), Financial Controllers (FCG), Global Capital Markets (GCM), Leveraged Acquisition Finance (LAF), Lending Joint Venture (LJV), and other internal teams on issues.
Posted 2 weeks ago
4.0 - 8.0 years
1 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Core US Banking Application Support: Provide level 2/3 support for core banking applications, including troubleshooting, issue resolution, and root cause analysis. Banking Systems Knowledge: Demonstrate in-depth knowledge of banking systems, including core banking, payments, Loan servicing, and risk management. Optimize SQL queries, PS Queries, and database scripts for performance tuning and reporting. Design and implement solutions for application support model and analyse bugs/develop fixes for Core Banking Solution by collaborating with Engineering and Product functions. Troubleshoot and resolve customer problems of a complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, configuration or modifications in database tables Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc).to solve problems creatively and effectively. Working experience with companies like FIS, Fiserv, Jack Henry or any 3rd party vendors is a plus. (add exec escalations) Identify and build SMEs. Have 1-1 with team members on a regular basis to help them with their cases/escalations/backlogs Strong technical writing skills to produce clear, detailed incident reports, solution documentation, and customer-facing updates. Ability to manage complex projects with extreme attention to detail, data accuracy, and control rigor. EXPERIENCE AND KNOWLEDGE - What you bring: Must have 8+ years of experience, or 6 years with a masters degree Working experience with Unix/Linux , Cloud Technology - AWS/Azure. Advanced Experience with Python, Shell and other scripting languages Demonstrated success in driving DevOps practices and implementing CI/CD pipelines using tools like Jenkins, Bitbucket, and GitLab. Knowledge on Splunk, Snowflake, Hands on and architectural experience working advanced SQL queries, log analysis, understanding Database related errors and debugging the logs CRM/Ticketing knowledge experience - Salesforce, Jira, Confluence Good to have working experience on Monitoring tools like, Cloud Watch, Logic Monitor, Grafana Demonstrated ability to lead a team of professionals, providing guidance, mentorship, and fostering a collaborative work environment. Should wear the Technical Leadership cap and act as the technical lead for backend development projects, providing architectural guidance and strategic direction. Work closely with international teams and stakeholders across different time zones. Expertise in leveraging AI and other emerging technologies to transform support experiences and efficiencies.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
We are seeking an experienced Product Consultant with specialized knowledge in Loan IQ. The ideal candidate will possess a comprehensive understanding of Loan IQ functionality, encompassing Deals, Facilities, Loans, Accounting Setup, Table Maintenance, and the Loan IQ Data Model. This role necessitates a blend of technical and functional expertise to aid in the support, configuration, and enhancement of Loan IQ implementations. Functional Responsibilities: The Product Consultant will be responsible for: - Demonstrating a deep comprehension of Loan IQ core functionalities, such as loan origination, servicing, and settlements. - Understanding Loan IQ processes related to syndications, participations, amendments, and restructuring. - Collaborating with business users to grasp requirements and appropriately configure Loan IQ. - Managing Deal, Facility, and Loan lifecycle processes within Loan IQ. - Resolving issues pertaining to loan and facility setups. - Configuring and maintaining accounting rules, GL mappings, and reconciliation processes. - Conducting table maintenance to facilitate business configurations and ensure data integrity. Technical Responsibilities: In the technical domain, the Product Consultant will be expected to: - Leverage expertise in the Loan IQ data model to extract and report data effectively. - Develop SQL queries for the analysis, reconciliation, and troubleshooting of Loan IQ data. - Possess proficiency in debugging skills, code reviews, and troubleshooting Java code and other tools. - Collaborate with technical teams to enhance Loan IQ through custom scripting, configurations, and API integrations. - Provide production support for Loan IQ-related incidents, conducting root cause analyses and ensuring resolution. - Engage in Loan IQ upgrades, patches, and migrations. Required Skills & Qualifications: The ideal candidate should have: - Over 5 years of experience as a Techno-Functional Consultant in Finastra Loan IQ. - In-depth knowledge of Loan IQ modules, including Deals, Facilities, Loans, and Accounting Setup. - Proficiency in the Loan IQ Data Model, with the ability to write SQL queries for data analysis. - Experience in table maintenance and configurations within Loan IQ. - The capability to analyze, configure, and enhance Loan IQ workflows in alignment with business requirements. - Strong problem-solving skills and the ability to thrive in a fast-paced environment. Preferred Qualifications: Desirable qualifications include: - Experience in customizing Loan IQ and integrating APIs. - Familiarity with loan accounting principles and regulatory compliance. - Exposure to Loan IQ upgrades and migrations. - Previous experience working in an Agile/Scrum environment.,
