Learning And Development Specialist

Job Description

Whizz HR is looking for a Soft Skills Learning & and Development specialist in Hyderabad. Key Responsibilities: ● Supervise and conduct onboarding training for new field service professionals (Phlebotomist, Lab Technicians) ● Train on service protocols, grooming standards, customer interaction, and safety procedures ● SOP-based practical sessions for on-ground execution ● Use live demonstrations and mock sessions for real-time scenario training ● Ensure compliance with company standards, hygiene, and customer handling guidelines ● Monitor field performance and identify training gaps ● Conduct periodic refresher and upskilling sessions ● Coordinate with operations and quality teams to align training with field requirements Required Skills & Qualifications: ● Bachelor’s degree or equivalent work experience ● 3+ years of experience in field operations or service partner training ● Excellent interpersonal and communication skills in regional/local languages ● Strong understanding of field service dynamics and customer expectations ● Ability to monitor and conduct both classroom and on-ground practical training sessions ● Familiarity with app-based service workflows and mobile tools used by field staff. We would love to hear from you at hello@whizzhr.com Show more Show less