Learning And Development Specialist

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We are seeking a dedicated and proactive Learning and Development (L&D) professional who is passionate about driving employee development through well-designed, impactful training programs. This role requires a solid understanding of processes, systems, and the ability to implement effective learning solutions. You will play a pivotal role in designing, implementing, and evaluating training programs aimed at enhancing overall employee performance and bridging competency gaps.

Key Responsibilities:

• Analyze and document departmental processes to understand workflow efficiencies and identify areas for improvement.
• Assess current processes and develop competency framework along with performance metrics to pinpoint gaps and determine root causes affecting employee performance.
• Implement and manage a Learning Management System (LMS) to streamline the delivery and tracking of training programs.
• Collaborate with various departments to understand their specific training needs based on process evaluations and performance data.
• Identify vendors, design and execute engaging training programs, on the basis of identified skill gaps.

Key Skills:

• Expertise in process mapping and performance gap analysis
• Proficiency in systems analysis and industrial design
• Strong ability to draft and implement assessments
• Familiarity with relevant tools and frameworks (like SIPOC) for process and system management
• Good communication & collaboration skill
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word)