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
The Tax Calling Associate plays a critical role in supporting mortgage servicing and origination by obtaining accurate property tax information from government agencies and county tax authorities across the United States. This position involves direct phone and online communication with tax offices, researching tax assessment and payment details, and analyzing how taxes are calculated for residential and commercial properties. Key Responsibilities: Contact county tax offices, municipal agencies, and local authorities to obtain property tax information via phone, email, or online portals. Request, verify, and document property tax amounts, due dates, delinquency statuses, and payment histories. Research and interpret various tax calculation methods, including millage rates, assessed values, exemptions, and special assessments. Record and update tax data accurately in internal systems for use in mortgage servicing, escrow analysis, or loan origination. Coordinate with internal departments such as Escrow, Loan Servicing, and Title to ensure timely procurement and verification of tax data. Identify and escalate issues such as discrepancies in tax records or inaccessible tax offices. Maintain a high level of compliance with state and federal regulations regarding tax information handling. Manage multiple tax inquiries simultaneously while maintaining accuracy and timeliness. Stay informed about changing tax regulations, deadlines, and procedures across various U.S. jurisdictions. Qualifications: bachelors degree preferred. Experience in mortgage, real estate, tax research, or related fields is a plus. Strong verbal and written communication skills, especially phone etiquette. Proficiency in Microsoft Office (Excel, Word) and tax software platforms. Ability to work independently and meet strict deadlines. Detail-oriented with strong analytical and problem-solving skills. Familiarity with U.S. property tax systems, terminology, and documentation.
Posted 2 weeks ago
9.0 - 15.0 years
12 - 19 Lacs
Chennai
Work from Office
In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Jaipur
Work from Office
Job Description Job Title: Clearing and Settlement Analyst Location: Jaipur Payroll Partner will be Adecco Note: Specific/ mandatory skills: Agency Lending experience Experience range: 0 to 2 years Open to consider fresher candidates (Yes/No): Yes Open to consider relocation/ non-local candidates (Yes/No): local candidate Maximum monthly CTC (Excluding service fees and GST): INR 25000 37500 (Basis candidate’s skills and experience) Project duration: 8 months Shift timings: candidate should be flexible in all shifts Number of days work from office: 3 days Role Description Our purpose as a business is to be dedicated to our clients’ lasting success and financial security. We want to be a bank that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together. Agency Service Lending Operations (ASL Ops) is a process of lending out securities of DB London clients and DB America clients, which is held by the client’s custodians as and when instructed. However, for some clients DB is the custodian as well, for rest we provide the services. The Agency lending team is responsible for day-to-day Static, Recon and Cash/Collateral settlements for its onshore partners DBAG, London and DBAG, New York. This team is based in India on 3 locations Jaipur , Pune and Bangalore. The ASL client base is comprised of institutional clients (pension funds, insurance companies, central banks, etc.) which hold large / long balances of these securities. Agency Securities Lending (ASL) is a portfolio management tool that institutional clients can use to generate an attractive risk-adjusted portfolio return on their fixed income and equity portfolios as well as cash positions. Your key responsibilities Monitoring of daily exposure management for equity trades for both underlying clients and counterparts. Booking cash collateral in and out from counterparties. Monitoring of same day equity trades ensuring settlement, releasing instructions for same day trades into the market, amending trades as per desk requests, processing of crest loans. Supervision on the aged equity trades to ensure settlement, amending trades as per desk requests, performing reconciliations tasks, processing of crest returns. Monitor all collateral bookings made by Fixed Income and Equity collateral through to settlement. Bond settlements only Daily exposure management for equity trades for both underlying clients and counterparts. Booking collateral in and out from counterparties. Re-allocating between ASL clients Collateral management vs all Triparty Non Cash deals. This includes monitoring the settlement of collateral where we have new deals booked on VD pending release. Collateral management vs all Bi-Lat deals (Cash and NC) on a T+1 basis. Agreeing re-prices with counterparty and ensuring all ASL clients are fully covered. Manage staff on a daily basis, distribute work, assign responsibilities, ensure appropriate staff motivation levels and continuous learning. Effectively manage risk and foster an environment where team is fully aware of Operational Risk management. Cross train available resources to ensure 100% backup within the areas under control Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business. Your skills and experience Analyst (0-2 years), Senior Analyst (3-7 years) preferably in Banking / Finance Service Industry/Agency Securities Lending Domain knowledge of Settlements / Payments, corporate actions, Cash reconciliation, Billing & Invoice generation, Reconciliation, Loan servicing would be added advantage. Good written & verbal communication skills. MS Office skills (especially MS excel) Ability to provide high transaction productivity and high level of attention to detail. Flexibility to work in shifts. Role & responsibilities Preferred candidate profile
