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Listens Co-ordinator

Listens Co-ordinator

Wsp Consultants

8 - 13 years

6 - 7 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

project management employee engagement scheduling data privacy manager quality control management oracle continuous improvement stakeholder management analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Global WSP Listens co-ordinator manages, optimizes, and drive insights from our employee engagement platform. This role is central to the WSP listening strategy, to support the co-ordination of effective survey execution and actionable insights to drive employee engagement across the organisation.

KEY COMPETENCIES AND EXPERIENCE

Essential:

Strong proficiency in analytics tools and reporting.
Strong understanding of employee engagement principles and best practices.
Demonstrated project management skills.
High attention to detail.
Ability to work autonomously and manage multiple priorities.
Strong collaboration and stakeholder management skills.

Desirable:

Experience with survey platforms (eg, Peakon), HR systems (eg, ORACLE), and data privacy regulations.
Experience in a global or matrixed organisation.

BGV:

Employment with WSP India is subject to the successful completion of a background verification ( BGV ) check conducted by a third-party agency appointed by WSP India.
Candidates are advised to ensure that all information provided during the recruitment process including documents uploaded is accurate and complete, both to WSP India and its BGV partner .

ACCOUNTABILITIES

Configuration of the employee engagement survey platform is ready for deployment.
Maintain governance, compliance, and data privacy throughout the survey lifecycle.
Support the continuous improvement of the employee listening strategy.
Deliver accurate and timely reporting and insights to stakeholders.

RESPONSIBILITIES

Prepare and set up the engagement survey system, including scheduling, question design, language accuracy, and attribute management.
Monitor and maintain governance processes, including access controls and compliance with data privacy regulations (eg, GDPR, CCPA).
Serve as the main point of contact for regional representatives and manage system escalations.
Oversee data upload quality control and ensure accurate documentation on SharePoint.
Support functions with self-service data and insights.
Input engagement survey data into internal and external reporting.
Contribute to continuous improvement initiatives.
Contribute to the development of the overall listening strategy

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