Learning & Development Head

Job Description

ROLES AND RESPONSIBILITY 1.Department Setup Set up the Learning and Development department from scratch, establishing processes, policies, and infrastructure. Recruit and build a team of training and development professionals to support the organization’s learning initiatives. Lead, mentor, and manage a team of training and development professionals. Collaborate with department heads and senior management to ensure training programs support business objectives. 2. Training Needs Assessment Identify the training needs of employees by discussing with their managers and team leaders. Prepare a comprehensive training calendar based on the identified needs and organizational priorities. 3. Training Program Development Design and deliver engaging training programs and workshops that cover a range of topics, including technical skills, soft skills, leadership development, and compliance training. Develop e-learning modules and other digital resources to facilitate remote and self-paced learning. Develop and design Leadership Development Programs and Management Development Programs. Build the maturity of in house resources by developing and designing appropriate training programs that enhance their skills and capabilities. 4. Candidate Evaluation and Assessment Create and implement assessment tools to measure the effectiveness of training programs and the competency levels of employees. Analyze training data and feedback to continuously improve training methods and content. 5. Succession Planning and Performance Management Create and implement a succession plan to ensure leadership continuity and employee growth. Work closely with the Performance Management System (PMS) team to identify top and bottom performers. Design and implement improvement plans for bottom performers and create growth paths for top performers. 6. Budget Management Develop and manage the Learning and Development budget, ensuring efficient allocation of resources. Monitor expenses and ensure training initiatives are cost-effective. 7. Continuous Improvement Stay updated on industry trends, best practices, and new technologies in learning and development. Foster a culture of continuous improvement and learning within the organization. 8. Vendor Management Identify, evaluate, and manage relationships with external training vendors and consultants. Negotiate contracts and ensure that vendor services meet organizational standards and needs. Desired Skills Experience Minimum of 10 years of experience in Learning and Development, with at least 5 years in a leadership role within the IT industry. Technical Skills Proficiency in Learning Management Systems (LMS), e-learning platforms, and training software. Leadership Skills Strong leadership, Team management, and Interpersonal skills. Analytical Skills Excellent analytical and problem-solving abilities, with experience in using data to drive decisions. Communication Skills Exceptional communication and presentation skills, both written and verbal Project Management Proven ability to manage multiple Learning projects simultaneously, with strong organizational and time management skills. QUALIFICATIONS Bachelor’s degree in human resources, Education, Business Administration, or a related field. A master’s degree or relevant certification (e.g., CPLP, SHRM-CP) is preferred. WORK LOCATION Full-time position based in Raipur, Chhattisgarh. Occasional travel may be required for training sessions, conferences, and professional development