Posted 2 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Mumbai, Mumbai Suburban
Work from Office
Dear Applicants! Greetings from Teamware Solutions! Position: Loan Servicing & Settlements Experience: 2- 4 Years Notice Period: Immediate Joiners Location: Mumbai (Apply if you are in western line) Interested candidates can apply to the given Email ID: greeshma.t@twsol.com Job Description: Loan Servicing & Settlement Administrator for Servicing & Settlement Teams: Duties may include: Daily transaction processing & exception management related to Loans, processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service centre; make outbound contact both in writing and verbally with clients concerning paperwork. Responsibilities : 1. Responsible for daily loan lifecycle servicing & settlement transactions along with cash reconciliation within a dynamic portfolio of lending and trading positions supported by domestic and international based resources. 2. Ensure that loan servicing &; settlement transactions are processed accurately in Loan IQ and Cash breaks are investigated & reconciled appropriately. 3. Review of legal documentation related to credit facilities where applicable (Credit Agreements, Amendments & Waivers, etc.). 4. Work with the Business Unit (BU), Financial Controllers (FCG), Global Capital Markets (GCM), Leveraged Acquisition Finance (LAF), Lending Joint Venture (LJV), and other internal teams on issues.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
-Qualification :- 12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Salary: 12,200 In Hand+ Unlimited Incentive -Freshers & experience both can apply. -Viman Nagar , Pune. Required Candidate profile -Qualification:- 12th Pass -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) -Contact :- HR Priti:-8421382934
Posted 2 weeks ago
1.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Loan Analyst at Techwise Digital Private Ltd, you will be responsible for processing Loan Drawdowns, Rollovers, and Rate Fixing for various transactions across multiple entities. Specifically, you will handle transactions pertaining to Hong Kong, Singapore, Labuan, Taiwan, Tokyo, and Sydney entities. This includes coordinating funding and rate fixing with Treasury traders, reporting fund movements to treasury settlements, disbursing loans to clients, and accurately recording drawdown and rollover details in LOAN IQ. Furthermore, your role will involve monitoring the receipt and following up on non-receipt of principal installments, interests, and fees within your assigned portfolio. You will be required to arrange disbursements to risk participants, insurance companies, participating banks, and other relevant parties as well as support the Loan Syndication Team in loan sell-down processes and deal settlements. Maintaining accurate administrative records of borrowers and lenders in LOAN IQ will be a crucial aspect of your responsibilities. Additionally, you should possess strong documentation review skills to extract operational information from facility agreements. Proficiency in Microsoft Windows applications such as Excel, Word, and PowerPoint is essential for this role. While not mandatory, familiarity with systems like Flexcube, Calypso, Matisse MSC, and Summit will be considered advantageous. The successful candidate for this position will have 1-3 years or 5-8 years of experience in Loan Servicing. If you believe you possess the necessary skills and experience for this role, please share your resume with us at girish.gowda@techwisedigital.com. Kindly include details of your current CTC and notice period in your application. We are specifically looking for candidates who can join immediately or within 15 days.,
Posted 2 weeks ago
1.0 - 15.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Introductory Marketing language The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience, preferably in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. Introductory Marketing language The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience, preferably in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Loan Servicing Representative at Wells Fargo, you will be responsible for supporting the Loan Servicing functional area or processes. Your role will involve identifying opportunities to enhance various aspects within Loan Servicing and proposing effective solutions. You will review, research, analyze, calculate, and submit moderately complex mortgage claims. Additionally, you will handle administrative, transactional, operational, and customer support tasks of moderate complexity. Moreover, you will be expected to review, research, process, and respond to written and phone inquiries from customers, title companies, vendors, and internal personnel related to loans and various areas within Loan Servicing. Under the direction of Loan Servicing supervisors, you will escalate non-routine questions to experienced individuals and utilize relevant information and independent judgment to review and file claims while ensuring compliance with all relevant policies, procedures, and regulations. Furthermore, you will interact and communicate with agencies, investors, insurers, mid-level management, staff, cross business units, as well as internal and external customers while providing guidance to less experienced peers. To be successful in this role, you must possess at least 2 years of Loan Servicing experience or demonstrate equivalent expertise through a combination of work experience, training, military service, or education. Please note that the posting for this position will end on 10th April 2025, although it may close earlier due to a high volume of applicants. At Wells Fargo, we value diversity and encourage applications from all qualified candidates, including women, persons with disabilities, aboriginal peoples, and visible minorities. As part of our commitment to a strong customer-focused culture and rigorous risk management, employees are responsible for executing all applicable risk programs and adhering to Wells Fargo policies and procedures. This includes proactive monitoring, risk identification, escalation, and making sound risk decisions in alignment with the business unit's risk appetite and compliance requirements. If you require a medical accommodation during the application or interview process due to a disability, please visit Disability Inclusion at Wells Fargo. Please note that Wells Fargo maintains a drug-free workplace, and details can be found in our Drug and Alcohol Policy. Please ensure that you represent your own experiences directly during the recruiting and hiring process at Wells Fargo. Remember that third-party recordings are prohibited unless authorized by the company. Reference Number: R-423124.,
Posted 2 weeks ago
6.0 - 8.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Introductory Marketing language Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 2 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
As a Loan Servicing Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills and Capabilities Hold a Bachelor s degree in Finance or a related field, or possess equivalent work experience. Demonstrate 0-12 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred qualifications, skills and capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
12th Pass Hindi & Marathi Immediate Joining. Day Shift Freshers & experience both can apply. Salary: 12,200 In Hand+ Unlimited Incentive Viman Nagar , Pune. Required Candidate profile Qualification:- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti:-8421382934 Perks and benefits Competitive salary with unlimited Incentives
Posted 2 weeks ago
0.0 - 4.0 years
1 - 3 Lacs
Pune
Work from Office
-Qualificati12th Pass -Hindi & Marathi -Immediate Joining. -Day Shift -Freshers & experience both can apply. -Salary: 12,200 In Hand+ Unlimited Incentive Required Candidate profile Qualification:- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact HR Priti :-8421382934
Posted 2 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru
Work from Office
eClerx is hiring across all designations. We are excited to meet you ! Experience Required : 2-12 Years Required Skillsets: Loan Syndication Loan servicing LoanIQ Face to face Interview Venue - WeWork Galaxy, Ground Floor , 43 Residency Road, Bengaluru, Karnataka - 560025 Walk-in Date - 12th July 25 Time - 11:00 am to 4:00 pm Job Location : Mumbai, Pune *Please Note , For Entry - Mention HR Neha Kumari over CV without fail . For More Info: Contact: Neha Kumari 9608494493 As part of our Loans leadership team, you will be working with our client partners to improve processes and controls that build capacity and scale. Your role will be Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. The ideal candidate should possess strong business understanding of finance industry with special focus on Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. Responsibilities Assisting analysts/senior analysts with query resolution & exceptions Client Management establish self as a valued partner and work closely to achieve goals defined. Handling client escalations & independently managing back office operations Generate Management Information (daily/weekly/monthly) Managing Daily/Weekly/Monthly calls with the client Mentoring & grooming of new/existing team members Highlight risk/control issues within the process to Senior Managers and work on mitigating them Identifying PI opportunities and deliver benefits Identify RPA opportunities within the process Documentation and Change Management Lead various quality initiatives across processes managed Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.
Posted 3 weeks ago
5.0 - 10.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills and Capabilities Hold a Bachelors degree with minimum 5 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.
Posted 3 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Services Skill. Please walk-in for interview on 9 16th July 25 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 16th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yrs to 6 Yrs Immediate Joiners only Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Mumbai
Work from Office
Were Hiring: Loan Operations Specialist Servicing & Syndication (Global loans) Experience: 2 to 5 Years Location: Goregaon, Mumbai (Apply if you are from western line) Notice Period: Immediate to 30 days Industry: Investment Banking / Financial Services Apply now to saikeertana.r@twsol.com Do not apply if you are having background in Mortgage or Commercial Loan servicing or Retail banks Key Skills Loan Servicing , Loan Operations , Loan Settlements , Syndicated Lending , Loan IQ , Corporate Loans , Global loans, Cash Reconciliation , Credit Documentation , Banking Operations , Financial Services , Loan Administration , Fund Services, US Loans, Corporate loans What You'll Do: Oversee loan lifecycle operations , including servicing, settlements, and reconciliations Manage credit agreements , liaise with internal teams and external agents Resolve cash breaks , track metrics, and contribute to reporting dashboards Collaborate across Finance , Capital Markets , and Lending teams to ensure accuracy and compliance What You Bring: 2+ years of experience in loan operations , syndicated lending , or settlement functions Hands-on with Loan IQ , Excel , and loan documentation Excellent verbal and written communication skills Ability to multitask, prioritize, and drive process improvements independently
Posted 3 weeks ago
7.0 - 11.0 years
7 - 11 Lacs
Chennai
Work from Office
About The Role Skill required: Com.Bkg- Commercial Real Estate - Commercial Loan Servicing Designation: Banking Advisory Specialist Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A process by which a company (mortgage bank, servicing firm, etc.) collects interest, principal and escrow payments from a borrower. This includes sending monthly payment statements and collecting monthly payments, maintaining records of payments and balances, collecting and paying taxes and insurance (and managing escrow and impound funds), remitting funds to the note holder, and following up on delinquencies. What are we looking for Ability to handle disputesWritten and verbal communicationAbility to establish strong client relationshipAbility to manage multiple stakeholdersCollaboration and interpersonal skillsThe role requires a good understanding of credit analysis, creditworthiness, underwriting, third party report validation of commercial property, commercial lending, financial analysis, asset evaluation, and income calculation; analysis of property inspection reports, rent rolls, Operating statement and preparation of letters based on the regulatory requirements; analysis of proof of payments, invoices, disbursement form, lien waivers & schedules. Expertise in commercial real estate underwriting or commercial underwriting is a must whereas residential underwriting is preferable. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Hyderabad
Hybrid
Work you will do: The key job responsibilities will be to: Provide industry expertise related to the review of syndicated loan notices Participate and lead manual extraction and data input Review automated data extraction results Identify and plan resolution for data quality issues Propose and execute process improvements Coordinate with global team. Required: Bachelors degree in commerce stream 0-6months of experience. • Demonstrated innovation in process and quality improvement • Speed and accuracy when reviewing or inputting data • Ability to groom self and team to support vertical growth • Strong communication skills • Excellent analytical skills • Attention to detail and ability to conceptualize complex loan market transactions • Ability to work under tight timelines and schedules Flexibility to meet business demands (such as additional work hours or workdays) • One-time setup of Power Backup (if the business decides the need to work remotely) and provision of PDAs • Periodic need to work on firm/national holidays based on business needs • High speed internet setup required if there is a need from the business to work remotely • Ensure adherence to processes and provide updates to own area of work.
Posted 3 weeks ago
0.0 - 3.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department. You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements. Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes. You will apply strategic planning and time management skills to align operations with long-term goals. Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals. Job responsibilities Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines. Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures. Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions. Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services. Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth. Required qualifications, capabilities, and skills Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution. Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts. Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures. Experience in training and guiding others on loan servicing tasks, fostering their professional growth. Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery. Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities. Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction. Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance. Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements. Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department. You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements. Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes. You will apply strategic planning and time management skills to align operations with long-term goals. Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals. Job responsibilities Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines. Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures. Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions. Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services. Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth. Required qualifications, capabilities, and skills Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution. Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts. Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures. Experience in training and guiding others on loan servicing tasks, fostering their professional growth. Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals. Preferred qualifications, capabilities, and skills Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery. Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities. Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction. Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance. Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements.
Posted 3 weeks ago
8.0 - 17.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Join our Loans group as a Loan Servicing Manager - Associate, where youll guide your team to consistently meet Service Level Agreements (SLAs). Youll play a pivotal role in managing key processes like Deal Closing, Drawdowns, and Repayments. Embrace this opportunity to enhance your leadership skills and drive operational success. Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. Join our Loans group as a Loan Servicing Manager - Associate, where youll guide your team to consistently meet Service Level Agreements (SLAs). Youll play a pivotal role in managing key processes like Deal Closing, Drawdowns, and Repayments. Embrace this opportunity to enhance your leadership skills and drive operational success. Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 3 weeks ago
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